Awarded to Anmut Consulting

Start date: Monday 23 November 2020
Value: £1,682,129
Company size: SME
Highways England Company Limited

Data Condition, Assurance and Remediation

14 Incomplete applications

9 SME, 5 large

15 Completed applications

10 SME, 5 large

Important dates

Published
Friday 25 September 2020
Deadline for asking questions
Friday 2 October 2020 at 11:59pm GMT
Closing date for applications
Friday 9 October 2020 at 11:59pm GMT

Overview

Summary of the work
To continue to build, and iterate, tools and products to measure whether our data is fit for purpose then embedding within Highways England and our supply chain. These tools will provide assurance that our data is performing, understand the reasons why data is not performing and the cost of remediations.
Latest start date
Tuesday 1 December 2020
Expected contract length
4 Months
Location
Yorkshire and the Humber
Organisation the work is for
Highways England Company Limited
Budget range
Maximum spend £1,795,000

About the work

Why the work is being done
Information and technology play a vital role in making the right decisions to deliver our business plan and the objectives of the second Road Investment Strategy (https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/872252/road-investment-strategy-2-2020-2025.pdf). To make good decisions we need our technology to work, but ultimately, it’s the data our technology stores and processes that is used to support our decision makers. Decisions made with poor data lead to poor outcomes. This investment seeks to understand the data we need to underpin business decisions and how fit for purpose it is. If data is not fit for purpose, how much will remediations cost so that it can support data driven decision making.
Problem to be solved
We have designed and built our information management system and a proof of concept methodology for measuring the condition of our data. We now need to iterate our products, make them more accessible and embed them in our business and supply chain. We must make sure the controls we have put in place are working and achieving the outcomes we want them to.

Ultimately, we want to understand the performance of our data, and where it is not supporting good decision making. Where data is not performing, we need to understand the reasons why and what it will take to remediate our data. We need to understand what the return on making investments in data will be and how these investments will provide value for both Highways England and UK plc.

This will move Highways England from a position where we are finding and fixing data issues to predicting and preventing data degradation and failure.
Who the users are and what they need to do
Highways England staff and supply chain.

As a business user I need access to data which supports business decision making so that Highways England can deliver the aims of the second Road Investment Strategy.

As the Chief Data Officer team, we need to understand why the data that colleagues are using does not support their use cases and where improvements should be made.
Early market engagement
Any work that’s already been done
Over the last two years Highways England has been investing in building its data capabilities. We have delivered our information vision, strategy and roadmap. We have undertaken an initial, baseline, valuation of all our datasets to understand the value they create for our customers. We have built a proof of concept data condition assessment tool which will need to be iterated. We have also developed and published our information management system, which provide the rules by which we expect everyone to manage our data.
Existing team
We have a core team of eight Highways England staff which will be the main team the supplier will work with; however, this piece of work is part of a wider delivery plan within the IT Chief Data Office, and as such other suppliers and teams within the Chief Data Office will need to be engaged.
Current phase
Discovery

Work setup

Address where the work will take place
Leeds
Working arrangements
Our business is located across the whole of England and so are our teams and suppliers. We would expect our supplier to work flexibly and be mobile when required, but also support remote working and the utilisation of collaboration tools
Security clearance
We expect all our suppliers to have BPSS as a minimum

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Ability to implement our information management system, assurance and condition assessment tools in a sufficiently meaningful and accessible way to our staff and our supply chain
  • Ability to solve complex problems in creative, out of the box, ways
  • Ability to use and develop existing tools we have in place and deliver them into the business to deliver value at pace
  • Apply (a) data condition assessment to key data sets and (b) apply cost estimation, to deliver costed data remediation plans to improve the fitness for purpose of our data
  • Communicate in a language that can describe the relationship between our efficiency challenge and data dependency and can describe the value and return on investment delivered by data investment
  • Communicate in a language that can describe the economic value to 'UK plc' investment in our data can unlock making this meaningful to the business
  • Ability to undertake prioritised data and information assurance and communicate what that means in terms of risk and value degradation
  • Development of automated data quality profiling using Azure PaaS tools (e.g. Data Lake, Databricks, Data Factory, Data Warehouse, or similar)
  • Recent experience working with public sector clients on data related projects
  • Creation and management of SharePoint sites to document and communicate data policies within a complex enterprise
Nice-to-have skills and experience
  • Data management in Microsoft Azure
  • Master data management
  • Data profiling
  • Specification of APIs

