Awarded to Netcompany UK Limited

Start date: Thursday 1 February 2018
Value: £636,640
Company size: large
The Digital, Data and Technology Directorate within the Home Office.

Project and Programme Management support for the Technology Platforms for Tomorrow (TPT) Programme

9 Incomplete applications

6 SME, 3 large

12 Completed applications

7 SME, 5 large

Important dates

Tuesday 7 November 2017
Deadline for asking questions
Tuesday 14 November 2017 at 11:59pm GMT
Closing date for applications
Tuesday 21 November 2017 at 11:59pm GMT


Summary of the work
The Home Office requires project and programme management support to a range of TPT projects to enable the delivery of project plans, deliverables, budgets and business engagement. Support will include delivery delivery of five key TPT projects covering Windows 10 Build, O365, Mobile, Infrastrcture and Technology roll out.
Latest start date
Monday 15 January 2018
Expected contract length
12 month contract term + 12 month extension option.
Organisation the work is for
The Digital, Data and Technology Directorate within the Home Office.
Budget range
The Home Office anticipates the total cost for solution and technical architecture to be in the following range for 12 months (Jan-Dec 18) £400,000 - £650,000. This is based upon benchmarked costs from existing suppliers providing similar levels of technical resources at SFIA levels (5).

About the work

Why the work is being done
The Technology Platforms for Tomorrow (TPT) Programme is deploying a corporate technology overhaul across the Department, which will impact circa 29,000 staff. We are delivering a modern Windows 10 OS with O365 and associated collaboration tooling. The programme is also replacing the Department’s legacy application estate end user device estate, including replacing the mobile phone estate with modern smartphones. In order to support the above TPT requires project and programme management support that can support the delivery of a number of technical projects.
Problem to be solved
The TPT programme is delivering a range of new services, devices and infrastructure to the Home Office. These are being delivered via dedicated Windows 10 build, O365 and Mobile projects and supporting tools such as SCCM, MDM, SCOM and Airwatch. The in flight projects have a wide range of dependancies, deliverables and costs that require dedicated management to ensure that they deliver to end users and to the wider aims and objectives of the TPT programme.
Who the users are and what they need to do
All Department staff (circa 29,000) will receive new technology across eight diverse business areas, i.e. Borders, Immigration Enforcement, Crime, Police and Fire Group, Capabilities and Resources, etc. New devices, services and infrastructure are being introduced across the Home Office estate throughout 2018 via a number of major projects (Windows 10 build, O365 implementation, mobile IOS and device roll out). Each project has a requirement for technical project management to support the delivery, financial management and its contribution towards the overall TPT Business case.
Early market engagement
Market engagement is not applicable to this DOS 2 procurement.
Any work that’s already been done
TPT is an ongoing programme delivered by the End User Compute department within DDaT. Key TPT projects have been delivered throughout 2017 and will continue to be delivered in 2018. Each project has a defined cap ex and op ex budget, plans and identified risks and issues that are reported to the TPT PMO on a regular basis. The Project and Progarmme Management resource will support the active management of these projects and faciulitate greater engagement with stakeholders, finance, commercial, legal, third party suppliers and users. The outcome will be better run and managed project delivery across TPT.
Existing team
The Supplier will be responsible for providing project and programme management support reporting to the dedicated Programme Managers within TPT. The role will require engagement and collaboration with a range of third party suppliers (delivering a range of core services with DDaT, Live Services, Testing, Security and Commercial teams. Performance and cost Information will be required to be provided to TPT PMO and Finance Business partner.
Current phase

Work setup

Address where the work will take place
Work will be carried out from a Home Office location in either 2 Marsham Street or Croydon (exact location is TBC).
Working arrangements
The supplier will be required to collaboratively work on site (5 days per week to allow sufficient stakeholder engagement and support to be provided). Supplier costs must be inclusive of all expenses. Supplier will be required to use MS Project Online to provide time sheet information to I&P Finance on a monthly basis. The new supplier will be required to report to the TPT Programme Manager (or delegated representative), work collaboratively with live services representatives and report progress to the TPT PMO.
Security clearance
All staff must have SC level security clearance prior to starting work. Staff not in current possession of SC security clearance must be willing to undergo SC security clearance.

Additional information

Additional terms and conditions
The Home Office will use the standard DOS 2 contract.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Delivery of complex EUC infrastructure projects within large and complex environments (including complex application environment).
  • Managing the delivery of new EUC infrastucture whilst overseeing disaggregatin from a legacy supplier.
  • Managing continued iterative development of operating systems such as Windows, O365 and smartphones (iOS and Android).
  • Managing the delivery and performance of third party suppliers in delivering core aspects of technical projects and managing any changes to third party contracts as required.
  • Managing teams of technical engineers and support staff and responsibility for ongoing development of a technical support function.
  • Responsibility for planning and forecasting, exprience of using related planning tools and of reporting to stakeholder groups.
  • Managing the systematic interaction and business engagement with large volumes of end users.
Nice-to-have skills and experience
  • Experience in skills and knowledge transfer of core infrastructure projects
  • Account management able to provide summaries and clarity over day to day activities for Programme and project Managers.
  • Have demonstrable experience of matrix-managing a multi-disciplinary programme team within the last 12 months
  • Reporting directly to in-post Programme Managers as part of a wider departmental management structure

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Team members and experience
  • Team Structure
  • Mobilise team
  • Flexible resources
  • Approach and methodology
  • Value for money
Cultural fit criteria
  • Ability to function effectively and collaborate in a multi-supplier environment
  • Working successfully in complex public sector organisations
  • Approach to proactive issue management, problem resolution and improving ways of working
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Can you confirm that you are looking for Project Management staff on a contract basis to manage resources and suppliers. Please confirm if the technical resources for the project are in or out of scope of this opportunity.
Programme and project managers should have experience in programme and project delivery of End User Compute capabilites. They will be expected to work above and alongside capabilites and resource from a number of different suppliers. Purely technical resources are being competed in parallel as separate DOS opportunities.
2. The wording in the budget section refers to “solution and technical architecture”. Can you confirm this should be “project/programme management” and that the time frame and budget are correct?
The budget section should refer to Project and Programme Management: £400,000 - £650,000.
3. Q6 (Essential Skills) refers to planning tools – what specific tools do you intend on using?
MS Project Online.