Awarded to Shaping Cloud

Start date: Thursday 1 June 2023
Value: £72,025
Company size: SME
Department for Works & Pensions

DWP Identity Business Analyst 3

5 Incomplete applications

4 SME, 1 large

22 Completed applications

22 SME, 0 large

Important dates

Monday 13 March 2023
Deadline for asking questions
Wednesday 15 March 2023 at 11:59pm GMT
Closing date for applications
Monday 20 March 2023 at 11:59pm GMT


Specialist role
Business analyst
Off-payroll (IR35) determination
Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work
Work with DWP colleagues from across the department and other key stakeholders to agree, document and identify an RBAC solution for DWP, enabling and leading the discovery of the programme, and translating the business problem and user needs into a set of detailed requirements for the solution.
Latest start date
Thursday 1 June 2023
Expected contract length
5 month contract
North West England
Organisation the work is for
Department for Works & Pensions
Maximum day rate
£725.00 Inside of IR35

About the work

Early market engagement
Who the specialist will work with
You will be working as part of an internal multidisciplinary management team, you will work alongside the programme lead, other business analysts and users as part of the project. You will be working closely and liaising with wider representatives within the department.
What the specialist will work on
You will be working as part of an internal multidisciplinary management team, you will work alongside the programme lead, delivery manager, other business analysts and users as part of the project to define, do discovery work and enable a successful RBAC programme within DWP.

Work setup

Address where the work will take place
Manchester HUB 2 St Peter’s Square | Manchester - M2 3AA
Working arrangements
Working arrangements will be a blend of remote working and working from the Manchester HUB site, you will need to spend at least 40% of your time onsite.
Security clearance
BPSS minimum clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Can work within a multidisciplinary team across digital and non-digital channels, building relationships and working closely with policy, security and other expert colleagues.
  • Make sure solution is fit for purpose and meets project outcome objectives.
  • Delivers analysis and information that addresses stakeholder needs and provides recommendations.
  • Able to demonstrate working understanding of design, technology and data principles. Understands the variety and complexity of users’ and business' needs and how the solution will meet those needs.
  • Lead workshops, focus groups and apply other techniques to effectively understand and capture the business problems and user needs.
  • Translate business problems and user needs into detailed requirements for a solution that aligns to best practice methodology, with appropriate use of epics, features, user stories and defined acceptance criteria.
  • Guides others on approaches to understand user stories. Identifies and engages with users / stakeholders to collate user needs evidence, and understands and defines research which fits user/stakeholder needs.
  • Manage stakeholder relationships, ensuring alignment across business and technical stakeholders, and ensuring issues and risks raised are resolved in an appropriate manner.
  • Document and consult on requirements in a layout and format that can be easily understood by all stakeholders,
  • Capturing user needs using the "as a..., I can...., so that..." syntax and defining appropriate acceptance criteria using the "GIVEN, WHEN, THEN" syntax.
  • Ensure that the principles of the INVEST model are understood and followed
Nice-to-have skills and experience

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.
  • Encourage the use of different communication methods, including digital resources, and highlight the benefits, including ensuring cost effectiveness.
  • Ensure communication has clear purpose and takes into account people’s individual needs. Share information as appropriate and check understanding. Show positivity and enthusiasm towards work.
  • Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
  • Understand the strategic drivers for your area of work. Align activities to contribute to wider organisational priorities. Remain alert to emerging issues and trends which might impact your work area.
  • Have an understanding of of Identity Management and RBAC solutions.
  • Have experience of delivering solutions in a large (preferabley government) organisation.
  • Taking an understanding approach towards the wide variety of users in DWP, and being able to translate complex digital problems into a simple format so all can understand it
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there an incumbent?
2. Is the quoted day rate Inc. or Ex. VAT?
This role is inside IR35 but the rate excludes VAT
3. Is the quoted day rate Inc. or Ex. VAT?
This role is inside IR35 but the rate is exclusive of VAT
4. We have applied for exactly the same requirement with DWP last week which has been cancelled. May we know the reason for the cancellation and re-advertising please?
Yes this is the same role. Unfortunately, the role was required for less time so we wanted to ensure we advertised with correct contract length.
5. Which Department within DWP will the resource work for?
This is a Digital role within the Tech Service > Identity space
6. We note that the contract start date is not till 1st June. There is a high probability that the resource we submit may not be available at that point in time. Are the authority willing to accept responses on the understanding that an alternative (of similar experience, skills and location) may need to be substituted in this scenario?
The aim is to secure a candidate that we can interview and carry on through the contract. However, the contract will be with the supplier directly.