Awarded to Empiric Solutions Limited

Start date: Monday 16 April 2018
Value: £70,875
Company size: SME
Scottish Enterprise

Business Analyst

1 Incomplete application

1 SME, 0 large

26 Completed applications

22 SME, 4 large

Important dates

Monday 12 March 2018
Deadline for asking questions
Wednesday 14 March 2018 at 11:59pm GMT
Closing date for applications
Monday 19 March 2018 at 11:59pm GMT


Specialist role
Business analyst
Summary of the work
Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.
Latest start date
Tuesday 3 April 2018
Expected contract length
This will be a 6 month contract with the option to extend for 2, 3 month periods
Organisation the work is for
Scottish Enterprise
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
Working within an Agile service design, delivery and support team of circa 30 people responsible for digital transformation activities across the organisation. It’s a multidisciplinary team with software developers, testers, designers, user researchers, Dynamics developers, service designers and product owners. The BA will work closely within the service design team with product owners and service designers to engage with the wider business and map out new business processes to support the delivery of services to our users.
What the specialist will work on
The specialist will support the implementation of SE’s digital transformation. This service design team are looking specifically at the systems and processes involved in managing financial transactions with businesses who have successfully applied for business support. The review of these services will require hands on business analysis as well as working within an agile delivery team with varied tasks involved day to day.

Work setup

Address where the work will take place
Scottish Enteprise
5 Atlantic Quay
150 Broomielaw
G2 8LU
Working arrangements
The supplier is expected to supply a resource to work as part of the team based in the office in Glasgow city centre. Standard working hours of 9-5 Mon-Fri.
This role is outwith IR35.
Security clearance
Baseline Personnel Security Standard level clearance is required for this role.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience being a hands on member of a multi disciplinary agile delivery team taking on varied tasks
  • System analysis – experience engaging with product owner and other departments and suppliers in order to map out processes and associated system
  • Process design – experience working with a team to incrementally improve processes across the organisation
Nice-to-have skills and experience
  • As a hands on member of an agile delivery team you will also be involved in tasks such as team planning, gathering customer feedback
  • Presenting learning's and findings to colleagues and stakeholders, getting involved with delivering team priorities.

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Challenge the status quo
  • Work as a team with our organisation and other suppliers
Assessment methods
Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Can you confirm the IR35 status, as there has been a typo when stating it.
This role is outwith IR35.
2. Is this a new role or is there an incumbent Business Analyst?
The Business Analyst is a new role
3. The assessment methods only states "Work history". Will interviews also be part of the evaluation?
After the initial shortlisting successful suppliers will be asked to provide full CVs and either face to face interviews or telephone interviews will be arranged.
4. Do candidates require knowledge of MS Dynamics?
It would be beneficial but not essential for the candidate to have experience working with organisations using MS Dynamics CRM. Business process design will be the focus of this role, there will be Dynamics experts working closely as part of the team that can advise on what is possible and help shape how we implement the processes agreed with the business/product owners.
5. Is there any flexibility on the start date for this role?
Yes there will be flexibility as we'd be keen to get the best person for this role rather than the earliest available start date.