Ministry of Defence, Information Systems & Services

ISS EPM Project Support Officer

Incomplete applications

8
Incomplete applications
7 SME, 1 large

Completed applications

3
Completed applications
3 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Tuesday 4 April 2017
Deadline for asking questions Tuesday 11 April 2017 at 11:59pm GMT
Closing date for applications Tuesday 18 April 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Specialist role Portfolio manager
Summary of the work EPM 2013 Administrator. Responsible for call management, helpdesk support and incident management for EPM 2013.
Latest start date 26/05/2017
Expected contract length 6 Months
Location South West England
Organisation the work is for Ministry of Defence, Information Systems & Services
Maximum day rate £300

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with Staff and managers including Assistant Head, Deputy Head and Head of Delivery Areas
What the specialist will work on EPM Administrator: Responsible for call management, helpdesk support and incident management for EPM 2013. This will include – but not be limited to:-
* Recording/acknowledge incident/admin and technical support calls
*Maintenance of EPM Resource Pool to include creation of new users
*Creation of views and reports in EPM 2013
*Ensuring work practices and the solutions are properly documented.
*Provide training support to in-house resources as required.
* Assist with customer visits, clinics and demonstrations.
* Reviewing, updating to internal system helpdesk support documentation and customer awareness information.
* Review and maintenance of the Knowledge base pages.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Building 405, Corsham, Wiltshire
Working arrangements 5 days a week (37 hours per week) within a bandwidth of 08:00 - 17:00 (hours to be agreed with individual manager). No expenses will be paid, all the tasking will to be carried out on site there will be no 'OFF-SITE' or 'Home' working. All resources will be provided access to the organisation's IT system and no personal or company laptops will be permitted on site.
Security clearance Individuals will be required to hold SC Clearance

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • At least one years experience of using EPM 2013- 40%
  • At least one years experience of using MS Project/Enterprise Project Manager to underpin project planning and control- 15%
Nice-to-have skills and experience
  • Completion of the EPM 2013 administration course- 20%
  • At least one years experience of using MS Office Suite including MOSS/Sharepoint Office 365- 15%
  • Experience of working with Project and Project Support staff to maintain coherant portfolio goverance and reporting- 10%

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 3
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Transparent and collaborative when making decisions
  • Have no blame culture and encourage people to learn from their mistakes
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence

60%

Cultural fit

15%

Price

25%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Will the buyer consider candidates who do not hold security clearance? We would consider someone who holds BPSS.
2. Please confirm if the roles falls Inside or Outside IR35 ? Until you are told otherwise assume this role is inside IR35.