This opportunity is closed for applications

The deadline was Tuesday 14 June 2022
Health And Safety Executive

Building Safety Regulator - Digital Delivery Partner - Alpha and Beta Phase (1.11.4.4192)

12 Incomplete applications

8 SME, 4 large

21 Completed applications

8 SME, 13 large

Important dates

Published
Tuesday 31 May 2022
Deadline for asking questions
Tuesday 7 June 2022 at 11:59pm GMT
Closing date for applications
Tuesday 14 June 2022 at 11:59pm GMT

Overview

Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
The Building Safety Regulator Programme needs a partner with a proven track record of delivering large scale digitally enabled transformation to design and implement the digital services of the new Regulator
Latest start date
Wednesday 9 November 2022
Expected contract length
2 years - with option to extend by 6 months
Location
No specific location, for example they can work remotely
Organisation the work is for
Health And Safety Executive
Budget range
Up to £20 Million (Alpha up to £5 million, Beta up to £15 million)

About the work

Why the work is being done
The Grenfell Tower disaster led to an Independent Review by Dame Judith Hackitt. This identified systematic failings across industry and regulatory bodies and proposed a number of recommendations for change, many of which are to be delivered through the creation of a new regulatory body: The Building Safety Regulator (BSR). The BSR will be established as part of HSE

HSE has identified and assessed the requirement for a significant digital capability to deliver the systems and solutions necessary to implement the operating model for the new regime, including the new more stringent building safety regime for higher risk buildings and other associated recommendations contained within Building a Safer Future. HSE will procure the services of an external partner to undertake a large-scale digital project to design and deliver these solutions and systems.

The timescale for delivery is tight with the first service required to be live for April 2023, followed by a number of further services in October 2023 and April 2024.
Problem to be solved
We have completed programme wide discovery in March and identified the services that we need to establish, which are likely to be grouped in the following way:
• Assurance of existing buildings:
o Registration of High Rise Buildings (HRB)
o Building Assessment Certification (of HRBs)
• Building control of new and refurbished HRBs:
o Building control activities relating to the design of new HRBs
o Building control activities relating to the construction of HRBs
o Building control activities relating to the design and construction works in occupied HRBs
• Assessing competence and performance of building inspectors and building control approvers:
o Registration of Building Inspectors (individuals)
o Registration of Building Control Approvers (private organisations)
o Monitoring Building Inspectors
o Monitoring Building Control Approvers
o Register of Specified Information
• Contacts into the BSR relating to all the above services, and additional mandatory activities including:
o Residents’ complaints relating to HRBs
o Mandatory Occurrence Reporting
In addition to these services, digital solutions will need to be capable of a) managing enforcement activities relating to all the above services, and b) bringing together data and intelligence to support the BSR’s oversight function.
Who the users are and what they need to do
BSR will have a range of users for its services, including but not restricted to (all numbers approximate):
• Residents of HRBs in England
• Building Owners / Managing Agents / Accountable Persons of HRBs in England (number of duty holders unknown, but responsible for 14k buildings as of 2023)
• Building Control Inspectors (6k to 8k individuals)
• Local Authority Building Control Bodies in England (300)
• Private Building Control Approvers in England (80 organisations of varying sizes)
• Contractors/Designers/Developers involved in the construction & refurbishment of HRBs
• Fire & Rescue Services in England (40)
• Members of Competent Persons Schemes
• Staff in HSE working on BSR (200)
• General citizens
• Other Government Departments
BSR will work closely with 300 Local Authorities, 80 private Building Control Approvers, and 40 local Fire and Rescue Services across England to deliver the new regime.
Many digital services will require the active participation of these users in these processes. They currently use a range of diverse tools. Any solutions developed will need to enable information submitted to BSR to be shared with other bodies with responsibilities to engage, record and use that information in their own services.
Early market engagement
No early market engagement has been undertaken
Any work that’s already been done
The programme has recently concluded programme discovery and has developed a number of artifacts which will be shared at stage 2 of the procurement with shortlisted suppliers. Running concurrently with this procurement exercise, the programme will continue with detailed discovery, commence design, and undertake other activities including stakeholder engagement, legislation and policy development, capability mapping and recruitment and organisational design. Relevant information will be provided at Stage 2 of the procurement, and with the successful bidder during mobilisation.
Existing team
The BSR Programme team consists of approximately 100 permanent civil servants and contractors, including representation in the following disciplines: Regulation, Policy and Legislation, Project Management, Change Management, Service Design, Insight, Communications, Finance, HR and Science and Data Analysis. HSE has a small and growing technical and digital capability that will also be deployed to the programme.
Current phase
Alpha

