Awarded to Program Planning Professionals Ltd (t/a MI-GSO | PCUBED)

Start date: Monday 10 January 2022
Value: £1
Company size: large
University Hospitals Dorset NHS Foundation Trust

Outpatient Digital Transformation Programme Management

9 Incomplete applications

9 SME, 0 large

4 Completed applications

3 SME, 1 large

Important dates

Friday 19 November 2021
Deadline for asking questions
Friday 26 November 2021 at 11:59pm GMT
Closing date for applications
Friday 3 December 2021 at 11:59pm GMT


Specialist role
Programme manager
Off-payroll (IR35) determination
Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work
UHD have been successful in bidding for funds from the Elective Care Recovery – Targeted Investment Fund to support the implementation of digital transformation within outpatient services. We require a skilled and experienced Programme Manager to oversee and lead this work to recognised best practice standards.
Latest start date
Monday 10 January 2022
Expected contract length
around 4 to 6 months is expected
South West England
Organisation the work is for
University Hospitals Dorset NHS Foundation Trust
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
The successful person will be working with the outpatient clinical and managerial leadership and the UHD Informatics teams which comprise of software developers, project managers, desktop and infrastructure engineers and IT trainers.
What the specialist will work on
We are seeking standards based programme management capacity to oversee the fulfilment of the UHD outpatient digital transformation programme. Reporting to the Outpatients Management Team, this capacity will coordinate activities between the multiple projects (below) giving attention to program strategy, benefits baselining and tracking, programme controls and programme implementation within Outpatient services of UHD.

Projects in scope:
referral and advice and guidance pathway management
2-way bookings system to reduce “did not attends” (DNA)
Robotic Process Automation of OP slot use
Improving in-clinic patient flow
Outcome efficiency
Scheduling oversight
Maximising virtual consultations

Further details of each of these can be provided.

Work setup

Address where the work will take place
The headquarters of the University Hospitals Dorset NHS Foundation Trust
is Management offices, Churchfield House, Poole Hospital, BH15 2JB.

The post holder will be working on each of the 3 UHD sites: Poole Hospital, BH15 2JB; Royal Bournemouth Hospital, BH7 7DW and Christchurch Hospital, BH23 2LS
Working arrangements
This role could be fulfilled on a part time or full time basis. At least 3 days a week is expected. A blend on on site and remote working will be expected. We are a very flexible employer and will be happy to support any reasonable adjustments that people require to enable them to be successful.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Be qualified to at least MSP Practitioner level
  • Have a minimum of 5 years in Programme Management Consultancy
  • Be able to evidence of Programme Management for other NHS organisations over 5 years
  • Have current knowledge of Outpatient Digitisation market place and technical solutions and in particular booking systems, Patient Administration and documentation workflow.
Nice-to-have skills and experience
  • Be qualified to MSP Advanced Practitioner level
  • Evidence of delivering Digital Transformation Programmes in the NHS

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Be capable of supporting "whole systems working" across health and social care a
  • Understand the contribution that Informatics can make to improving patient care
Additional assessment methods
  • Reference
  • Interview
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there any incumbent?
2. Please share the day rate.
No day rate has been set at this stage. Please see the scoring section which indicates that the price will form 70% of the scoring. Please indicate your day rate for the role required
3. Please could you provide guidance on rate?
Please see answer to question 2.
4. Can this be a full-time offshore/remote delivery?
Unfortunately not, it will be necessary to engage with people in the real world on a regular basis
5. Will travel expenses to travel between sites be covered by the employer?
6. Please can you confirm the IR35?
The requirements have been established with this point of view on IR35: Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company. That said, we are flexible and open to various methods of achieving our end goals.
7. How many days onsite would be expected per week if full time?
2 or 3 dependent on programme phase. 3 for the first couple of months and then 2 thereafter