Office for National Statistics

PU-17-0376 IT Transformation Services

Incomplete applications

0
Incomplete applications

Completed applications

9
Completed applications
7 SME, 2 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 3 February 2017
Deadline for asking questions Friday 10 February 2017 at 11:59pm GMT
Closing date for applications Friday 17 February 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work Networks & Telecoms
EUC
Server operating systems [Wintel, Unix etc]
DataBases
Virtualisation
Storage & Backup
Corporate Enterprise application platform support
And associated supporting services
Latest start date 01/04/2017
Expected contract length 2 years
Location Wales
Organisation the work is for Office for National Statistics
Budget range

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done The Office for National Statistics (ONS) is looking to secure services to provide temporary IT Infrastructure support during a period of parallel running of legacy and transformed IT services until such time as parallel running ceases (all services in Business as Usual (BAU) support)
Problem to be solved The Office for National Statistics (ONS) is looking to secure services to provide temporary IT Infrastructure support during a period of parallel running of legacy and transformed IT services until such time as parallel running ceases (all services in Business as Usual (BAU) support)
Who the users are and what they need to do ONS Business users need to be able to access systems and services during a period of transformation of the IT supporting these systems and services so that they can continue to provide outputs to Central Government, key Stakeholders and the general public
Early market engagement
Any work that’s already been done
Existing team The existing team comprises IT technical specialists across the range of Infrastructure supported by the ONS
Current phase Not applicable

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place The services are to be supported from ONS’ sites primarily at Newport (South Wales) NP10 8XG with some secondary requirements at Titchfield (Hampshire) PO15 and London (though this is minimal)
Working arrangements The team will need to be able to meet the following work arrangements:
The ONS service availability hours are 7am to 7pm.
The ONS service support hours are 07:30 am to 17:30pm Monday to Friday.
Out of hours working is on an ad-hoc basis, driven by project/change demand; During this transition period out of hours working can be assumed as likely, but not guaranteed.
The ONS does NOT require on-call for any of its current services.
Security clearance Team will need to be SC cleared (minimum)

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Support Cisco switches, Firewalls (Checkpoint, Juniper, Cisco) Bluecoat proxy, VOIP. PKI LAN/VLAN/VRF EM
  • Support Microsoft Windows Active Directory Application installation Endpoint protection, disk encryption, peripheral control Mobile device management, Printer management RAS Administration SCCM & Lumension
  • Support Window server (2008, 2012) DNS, DHCP, AIX, RHEL, Centos, Exchange SharePoint PKI SCCM powershell EM
  • Support Enterprise Storage technologies (EMC VNX, EMC Data Domain, Recoverpoint, (Symantec Netbackup)
  • Support VMWare ESX, VRealize, VDI, SRM NSX
  • Support Oracle, Postgres Microsoft SQL server (NoSQL): MongoDB, Couchbase, Reddit Oracle RMAN and PG_basebackup Actian Ingres DB Oracle ASM, ZFS,Oracle Exadata
  • Support ServiceNow ; Airwatch Mobile Device Management ; IBM Rational Suite of products
  • Project Management services
Nice-to-have skills and experience

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Technical Solution
  • Value for Money
Cultural fit criteria
  • Can work with clients with low technical expertise
  • be transparent
  • take responsibility for their work
  • challenge the status quo
Payment approach Time and materials
Assessment methods
  • Written proposal
  • Work history
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. What size team are you looking for for this assignment? We are not looking to determine the size of the team. We have provided the outcomes we are looking for and will elaborate on these outcomes throughout the procurement process in order for suppliers to determine the service offering they believe can deliver the outcomes
2. Please clarify how many cabs of equipment ONS have in these data centers. How many data centers are in total The number of data centers (dedicated) is TWO

The number of racks in these data centers combined is circa 45

We have an additional computer room with circa 25 further cabinets

This EXCLUDES Comms cabinets used throughout the organisation
3. To what extent will ONS require assistance on-boarding new services to BAU? We have a Service Design and Transition team already in place.
4. To what extent will ONS require assistance on-boarding new services to BAU? We have a Service Design and Transition team already in place.
5. Do you require Service Design/Architecture for the interim solution? We have a Service Design and Transition team already in place.
6. To what extent will ONS require assistance exiting legacy services? The is no qualitative answer to this; it is as required hence the t&m rather than fixed price and will be determined on an 'as needs' basis.
7. In what areas will project management services required? Infrastructure Delivery (migration/upgrading) of IT Services
8. Do you require Service Design/Architecture for the Target Operating Model? No
9. What will the supplier’s interaction with the existing team be? On site, face to face on a daily basis in terms of the resources supplied to meet the requirement.
10. How is it envisaged that activities will be handed over i.e. 2nd and 3rd line support? We have a Service Design and Transition team already in place.