Work setup

Address where the work will take place
We expect this work will be done on a hybrid basis, working collaboratively with the Programme team, both remotely and from HSE sites in England, particularly in Bootle, Liverpool. We will also consider working in any partner premises where this is advantageous (e.g. joint workshops)
Working arrangements
It is essential that this engagement is built upon a collaborative approach, with solutions being co-created between the partner organisation and HSE. A key part of the requirement will be effective knowledge transfer and capability development of the HSE internal team, throughout the term of the contract and through all stages of solution development.
Security clearance
Personnel and security checks shall be undertaken and completed by the partner organisation before the engagement begins and must meet HSE staff standards as a minimum: BPSS for line of business access and SC for privileged access.

Additional information

Additional terms and conditions
Pricing will be based on Capped Time & Materials but the Buyer will reserve the right in the contract to use alternative payment mechanisms e.g. fixed price or T&M for future SoWs.

All expenses must be pre-agreed with between the parties and must comply with the HSE Travel and Subsistence (T&S) Policy.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Responses to the following requirements should demonstrate delivery commensurate to the complexity, scope, size and scale indicated in the ‘Who the users are and what they need to do’ section.
  • Provide examples of three contracts which demonstrate experience of successfully delivering digital outcomes of similar size, include all details and value (Weighting 3)
  • Demonstrate successful execution of programmes that deliver major regulatory change in either Private or Public sector in the context of an evolving policy landscape (Weighting 3)
  • Provide evidence of user driven design translating complex journeys to government digital services that are accessible and straightforward to use (Weighting 3)
  • Demonstrate extensive experience in designing, configuring, and integrating IT Solutions using Microsoft Technologies, primarily the Power Platform, including Dynamics 365, and Azure capabilities (Weighting 3)
  • Demonstrate extensive experience of building front end, open-source digital services and development of re-usable components and services (Weighting 2)
  • Demonstrate successful delivery of digital services which adhere to Technical Code of Practice (TCOP) and Government Digital Service Standards (Weighting 3)
  • Demonstrate experience of delivering Digital Services that align to Security Industry Best Practice and Standards, specifically NCSC guidance and gov.uk cyber security standards (Weighting 2)
  • Provide evidence of a carbon reduction plan confirming their commitment to achieving Net Zero by 2020 (see PPN 06/21) - (Pass/Fail)
  • Demonstrate successful delivery of digital services within a complex, multi-agency landscape, working with a wide range of both internal and external stakeholders (Weighting 3)
Nice-to-have skills and experience
None

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • The supplier’s proposed delivery approach
  • The supplier's proposed delivery plan
  • Details of the supplier's delivery team, including evidence of relevant experience / CVs of key members of the team
  • Evidence of the supplier's understanding of the project delivery guidelines / legislative requirements they shall need to ensure they comply with and their plan to ensure that compliance
  • Value for Money/Cost/Most economically advantageous tender
  • Full details to be provided in Stage 2 documentation
Cultural fit criteria
  • Working in genuine partnership to achieve successful delivery of the Digital solutions required
  • Social Value
  • Full details will be provided in Stage 2 documentation
Payment approach
Capped time and materials
Additional assessment methods
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

1. Who from your team will be scoring applications for this opportunity and what positions do they hold?
There will be a suitably experienced team in place to perform the evaluation of bids
2. Could you please advise who conducted the Discovery work?
PA Consulting Ltd from November 2021 to April 2022
3. Who is the incumbent and how long they have been the incumbent?
There is no incumbent
4. Can you please provide an anticipated timeline for this procurement that includes dates for: 1) Shortlisting Notification for Stage 2 2) Submission Deadline for Stage 2 3) Presentation 4) Evaluation period 5) Award Notification
The anticipated timeline is attached
Stage 1 - Evaluation, moderation & shortlist - 16/6 - 13/7.
Stage 2 - ITT response 18/7 - 2/9.
Evaluation 5/9 - 20/9 (Presentations 13-15/9).
Moderation & approvals - 21/9 - 27/10.
Contract award 28/10.
Standstill period 28/10 - 10/11.
Mobilise - 15 - 28/11.