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • Proposed approach
  • Technical solution
  • Team structure
  • Value for money
Cultural fit criteria
  • Evidence the ability to work in a co-creative way, developing “outside the box” solutions in an agile and iterative way, responding to challenges as they arise
  • Required Evidence the ability to work in a multi-supplier, matrix managed environment effectively
  • Describe your approach to managing conflict, or problems, that arise during a project
  • Describe how you will undertake user engagement across the buyer’s organisation
Payment approach
Capped time and materials
Additional assessment methods
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

2. Please can you provide details of the existing tooling already in place that is relevant to the opportunity.
A proof of concept tool was created to capture the use cases of a particular data set. We also have a proof of concept survey based tool to help capture the specific data requirements which underpin the use cases. Neither tool has been put into production or widespread use in the Company. Part of this opportunity will be to either develop something similar or build on the existing tools which can then be deployed across Highways England.
3. Can you please advise which supplier(s) supported HE in the Proof of Concept that this work will follow on and whether the supplier(s) will be able to bid for this DOS opportunity?
Anmut Consulting. Yes, they are on the framework and eligible to bid.
4. Can we asked which supplier(s) worked with you on the Discovery Phase of this project.
Anmut Consulting.
5. Did you use a partner/supplier to build the proof of concept data condition assessment tool?
Yes, Anmut Consulting.
6. Are you able to share any details of the proof of concept data condition assessment tool that has been developed and is to be iterated?
A proof of concept tool was created to capture the use cases of a particular data set. We also have a proof of concept survey based tool to help capture the specific data requirements which underpin the use cases. Neither tool has been put into production or widespread use in the Company. Part of this opportunity will be to either develop something similar or build on the existing tools which can then be deployed across Highways England.
7. Can you please confirm if budget of £1,795,000 is for 4 months?
Yes.
8. We notice that a baseline evaluation of all your datasets has been carried out. Are these all data sets provided for from within the organisation or outside (Highways England); if outside, how many data providers are engaged and what technologies are being used?
The baseline was for internal, Highways England, data sets.
9. How many resources do you envisage to engage for this phase?
As many as are required for successful delivery.
10. Is there an incumbent resource/team engaged on this phase who is perhaps responsible for the work that has already been done?
We worked with Anmut Consulting.
11. The budget range for this opportunity is stated to be a Maximum spend of £1,795,000, which seems rather generous for 4 months of work. Could you please provide a little more context to this.
This is a maximum budget not a target. There is scope for the supplier to deliver the requirement in the most effective and efficient way.
12. Please can you provide more details on the information management system which you have created e.g. toolset and platform.
"The Information Management System (IMS) is a system of documentation setting out the specifications and requirements for how data should be managed across Highways England and our supply chain. These are hosted in a Sharepoint library.
13. In your Proof of Concept data condition assessment tool, are you using bespoke built software or standard industry profiling and data quality tools?
Currently these are based on Office 365. We are capturing requirements rather than profiling the data. Our preference is standard off the shelf tools.
14. Can you provide guidance on how the final outcome will be awarded. Will the short listing scores be carried forward or will the assessment of the 5 short listed suppliers be based on the final stage assessment?
All short listing scores will be carried forward and included in the final evaluation.
15. Can you provide guidance on how the short list for the tender will be created? Will Nice to Have Questions be used in the overall score or only to reduce the supplier short list where multiple suppliers have the score against the Essential Questions?
All scores will be used for the overall score and given even weighting. The Essential Skills and Experience questions will lead to a supplier being disqualified if they cannot provide sufficient evidence. This will not be the case for Nice to Have questions.
16. Is it possible to share more detail on your proof of concept data condition assessment tool and the rules that have been defined for you IMS? Having invested time and effort in this space we assume that the POC would form the baseline for future iterations but we would like to understand if the platform has been already defined.
A proof of concept tool was created to capture the use cases of a particular data set. A proof of concept survey based tool was created to help capture the specific data requirements which underpin the use cases. Neither has been put into production. Part of this opportunity will be to either develop something similar or build on the existing tools which can then be deployed across Highways England.

