Sport England

Active Lives Survey Interactive Tool

Incomplete applications

26
Incomplete applications
20 SME, 6 large

Completed applications

18
Completed applications
13 SME, 5 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 9 February 2017
Deadline for asking questions Thursday 16 February 2017 at 11:59pm GMT
Closing date for applications Thursday 23 February 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work An agile partner is required to work with us from Discovery to Live to develop an easy-to-use interactive web tool for a range of Sport England's stakeholders, enabling them to access and interrogate Active Lives Survey data.
Latest start date 20 March 2017
Expected contract length 2 Years
Location London
Organisation the work is for Sport England
Budget range A maximum of £118,000, to include (but not limited to) development, user testing, hosting, updates on a bi-annual basis.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done In 2013, Sport England developed a tool to help stakeholders and partners make sense of the Active People Survey data. Sport England has recently implemented a it's 2017-2021 strategy and, relatedly, a new survey (the "Active Lives Survey") with new measures.
We need to ensure that stakeholders are empowered to maximise the potential of this data through a web tool that is easy and intuitive to use, and can produce a range of both numerical and visual outputs (e.g. charts, maps).
We are also working with the Open Data Institute, and have aspirations to create an API for this dataset.
Problem to be solved To support our stakeholders (both internal and external) in making informed business decisions we need to ensure that the Active Lives Survey data is made to be as accessible as possible, but still ensure that the nuances of complex survey data are communicated.
Survey data (currently held in SPSS format) is released on a bi-annual basis, so a supplier will need to outline a way for Sport England to update the tool accordingly, and to outline hosting and maintenance arrangements and the scope of the support provided.
Who the users are and what they need to do There will be multiple users, such as National Governing Bodies, Local Authorities, National Partners etc.
All these users require access to the Active Lives Survey Data to understand their "customer" better, and make informed decisions off the back of this.
Early market engagement
Any work that’s already been done There has been some user research undertaken to map user needs (through stakeholder surveys), but it is envisaged that a supplier will develop this work strand much further.
Existing team The supplier will be working with a small project team comprised of a mixture of researchers and ICT specialists. There may be some requirement to liaise with Ipsos Mori who administer the Active Lives Survey. We would like to have, at a minimum, weekly meetings (either virtual or face-to-face) to check progress and to ensure that the project is on track.
Current phase Discovery

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place London, Tottenham Court Road.
Working arrangements We would expect the following:
A detailed project timetable with key Sport England touchpoints identified
A project management infrastructure with an appropriate content management / communication system e.g. SharePoint
Initial kick-off meeting with Sport England to further understand requirements.
The suppliers will not be required to work on site, but regular face-to-face meetings will be required at Sport England's offices in London (Base location).
Any expenses (such as travel and accommodation) should be outlined in the costings.
Security clearance

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions In addition to the Standard Contract we will include additional terms & conditions to ensure that Sport England retain ownership of Intellectual Property (IP) rights for all developed software and customer data.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Experience in using evidence-based research to inform a user-centred redesign, focused on external users’ needs, end-to-end user journeys, motivations and goals
  • Proven experience of complex user journey mapping across ranges of users and stakeholders
  • Proven experience in using robust metrics, analytics, search data and user feedback to audit and define key content and services
  • Experience delivering engaging and intuitive user experience in web solutions
  • Experience of prototyping, testing and iterating with users and stakeholders
  • Proven successful development of back-end technologies, databases, developing APIs, and meeting data standards. The dataset is extremely complex so expertise in this area is vital.
  • Have experience designing services using complex data to extract value and insight with ease
  • Technical expertise of front-end, UI web development and responsive web design (HTML5/CSS/JS)
  • Demonstrate experience of delivering agile projects in sometimes non-agile environments
  • Detailed understanding of government digital service standard and Technology Code of Practice, including GDS service design manual and wider industry-standards
  • Demonstrate an understanding of and ability to deliver compliance with the government’s Service Standard
  • Demonstrate GIS capabilities and understanding of geographic data
  • Experience creating device agnostic solutions
Nice-to-have skills and experience
  • Experience working with Government departments or bodies
  • Provide evidence of similar digital projects, ideally ones that have used complex survey data

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 10
Proposal criteria
  • Technical solution
  • Approach and methodology
  • How the approach or solution meets user needs
  • How the approach or solution meets Sport England objectives
  • Estimated timeframes for the work
  • How risks and dependencies have been identified and approaches offered to manage them
  • Expertise and team structure
  • Value for money
Cultural fit criteria
  • Works well in a collaborative team environment
  • Innovative and creative approach to solutions
  • Be transparent and collaborative when making decisions
  • Create and maintain an agile working environment
  • Take responsibility for their work
  • Be respectful of different opinions and constructive in feedback; have a no-blame culture and encourage people to learn from their mistakes
  • Can work with stakeholders with low technical expertise
Payment approach Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
Evaluation weighting

