Department for Work and Pensions

Managed Migration Research - Summer 2016 - Project_19419

Incomplete applications

0
Incomplete applications

Completed applications

2
Completed applications
2 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 21 July 2016
Deadline for asking questions Thursday 28 July 2016 at 11:59pm GMT
Closing date for applications Thursday 4 August 2016 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work DWP require access to user research participants in the Leeds area. The project is reviewing the experiences of benefit claimants to inform an upcoming migration, which is part of the Government’s welfare reform strategy involving the migration from from older legacy benefits to Universal Credit affecting circa 2.8 million claimants.
Location Yorkshire and the Humber
Research dates Mid-August and continue for 8 weeks.
Organisation the work is for Department for Work and Pensions
Budget range

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement

About the research

About the research
Opportunity attribute name Opportunity attribute value
Description of your participants Participants should be sourced from the following groups:
● Long term JSA claimants (12 months and above)
● ESA claimants
● IS claimants
● Tax Credit claimants
● Housing Benefit claimants

It is acceptable for the participants to be receiving more than one of the benefits listed. A range of age, gender, marital, parental and employment status will be required. A range of digital skills will be required, from very low through to high.
Participants are encouraged to bring with them someone who would help them use a computer, make a claim to benefit or provide language support if required. Participants with disabilities are encouraged and we would welcome a mix of physical and mental illnesses.
Recruitment should be done through a variety of channels, not just through digital routes (such as email groups or social media) to ensure those less digitally skilled are included. We would prefer participants to agree to being filmed, but this is not prohibitive. We would like to exclude anyone who has taken part in research for Government in the last three months.
Assisted digital and accessibility requirements Participants are encouraged to bring with them someone who would help them use a computer, make a claim to benefit or provide language support if required.
Research plan
Research location Leeds or another location in Y&H that can be easily accessed via public transport.
Access restrictions at location As we wish to recruit participants with disabilities, the research location must be fully accessible.
Number of research rounds 4 research rounds over a period of 8 weeks.
Number of participants per round It is assumed that six participants will be required for each research day, so 24 in total.
How often research will happen Fortnightly, on a Tuesday.
Evening or weekend research Weekday evenings

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Experience of recruiting participants claiming the benefits specified.
  • Experience of recruiting participants with low digital literacy.
  • Experience of recruiting participants from a broad age range
  • Experience of recruiting participants with a range of physical and mental health conditions/disabilities.
  • Experience of recruiting participants through means other than social media.
Nice-to-have skills and experience
  • Experience of recruiting participants within the Leeds area.
  • Experience of recruiting participants who are in and out of work.
  • Experience of recruiting participants with and without children
  • Experience of recruiting participants with and without partners.

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 5
Proposal criteria Written proposal
Assessment methods Written proposal
Evaluation weighting

Technical competence

40%

Availability

40%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Do you want a supplier to supply a lab in Leeds as well as the user participants? We are happy to use one supplier for the lab and a different supplier for recruitment if that will give the best results.