Awarded to John White PM Ltd

Start date: Monday 4 December 2017
Value: £200,000
Company size: SME

Health and Justice ICT infrastructure project management - East of England

8 Incomplete applications

6 SME, 2 large

7 Completed applications

5 SME, 2 large

Important dates

Wednesday 11 October 2017
Deadline for asking questions
Wednesday 18 October 2017 at 11:59pm GMT
Closing date for applications
Wednesday 25 October 2017 at 11:59pm GMT


Summary of the work
This is to Project Manage the refresh of the IT infrastructure within the healthcare departments of the H&J Residential Estate in the East of England.
Latest start date
Friday 10 November 2017
Expected contract length
9 months
East of England
Organisation the work is for
Budget range
£150-£200, 000

About the work

Why the work is being done
The secure residential estate in the East of England is undergoing a refresh of their IT infrastructure for their healthcare teams. This work is to manage and enact that project to ensure the staff have a secure and stable IT platform to carry out their duties.
Problem to be solved
NEL CSU require a delivery partner to help manage and deliver the following services:
1. Supporting the design, configuration and implementation of the ICT refresh programme within the secure residential estate.
2. Supporting the design, configuration, implementation of N3 connections, printers, scanner etc.
3. Perform data gathering to ensure all service users are engaged and their requirements documented and defined with appropriate assurance and sign off.
Who the users are and what they need to do
The users are the clinical and admin staff employed by various healthcare providers, both private and public sector, providing healthcare within the residential estate.
Early market engagement
Any work that’s already been done
Existing team
The existing programme is a blend of contract engineers who work with specialist companies for specific pieces of work as required
Current phase
Not started

Work setup

Address where the work will take place
This work will take place at secure sites across the East of England with regular attendance at the NEL CSU H&J offices in Hackney
Working arrangements
This work will take place at secure sites across the East of England with regular attendance at the NEL CSU H&J offices in Hackney
Security clearance
All staff engaged on the programme must be security cleared to HMPSS SC level.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • 1. Have demonstrable Project Management success within the secure estate (temporary/longer term) in management of NHS network and ICT infrastructure refresh projects, using industry standard methodologies
  • 2. Demonstrable experience of matrix-managing a multi-disciplinary team within the last 12 months within the secure residential estate
  • 3. Have demonstrable Project Management experience in planning, risk, dependency, financial and change management aspects of an ICT refresh project within the last 12 months within the secure residential estate
  • 4. Demonstrable expertise in managing the transition of projects into live service environments within the last 12 months
  • All staff engaged on the programme must be security cleared to HMPSS SC level
Nice-to-have skills and experience
1. Evidence of experience and knowledge of ICT infrastructure in Courts and Tribunal settings to support healthcare delivery

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • 1. Evidence to show that the provider can demonstrate all essential Project Management skills and experience.
  • 2. Ability and willingness to align with the current programme approach
  • 3. Team structure, organisational make-up and quality of submitted CVs
  • 4. Value for money of the proposed solution
  • 5. Ability to demonstrate nice-to-have skills and experience
  • 6. Demonstrate how they will ensure service quality - ensuring they are providing the right people for the job, how do they assure quality of delivery during the work package
  • 7. Flexibility of services provision - ability to flex levels, numbers, and skillsets of resources provided, to remain aligned to NEL CSU needs as the work progresses
  • 8. Innovative technical and project management approach/solutions
Cultural fit criteria
  • 1. Need to collaborate with various senior key stakeholders across multiple organisations.
  • 2. Need to demonstrate a flexible, positive and transparent approach
  • 3. Need to operate successfully in a workplace with mixed skills and experience
  • 4. The approach will require discipline and capable of working across organisational boundaries in a very demanding, stressful environment
Payment approach
Capped time and materials
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is this for one role or are you looking for a number of roles to fulfill this opportunity?
I am looking for a project management service to cover a complex project across a range of different sites - it is up to providers to suggest how best that can be done. As a reference point however, a similar project in a different region had a successful outcome with a team made up of several different people.
2. How many sites are in scope of the rollout?
There are 13 secure sites currently, however, ongoing prison reconfigurations may cause this number to vary slightly.
3. What is the size of the current programme team?
Programme team currently stands at zero - there is no resource attached to this specific piece of work at the moment. The wider H&J team is made up of project managers and infrastructure engineers.
4. What is the current state of the programme?
The programme has not started yet.
5. Will you consider other types of security clearance other than HMPSS?
As a minimum we require anyone working on secure sites on behalf of NEL CSU to hold SC clearance.
6. How many sites in total fall in the remit of the project manager?
There are 13 sites in scope for this project