NHS Digital

Agile Business Analyst - Product Owner Focus

Incomplete applications

Incomplete applications
3 SME, 0 large

Completed applications

Completed applications
9 SME, 2 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 9 November 2017
Deadline for asking questions Monday 13 November 2017 at 11:59pm GMT
Closing date for applications Thursday 16 November 2017 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Specialist role Business analyst
Summary of the work Map current business processes, define business impacts and define target business process to support improved clinical triage.

The Business Analysts will form part of a core product team.
Latest start date Monday 27 November 2017
Expected contract length 4 Months
Location Yorkshire and the Humber
Organisation the work is for NHS Digital
Maximum day rate

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with Internal senior management team which includes the Head of Programme, Commercial Lead, BA Lead, Product Lead, Programme & Project Management, Technical Architecture Lead/Team, Business Analysis team, Clinical Lead, Comms Lead, Service Management Lead, Benefits Lead, Research Lead and User Research.

Wider business stakeholder community including SMEs, inter-domain and cross-domain teams.
What the specialist will work on Work with the Clinical Triage Programme team, providers and suppliers to help define the next generation of NHS 111 digital products including software, data and specifications.
Key Tasks:
• Build in depth understanding of user requirements & gather functional and non-functional requirements.
• Break down existing backlog of epics to user stories
• Creating detailed user stories and acceptance criteria
• Elaborate and document new user stories to support POCs and pilots
• Management and documentation of requirements in JIRA working with BA team and DDC
• Validating existing requirements backlog with users working with user researcher and team

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Leeds
Working arrangements Based in Central Leeds with occasional travel to London.
Security clearance All staff must be SC cleared. We will ask bidders for details of key personnel, if successful the bidder will be asked for confirmation of security clearance or we will initiate clearance process.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions Standard Digital Outcomes and Specialist Framework Agreement
Call-Off Contract

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Experience of Agile methodologies and frameworks including Scrum and Kanban
  • Experience of acting as Product Owner for agile teams
  • Demonstrable experience of working within a fast-paced environment, and of the BA role within agile frameworks
  • Demonstrable experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels
  • Demonstrable experience in understanding how the services, activities and strategies in the area work together to create value for the customer/end user
  • Demonstrable expertise and experience of using agile project management software e.g. Jira; Confluence; Trello, Slack
  • Significant understanding, expertise and experience of working on central government objectives, operations, data, organisational structure, systems and processes
  • Significant expertise and experience of undertaking options identification, analysis, evaluation and recommendation to enable informed strategic and delivery decisions
  • Demonstrable expertise and experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development, achieve business objectives and target operating models
Nice-to-have skills and experience Government Digital Service’s Design Principles and Digital Service Standard and its application to internal products and services

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 3
Cultural fit criteria Demonstrable experience in communicating with staff, helping to clarify goals and activities and the links between these and Departmental strategy
Assessment methods Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Please confirm the IR35 status for this role. IR35 is not applicable
2. Is there is any scope for extension after the 4 months? No known at this time. If required this will be subject to change control.
3. Can you advise if this role will fall inside or outside of the off-payroll worker legislation? This is outside of the off-payroll worker legislation
4. Will a T&S budget be available for the stated requirement of occasional travel to London T& S will be covered via the invoicing process on production of necessary evidence (i.e. Rail tickets)
5. What is the budget for this role? NHS Digital are not providing this to suppliers
6. Is there a current incumbent in this role, or is it a new requirement. This is a new requirement
7. Would you consider work permit holders (e.g. Tier 2 General Visa) and EU passport holders for this role ? As the supplier, you have to satisfy yourself that any person provided by you has the legal right to work in the UK in that role.
8. Is occasional remote working allowed? No
9. What are the other expenses which will be paid T& S will be covered via the invoicing process on production of necessary evidence (i.e. Rail tickets)
10. What is the lead time for feedback once the application is submitted? Within 1 week
11. Is the rate inclusive or exclusive of VAT? Exclusive of VAT
12. What technologies will the consultant work on or should have experience with , please give detail Microsoft Visio, Microsoft apps,Slack, JIRA, Confluence & Trello
13. Any specific format (pdf,doc) in which CVs to be sent later No
14. Any chances of change in start date as the latest date mentioned is Monday 27 November 2017 Latest start date is 4th December