Technical competence

60%

Cultural fit

15%

Price

25%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Are there any specific technologies that need to be worked with for this project? We specialise in Open Source tools, but I see Sharepoint is mentioned We are not wedded to any specific technologies - SharePoint was referenced as a potential project management tool
2. After the closing date of 23rd Feb can you outline what the next process is for selected agencies? Presentations for the shortlisted suppliers will be held on the 2nd or 3rd March
3. Is it possible to see the original Active Lives Survey questionnaire? We can see the outputs derived from the data, but can't find the actual questions that were asked. Also, it is possible to view the results of the internal user research undertaken to map user needs that is alluded to in "any work that has already been done." There is an overview of the questionnaire here: https://www.sportengland.org/media/11478/the-active-lives-survey-questionnaire-overview-with-phase-2.pdf
4. Will there be a presentation phase? Will suppliers who get through to the shortlist of 10 be asked to make a presentation in person? Presentations for the shortlisted suppliers will be held on the 2nd or 3rd March
5. Does the last question (Device Agnostic Solutions) refer to frontend, backend or both? The front-end specifically. Ideally we would like to ensure that the end user can interact with the site on any device and the experience not be compromised.
6. What accessibility requirements will you have? The interface will need to be simple and easy to use in general, and should also take into account users who may have a range of impairments. For example, this could take the form of being able to increase font size for those who have visual impairments.
There is a useful guide from EFDS which, whilst focused on generic communications materials, has some useful principles that can be applied to web design, such as use of colour. http://www.efds.co.uk/how-we-help/resources
We would also expect user testing to also take into account those who may have accessibility requirements
7. Can we include links to websites in our answers? Yes, where relevant, links can be provided
8. Please could you confirm whether the £118,000 stated is just for the discovery work, or for the full discovery to live process? This is for the entire process
9. Our understanding from the requirements is that you are looking for a reporting / data export system. Is there a requirement for the survey itself to be made available online or is it purely reporting the data captured by Ipsos-Mori? There is no requirement for the survey itself to be made available - this is already online (the survey is a postal-to-web design) here: http://www.activelivessurvey.org/main/
10. For a data reporting system, we have assumed it should be available online to any appropriate user using any modern device (desktop / laptop / tablet / mobile). Is this correct or are there any specific requirements in this area? That is correct
11. Is there a requirement to migrate any current content? If so, can you give an idea of the type and quantity? There is no requirement to migrate "old" survey content, i.e. anything from Active People Survey (the predecessor to Active Lives).
We only have one wave of Active Lives data currently, which is a dataset of circa 200,000 records and 1.3GB in SPSS format. There will be some integration of external data sources, such as ONS population data, weather (temperature and rainfall) etc.
12. What else does the £118k budget need to include? For instance, does it include VAT? It does not include VAT. A top level summary of what is included is outlined in the requirements (development, user testing, hosting) and a more detailed specification will be provided to shortlisted suppliers.
13. Will whoever created the original / current tools or website be able to bid for this additional work? There is no current tool for Active Lives Survey data analysis. Our previous tool was built on our previous (now retired) survey, the Active People Survey.
14. Do you intend that 10 agencies will be invited to do full tenders? If so, this is more than other tenders we have done or seen on this framework. Would you consider only inviting, say, 5 or 6 agencies to do a full bid? We will shortlist up to 10 agencies to present to us on the 2nd or 3rd of March. Those who we feel meet the criteria will then be given the full brief for a complete tender.
15. Could you describe how you are planning to use GIS? Are you intending to visualise data by postcode, region, local authority, etc.? We would want geographic information down to local authority level at a minimum - we do not have postcode level data but have local authority, county council, CSP and regional level variables.
16. Are there any specific technologies that you are looking to utilise to provide this function? We are not wedded to any specific technologies.
17. Can you describe where you see most complexity in your data? What challenges do you think your users will perceive with the complexity of the active lives data? The dataset itself contains nearly 7,000 variables with nearly 200,000 records - the most challenging element is ensuring the most right data is integrated into the tool to answer stakeholder questions, and is presented in a way that is easy to understand. Nuances around definitions of measures as well as the more 'statistical' elements of the data, such as confidence intervals, will be challenging for users.
18. Will any further information be provided prior to the presentations on March 2nd or 3rd? Can you outline at a high level what you expect these presentations to include? The presentations will be 45 minutes to an hour long and we would expect a brief presentation of the response followed by a Q & A session. More information will be given after the closing date.
19. We are considering a bid and would wish to use pre-existing data collection and survey software that we have developed over 20 years and license to many customers. These include major public sector organisations. Can you confirm how (or indeed, if) this sits with your additional terms to retain IP for all developed software. Our IPR would be for any custom software that is developed specifically as part of this requirement for Sport England. Any non-custom (pre existing) IPR we would require the supplier to licence their IPR to Sport England for its perpetual use.
20. We are considering a bid and would aim to re-use/adapt pre-existing software that entirely meets your specification. Can you confirm how (or indeed, if) this sits with your additional terms to retain IP for all developed software. Apologies for the delay in response to this query which was due to a double checking of terms and conditions with our legal team. To confirm our IPR would be for any custom software that is developed specifically as part of this requirement for Sport England. Any non-custom (pre existing) IPR we would require the supplier to licence their IPR to Sport England for its perpetual use.
21. Please can you confirm what the deadline time is for submissions on 23rd February? The deadline is 23:59:59
22. The web page associated with this opportunity suggests that Sport England are in tending to procure hosting and support via the DOS framework. It was our understanding that this was not permitted under DOS. Can you please clarify the situation and also indicate the budget available for development only. The procurement of hosting will be discussed with candidates who are successfully invited to the next stage of the procurement.
23. What is the plan for hosting? The procurement of hosting will be discussed with candidates who are successfully invited to the next stage of the procurement.