The Home Office - Office of Security and Counter Terrorism

NLEDP DOS 057 - Office of Security and Counter Terrorism - ICT Partnership

Incomplete applications

10
Incomplete applications
5 SME, 5 large

Completed applications

11
Completed applications
4 SME, 7 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Wednesday 6 September 2017
Deadline for asking questions Wednesday 13 September 2017 at 11:59pm GMT
Closing date for applications Wednesday 20 September 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work This requirement is to source and appoint a technology partner for OSCT IT that can be flexible and reactive in providing the full range of agile development services on a rate card basis using open source code and demonstrate full compliance with Government Digital Services standards.
Latest start date Monday 20 November 2017
Expected contract length 2 Years
Location London
Organisation the work is for The Home Office - Office of Security and Counter Terrorism
Budget range OSCT has a budget of up to £2.0M to cover the two year period

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done OSCT IT is the technology delivery function for the OSCT. It works with OSCT to define technology requirements, design appropriate solutions and to deliver them quickly and effectively – making a real difference to achieving fast moving and reactive OSCT strategies and objectives.

Initially there are four priority projects which need resourcing to deliver digital outcomes:

1. OSCT – “Prevent Communications”
2. OSCT - Prevent Desistence and Disengagement Programme Case Working Tool
3. OSCT - Joint Security and Resilience Council Website development
4. OSCT – “WE PROTECT” - GDS Compliance Support
Problem to be solved Organisational change in the Home Office has resulted in centralised IT technical services being dispersed. As a result OSCT IT needs to source and appoint a technology partner for a two year period that can be flexible and reactive in providing the full range of agile development services using open source code and demonstrate full compliance with Government Digital Services standards.
Who the users are and what they need to do OSCT IT is responsible for maintaining and improving current and future OSCT IT services. Users include, but are not limited to, the public, police, security and enforcement agencies, Other Government Departments and private sector partners in the security industry.
Early market engagement
Any work that’s already been done Some initial Discovery work has been undertaken on the “We Protect” work stream. The remaining three work streams need to be defined and initiated.

In all practical terms the four work streams have not been started – but all four are deemed to be very high priority. The appointed supplier will initially be required to undertake stakeholder engagement across all four work streams in order to define User requirements and provide outline design proposals.
Existing team The appointed supplier will work primarily with representatives from the OSCT business area, as well Home Office Digital Data and Technology resources. The WeProtect work stream will require the appointed supplier to work alongside an incumbent contractor.

The appointed supplier may at some point in the future be required to effect formal skills and knowledge transfer to permanent appointees.
Current phase Not started

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Home Office,
2 Marsham Street,
London, SW1P 4DF

The Supplier will need to be present in 2MS to attend meetings and updates with HO Staff, but will not need to work exclusively at 2MS.

Travel to the suppliers site by the project team will also be possible for specific requirements as and when necessary. Meetings can take place at either our offices or the suppliers offices depending on meeting room and attendee availability.
Working arrangements Initial face-to-face team meetings are key for the success of the project.

The appointed supplier must commit to work to Agile working principles and methodologies as per GDS guidelines.

Sprints can be a mixture of both face-to-face meetings and video conference calls depending on requirements at any given time.
Security clearance Given the urgent nature of initialising these four work streams the appointed supplier is required to provide resources with a minimum of Home Office accredited SC clearance

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions Suppliers must offer “fully open source” code in accordance with GDS guidelines avoiding supplier lock-in.

The solution must be a Public Register to display the published list of licences

The system needs to link in to other Government sites (e.g. GOV.UK.PAY, GOV.UK.Notify, GOV.UKVerify etc.)

Any “fully open source” code that is readily available for re-use should be a preferred option.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Capability to offer available and appropriate skill sets and SC cleared personnel and commit to mobilisation immediately after contract award
  • Extensive experience of writing for the web, with proven ability of creating content that is accessible, meets the user’s needs and is GDS Standards compliant
  • Exceptional skills in convincing people that user needs and a usable approach is the only way to present information
  • Proven experience in using metrics, user feedback and a variety of user research methodologies to define/refine content, and choosing the best way to present this to the user
  • Proven experience of working within a web application development environment, proficient in writing Markdown, picture sourcing and editing
  • Exceptional analytical and problem solving skills
  • Strong negotiation and persuasion skills to develop and deliver recommendations based on clear and factual evidence
  • Experience in working with very senior stakeholders and figures
  • Exceptional organisational skills, experience of planning, road mapping projects and proven track record of working as part of a multidisciplinary team.
  • Excellent analytical, problem solving and risk management skills
  • Experience in working within a web application development environment
Nice-to-have skills and experience
  • Strong relationship management and communications skills
  • Experience in working with Government, Civil Service or Public Sector organisations
  • Experience in delivering high quality results to short deadlines
  • Experience in working with a variety of internal and external stakeholders
  • Experience in managing large projects or programmes

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Approach to on-boarding, mobilisation and integration into the existing projects
  • Range and depth of SFIA skill sets that can be provided
  • Home Office accredited SC clearance of proposed resources
  • Ability to mobilise quickly and assimilate the bow wave of work
  • Demonstrable success in applying Agile techniques
  • Ability to flex resource (increase & decrease) within work streams
  • Cost transparency and value for money
Cultural fit criteria
  • Experience of working with Government departments such as the Home Office
  • Evidence of how the supplier integrates with an existing team, takes ownership of problems and resolves issues
  • The ability to work within the spirit of the Civil Service code, as at https://www.gov.uk/government/publications/civil-service-code
  • Experience of successfully managing relationships with other suppliers - especially SMEs
  • Willingness to transfer knowledge & skills to Civil Servant team members
Payment approach Capped time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

15%

Price

25%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. What is the reference to NLEDP about? For the avoidance of doubt:NLEDP DOS 057 - Office of Security and Counter Terrorism - ICT Partnership

Suppliers are to note that this advertisement is specifically for OCST requirements - the NLEPD reference is simply a transaction naming convention and the name

of a dedicated SPOC mailbox used by Home Office Commercial.
2. JSaRC - is this actually Joint Security and Resilience Centre as opposed to
Joint Security and Resilience Council?
Correction

Yes JSaRC means Joint Security and Resilience Centre