This timetable is indicative and subject to change.
5. Can you confirm if shortlisted suppliers will have the opportunity to present?
The intention is that the 5 shortlisted suppliers will be given the opportunity to present to the evaluation panel.
6. Has any external supplier been involved in the initial scoping work? If so, who?
No. The scoping work was carried out by HSE. PA Consulting Ltd undertook the Discovery phase of work from November 2021 to April 2022. The discovery artefacts of which will be shared at Stage 2
7. Do you have an existing Digital Delivery Partner providing the services? If so, who are they, and how long have they provided the services?
No. PA Consulting Ltd undertook the Discovery phase of work from November 2021 to April 2022
8. The first Essential criteria states that responses should demonstrate delivery commensurate to the complexity, scope, size and scale indicated in the ‘Who the users are and what they need to do’ section.
Are you specifically looking for examples in the building/construction/safety/etc. sector? Or would examples like NHS, financial sector, social services etc. suffice, provided we could demonstrate the right level of complexity, size etc.?
You may provide examples from any sector as long as they demonstrate delivery commensurate to the complexity, scope, size and scale indicated in the ‘Who the users are and what they need to do’ section.
9. With a 100 word limit for answers, the first question will be very difficult to fully respond to. Is it possible to reissue after the bank holiday with a rephrased question, or 3 separate questions?
HSE is only expecting bidders to provide basic contract information within this response. We will not reissue the opportunity after the bank holiday as requested.
10. Due to Thursday 2nd and Friday 3rd of June both being bank holidays, we would request an extension is necessary to allow the standard 10 working days for a DOS response to be submitted.
The deadline for responding to this opportunity will not be extended. HSE considers that the current deadline is reasonable given the amount of information that suppliers are required to provide
11. Did an incumbent supplier lead the Programme Discovery?
PA Consulting Ltd undertook the Discovery phase from November 2021 to April 2022. They are not an incumbent supplier.
12. Could you confirm who completed the Discovery please?
PA Consulting Limited
13. Could you confirm who completed the Discovery please?
PA Consulting Limited
14. Can you please provide the link for today's session?
Microsoft Teams meeting
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+44 20 3321 5257,,760878621# United Kingdom, London
Phone Conference ID: 760 878 621#
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15. Hi, can you please clarify this question: “Provide evidence of a carbon reduction plan confirming their commitment to achieving Net Zero by 2020 (see PPN 06/21)”. It states by 2020, we believe this should be 2050 as per the policy.
You are correct. The date should read 2050 in line with the stated policy. Please accept our apologies for the confusion
16. Please could you confirm if the first bullet point under ‘Essential skills and experience – Responses to the following requirements should demonstrate delivery commensurate to the complexity, scope, size and scale indicated in the ‘Who the users are and what they need to do’ section’, is meant as a question that requires a response, or is rather a statement that does not require a response from suppliers?
This was intended as a statement directing suppliers how to respond to the remaining requirements (apart from the Carbon Net Zero requirement). It does not require a specific response and will not be scored.
17. Can you please explain what is meant by “Pricing will be based on Capped Time & Materials but the Buyer will reserve the right in the contract to use alternative payment mechanisms e.g. fixed price or T&M for future SoWs”? In what contexts will the different pricing models be utilised?
It is our intention to use Capped Time and Materials as the basis for charging but we have had previous experience of using a fixed price approach in other contracts. This was just intended to offer us a potential alternative should it considered appropriate to do so. Any application of an alternate approach will be agreed with the supplier rather than imposed.
18. Good afternoon, please could you clarify you are looking for confirmation of understanding of the statement for Q1?
This was intended as a statement directing suppliers how to respond to the remaining requirements (apart from the Carbon Net Zero requirement). It does not require a specific response and will not be scored
19. In relation to the question ‘Provide evidence of a carbon reduction plan confirming their commitment to achieving Net Zero by 2020 (see PPN 06/21) – (Pass/Fail)’, we assume you want suppliers to detail their own approach to implementing a carbon reduction plan within their own organisation as opposed to where they’ve delivered this for a client. Please can you confirm our assumption is correct? Please could you also confirm whether the date should be 2050 as opposed to 2020?
Yes we do want to understand what plans suppliers have in place to detail their own approach to implementing a carbon reduction plan within their own organisation rather than where they have delivered this for a supplier.
You are correct the date should read 2050. Please accept our apologies for the confusion.
20. Hi – could you please send us the joining instructions for today’s supplier briefing event please?
Microsoft Teams meeting
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+44 20 3321 5257,,760878621# United Kingdom, London
Phone Conference ID: 760 878 621#
Find a local number | Reset PIN
Learn More | Meeting options
21. Can you confirm the time for this afternoon’s call please? (Message received at 11.19 am)
The call was scheduled for 10.30 am to 11.30 am. The call finished at 11.00 am
22. Can you please let us know whether the session has been recorded and / or notes from the session will be shared?
The session was not recorded but we will share the Q&A from the session.
23. Can you please confirm the date by which you require bidders’ carbon reduction plans to commit to reaching Net Zero? Your question suggests 2020, where PPN 06/21 requires a commitment to NetZero by 2050.
You are correct. The date should read 2050 in line with the stated policy. Please accept our apologies for the confusion.
24. It’s necessary to complete a response to every ‘essential skill’ in a DOS stage 1 bid, including to the first listed skill in your requirements, which is an instruction that all responses should demonstrate delivery commensurate to the advertised opportunity. How do you want bidders to respond to this skill? Is ‘N/A’ or ‘No response required’ sufficient or are you looking for a detailed answer? Please clarify what that may be if so.
This first listed skill was intended as a statement directing suppliers how to respond to the remaining requirements (apart from the Carbon Net Zero requirement). It does not require a specific response and will not be scored
25. For Q6, please clarify the preferred technical stack for frontend, open-source, re-usable components and services. (The response for this question was too long to fit in one response so has been split into two parts)
This is part one of a two part response to this question

