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NHS Business Services Authority

RFI: NHSBSA User Research Participants Supplier Pre-Tender Market Engagement Exercise

2 Incomplete applications

2 SME, 0 large

6 Completed applications

5 SME, 1 large

Important dates

Tuesday 3 August 2021
Deadline for asking questions
Tuesday 10 August 2021 at 11:59pm GMT
Closing date for applications
Tuesday 17 August 2021 at 11:59pm GMT


Summary of the work
The purpose of the RFI is to establish NHSBSA requirements prior to going out to market. Suppliers are requested to register at and confirm their registration and intention to participate by email to On receipt of the email suppliers will be given access to the RFI documents.
North East England
Research dates
RFI registry deadline 17/08/2021, responses due by 24/08/2021. Estimated future 24 month Contract
Organisation the work is for
NHS Business Services Authority
Budget range

About the work

Early market engagement

About the research

Description of your participants
To be confirmed after the pre-market engagement exercise
Assisted digital and accessibility requirements
Research plan
The requirement will cover multiple research plans
Research location
To be confirmed after the pre-market engagement exercise
Access restrictions at location
Number of research rounds
The RFI will be in regards to a future Call-Off Contract that will not have a set number of rounds.
Number of participants a round
The size of rounds will vary depending upon the research projects however most will involve 5 participants.
How often research will happen
In line with agile methodologies, research will be required each 2 week sprint. There may be periods of several simultaneous requests, depending on project timelines and periods a potential contract will not be utilised at all. Suppliers must be flexible and able to cater for this.
Evening or weekend research
  • Weekday evenings
  • Weekends

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
For information purposes only. Participating suppliers to register on Atamis.
Nice-to-have skills and experience

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
For information purposes only. Participating suppliers to register on Atamis
Additional assessment methods
Evaluation weighting

Technical competence






Questions asked by suppliers

No questions have been answered yet