National Offender Management Service (NOMS) part of the Ministry of Justice

NOMS DevOps - Software development support for the Strategic Partner Gateway (SPG)

Incomplete applications

Incomplete applications

Completed applications

Completed applications
13 SME, 3 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 18 November 2016
Deadline for asking questions Friday 25 November 2016 at 11:59pm GMT
Closing date for applications Friday 2 December 2016 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Summary of the work An exciting opportunity for talented, tenacious individuals looking to join our team and take lead in creating world-class services in the Prison and Probation environment. Working in an agile environment to deliver high-quality, user-centred products that positively impact the lives of offenders, prison staff and society as a whole.
Latest start date 18/01/2016
Expected contract length Initally 6 months renewed quarterly upto a potential maximum of 24 months
Location Yorkshire and the Humber
Organisation the work is for National Offender Management Service (NOMS) part of the Ministry of Justice
Budget range

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done NOMS Digital Studio has established a DevOps team that are responsible for continuous development and deployment of applications in an agile manner. The DevOps team has just been established and we require a team of 2-3 developers to provide development support for the SPG used by an existing application with the objective of bringing the software development inhouse. There may be a need in the future to change the size and skills of the team as required.
Problem to be solved The Strategic Partner Gateway (SPG) is a secure messaging service to support data exchange between the Authority ICT Applications and Community Rehabilitation Companies (CRCs) with their offender management systems. Development to date has been provided by third parties and is now transferring to an in-house DevOps team.
Who the users are and what they need to do The SPG was developed to be used by the Community Rehabilitation Companies (CRCs) with their offender management systems to exchange data with NOMS. National Delius and CRC Offender Management Systems will make use of the SPG.
Early market engagement
Any work that’s already been done The SPG has already been developed and deployed into live service. Several updates have also taken place.
Existing team DevOps within Digital Studio is an evolving team comprising of permanent civil servents and 3rd party suppliers
Current phase Live

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Scotland Street, Sheffield
Working arrangements You will be working on-site in Sheffield at the Digital Studio for face to face engagement with the rest of the team, with some travel to London. There is a £5000 limit on travel expenses, where expenses will only be covered for meetings outside of Sheffield. Travel between Sheffield and the supplier’s location will not be covered.
Security clearance All roles require Basic (Disclosure Scotland) at contract start. Later stages of the project Candidates will need to also gain SC clearance. This does not need to be in place at the beginning of the contract, Candidate/Supplier's shall be responsible to gain SC before progressing to work on live data.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions For any work performed at a location different to that of the Base location (base location is Sheffield), all reasonable travel and expenses costs shall be met in accordance with the rates set out in the MoJ travel and subsistence policy. All expenses will require prior approval from NOMS before being reimbursed

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Experience working in a Linux environment using CentOS and GlusterFS
  • SQL database experience, specifically with PostgreSQL
  • Experience in Java development
  • Experience with Apache ServiceMix and the following: Karaf, Apache CXF, Camel, Jetty (On the SOAP servers), ActiveMQ (On the messaging servers)
  • Knowledge and experience of working with Elasticsearch, Logstash and Kibana
  • Knowledge and experience of application monitoring and using appropriate tools, including and Zabbix
  • Experience is using automation tools such as Ansible
  • Experience is using code repositories such as GitHub
  • Experience in test driven development
  • Experience working in an agile environment
  • Need to be able to work extended hours, including weekends when required to support software releases and major incidents
  • Ability to communicate technical concepts to a non-technical audience
  • To aide sifting suppliers are requested to complete skills & experience template. To request a template email: Completed templates must be submitted no later than 11.59 pm on 02/12/2016.
Nice-to-have skills and experience
  • Experience and ability to scale up and down resources when required.
  • Experience in supporting and delivering multiple projects/ programmes at any one time.

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Explain your approach and how you plan to retain key resources for the duration of the contract.
  • Describe how you intend to maintain quality and speed of delivery, the measures, the evaluation criteria, and the team performance ensuring continuous improvement
  • Propose your approach for ensuring knowledge transfer to NOMS Civil Servants and team, during term of engagement.
  • Provide a copy of the proposed team structure; including CVs for two java developers (up to 3 CVs in total). Also confirm start dates for both positions.
  • Explain the Value Proposition; value for Money, how the proposal will optimise costs, and generate savings. Demonstrate any discounts.
  • Provide relevant case studies for the proposed team, identifying the individuals to each case study. Provide contact details of the case study reference.
  • Describe how you will commit to meeting NOMS requirements to scale up and down resources when required
Cultural fit criteria
  • Demonstrate how candidates will integrate with the NOMS team.
  • Demonstrate ability to respect each other in our different opinions and are constructive in feedback
  • Demonstrate ability to work collaboratively no heroes, team achievements
  • Demonstrate ability to handle conflict: we surface tensions and conflict early, and address them promptly
  • Demonstrate ability to work as empowered team member, to deliver the best products: those who are doing the work should and do have the greatest understanding of the work
  • Demonstrate ability to adapt regularly to continuously improve
  • Demonstrate value as a team member and measure progress by what value you deliver
Payment approach Time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Q001. If we have a team available who meet your essential criteria located in London, would you consider a remote working while a transition arrangement is put in-place to have a similar team made available in Sheffield? If so, what duration would be acceptable for the transition period? A001. The team is expected to work from Sheffield. We would consider a London based team for an initial 1 to 2 months (to be agreed by the parties). After the initial period the supplier is expected to be based in Sheffield.