It will need to follow the Technology Code of Practice; The Technology Code of Practice - GOV.UK (www.gov.uk). Main principles being ‘Be open and use open source’ and ‘Make use of open standards’

• Use of HTML (HyperText Markup Language) is the code that is used to structure a web page and its content and JavaScript is the programming language of the Web.
• Reusable code is desirable either of our own development or contained within the Gov.uk design system component library.
26. For Q6, please clarify the preferred technical stack for frontend, open-source, re-usable components and services. (The response for this question was too long to fit in one response so has been split into two parts)
This is part two of a two part response.

We will be delivering using the following HSE ‘tools’:
• Azure DevOps to provide developer services for allowing teams to plan work, collaborate on code development, and build and deploy applications
• GitHub as a code repository
• GDS Prototyping kit or Figma for Prototype design
• Mural as Virtual Whiteboard if necessary
• The HSE product base is Microsoft Power Platform
27. We had problems accessing the call. Can you please share the recording of the session and/or notes from the session?
The session was not recorded but we will share details of the Q&A from the session.
28. BSR Bidders Day Q&A:
Services that you want to deliver, do you have a priority order around those
Phasing set out in legislation, April 23 register for High Rise Buildings, October 23 need further HRB components. We will also need some form of case management and we will need to be working in conjunction with other agencies as this is not standalone
29. BSR Bidders Day Q&A:
November for awarding of contract, what is timeline for stage 2 and time to respond
Stage 1 to continue up to 13th July and ITT for stage 2 published on 18th July and bidders have until 2nd September for bids to be returned. Evaluation will occur in September, then month long approvals in October, then standstill takes us to mid-November before we can get started
30. BSR Bidders Day Q&A:
Can you share the plan for joining up the organisation and digital build
Working on the operating model now, fleshing out teams, sizes, job descriptions, ways of working internally and with other external agencies such as FRS', Local Govt, etc. This won’t be finished but we will have a lot of collateral ready for when the Supplier comes on board. This will enable partnership working in the mobilisation period and focus on the right things. Due to the external parties there are many integrations to bring together
31. BSR Bidders Day Q&A:
Can you share the plan for joining up the organisation and digital build
We need the Supplier to be integrated in to the whole process and be part of the team delivery and expect the same from the Supplier
32. BSR Bidders Day Q&A:
What is the aspiration following services being stood up - transition or some run externally in the long run
HSE has bare bones to run these services and are currently building it. These are HSE systems, not just BSR systems, therefore the intention is to create the capability and capacity to support ourselves in HSE
33. BSR Bidders Day Q&A:
Nice to have questions - this is blank on the Stage 1 on the portal
There are no Stage 1 nice to haves, it may look a little odd on the portal but it is intentionally blank
34. BSR Bidders Day Q&A:
The first question on portal does not appear to be question, can you clarify
This is not a question and does not require a response from the Suppliers
35. BSR Bidders Day Q&A:
How does the weighting work on the questions
Each question is scored 1-3 as per DOS5 except the last question which is a pass/fail. The weightings affect the scoring and form the grand total to allow the top 5 scoring bidders to go through to the next stage
36. As the first question (“Responses to the following requirements should demonstrate...”) is an instruction, rather than a question, what response do you expect to be made and will this be scored?
This first listed skill was intended as a statement directing suppliers how to respond to the remaining requirements (apart from the Carbon Net Zero requirement). It does not require a specific response and will not be scored.
37. We note a question about a session that is taking place. Please can you provide details as we have seen no information relating to this.
The Q&A session took place on Monday 6 June at 10.30am. Details were published along with the opportunity.
38. What is the tech stack? (The response to this question was too long to publish in one go and has been split into two parts)
Application Components (Case Management, Document Management, Identity Management) -some strategic technology choices established. There are some components that are gaps – expecting supplier to propose recommendations against those gaps rather than HSE being prescriptive.
Primary technologies already chosen - Microsoft Power Platform/Dynamics 365 for Case and Planning/Scheduling components; use of broader Microsoft 365 (i.e. SharePoint online); Content Manager for Document Management and Qlik for reporting/analytics.
There are a number of gaps, filling them would be driven by requirements analysis, architecture principles alignments, and ultimately approval at TDA – supplier involvement expected.
39. What is the tech stack? (The response to this question was too long to publish in one go and has been split into two parts)
Part 2 of a two part response

From infrastructure/hosting perspective - Azure is our chosen cloud platform.
Further information will be provided at Stage 2 of this process
40. Can you provide a view of which services are required to be live for April 2023 and a high level plan for the commitments made for October 2023 and April 2024?
April 23: HRB Registration Service / possible Contact Service
October 23: Building Assessment Certification / Mandatory Occurrence Reporting / Approval (Build) / Approval (Design) / Assurance for Refurbishments / RBI Registration / RBCA Registration Services
April 24: BCA/BCB Monitoring / BI Monitoring / Register of Specified Information Services
More detailed information will be provided at Stage 2 of this process
41. Can you confirm that you mean Net Zero by 2050, not 2020?
You are correct. The date should read 2050 in line with the stated policy. Please accept our apologies for the confusion.
42. What are you expecting in response to Q1 and will it be scored?
This first listed skill was intended as a statement directing suppliers how to respond to the remaining requirements (apart from the Carbon Net Zero requirement). It does not require a specific response and will not be scored.
43. Would it be possible to provide a link to a recording of the Q&A session delivered on MS teams?
The session was not recorded but we will share details of the Q&A from the session.
44. For Q6, please clarify the preferred technical stack for frontend, open-source, re-usable components and services. (The response to this question is too long to fit into one response so will be answered in two parts)
Part one of a two part response

It will need to follow the Technology Code of Practice; The Technology Code of Practice - GOV.UK (www.gov.uk). Main principles being ‘Be open and use open source’ and ‘Make use of open standards’

• Use of HTML (HyperText Markup Language) is the code that is used to structure a web page and its content and JavaScript is the programming language of the Web.
• Reusable code is desirable either of our own development or contained within the Gov.uk design system component library.
45. For Q6, please clarify the preferred technical stack for frontend, open-source, re-usable components and services. (The response to this question is too long to respond to in one response so will be split into two parts)
Part 2 of a 2 part response

We will be delivering using the following HSE ‘tools’:
• Azure DevOps to provide developer services for allowing teams to plan work, collaborate on code development, and build and deploy applications
• GitHub as a code repository
• GDS Prototyping kit or Figma for Prototype design
• Mural as Virtual Whiteboard if necessary
• The HSE product base is Microsoft Power Platform
46. BSR Bidders Day Q&A:
Near shore / off shore data and development - What is the policy for delivery from the Supplier (The response to this question is too long to fit into one response so has been split into two parts)
Part 1 of a 2 part response.

The operational data associated with the BSR process will need to be on-shore and HSE will ensure this through the location of its instance of Dynamics 365. HSE will provide code repositories, for code to be booked in and out off, and development tools and these will be on-shore. HSE requires all developers will be located within the UK, EU, USA, Canada, Australia and New Zealand when accessing the development environments and code.
47. BSR Bidders Day Q&A:
Near shore / off shore data and development - What is the policy for delivery from the Supplier (The response to this question is too long to fit into one response so has been split into two parts)
Part 2 of a 2 part response

HSE also requires any developer working with live operational data will have national security vetting – Security Cleared. Any developer not working on live data is expected to be cleared to/or the equivalence of BPSS.