The IMS is a system of documentation setting out the specifications and requirements for how data should be managed across Highways England and our supply chain. These are hosted in Sharepoint.
17. Have any third party / external consultancies/partners been involved in the works completed to date?
We have worked with Anmut Consulting.
18. Can you share the architecture (existing and planned) of the Information Management System?
The Information Management System (IMS) is a system of documentation setting out the specifications and requirements for how data should be managed across Highways England and our supply chain. These are hosted in a Sharepoint library.
19. Can you summarize the data sources and current data stored and in use?
The main are operational data sets such as on our phyical asset types, operational technology, traffic speed and flow, weather, the geography and geometry of our network.
20. There is mention of a need to build out SharePoint sites to document and communicate data policies. Could you please confirm if Highways England have a preexisting on-premise SharePoint environment or are uses of Office 365?
Yes, Highways England uses Office 365 and already has existing Sharepoint sites.
21. From our background research, we believe Highways England are pursuing a multi-cloud strategy, but this tender only refers to Azure. Could you please confirm Highways England strategy in this regard?
The Chief Data Office is using Highways England's cloud tenancy in Azure.
22. Can you provide further information on the users of the Products? It would be helpful to understand a little more about the portfolio of products and consumers. This will help us focus our responses/examples to ensure they are relevant to Highways England.
Firstly, the Chief Data Office team, to provide assurance that the condition of data is fit for purpose at an enterprise level.

Secondly, for internal colleagues and our supply chain to have confidence that the data they require for business decision making is fit for purpose.
23. Should we restrict our responses to one example per criterion? Or can we list multiple examples per criterion if they fall within the world limit?
You can list multiple examples as long as the information given provides reassurance that you can fulfil the requirement.
24. Has an existing or potential supplier helped you to shape the scope of this procurement exercise?
No.
25. Are you currently working on preceding phases with an incumbent supplier?
No. The preceding phases are now complete.
26. Are you expecting a fairly even 'run-rate' of £450k per month from December through March?
The supplier will need to define the programme plan. Therefore the 'run-rate' can vary.
27. Given this is a part of wider delivery plan, are other suppliers already onboard and has any study been conducted for what other areas might require additional support with respect to Data condition, assurance and remediation that is beyond this specific opportunity?
The Chief Data Office also includes a Data Architecture and a Data Science team. Both these teams work with their own delivery partner. The successful supplier will be expected to liaise with both the Data Architecture and Data Science teams. Any future, or further areas for data condition and assurance can be scoped as part of this opportunity.
28. Is there an incumbent or supplier who supported in the development of the Proof of Concept?
We worked with Anmut Consulting.
29. There is mention of a number of Azure based PaaS tools, could you confirm if Highways England already have a suitable Landing Zone to host Azure workloads?
Yes, Highways England are already working in Azure and have a working environment set up.
30. What are these tools: "Ability to implement our information management system, assurance and condition assessment tools"
A proof of concept tool was created to capture the use cases of a particular data set. A proof of concept survey based tool was created to help capture the specific data requirements which underpin the use cases. Neither has been put into production. Part of this opportunity will be to either develop something similar or build on the existing tools which can then be deployed across Highways England.

The IMS is a system of documentation setting out the specifications and requirements for how data should be managed across Highways England and our supply chain. These are hosted in Sharepoint.
31. Master data management – do you require any particular technical MDM skills / experience?
This is a Nice to Have requirement. Provide any details that you think may be relevant.
32. You refer to "our information management system, assurance and condition assessment tools" and "existing tools". Can you please explain what these are in more detail, outlining programming languages, SaaS/bespoke software, integrations/microservices and cloud/on-premises environments?
A proof of concept tool was created to capture the use cases of a particular data set. A proof of concept survey based tool was created to help capture the specific data requirements which underpin the use cases. Neither has been put into production. Part of this opportunity will be to either develop something similar or build on the existing tools which can then be deployed across Highways England.

The IMS is a system of documentation setting out the specifications and requirements for how data should be managed across Highways England and our supply chain. These are hosted in Sharepoint.
33. Is the tool to be used centrally or is it to be in the hands of business users?
Firstly, the Chief Data Office team, to provide assurance that the condition of data is fit for purpose at an enterprise level.

Secondly, for internal colleagues and our supply chain to have confidence that the data they require for business decision making is fit for purpose.
34. Who from your team will be scoring applications for this opportunity and what positions do they hold?
The Lead Data and Information Governance Officers and the Head of Data Architecture.
35. Who’s the incumbent(s) working with Highway England's Data Office and how long they have been the incumbent?
We worked with Anmut Consulting.
36. Can detail your understanding of "automated data quality profiling"?
This is a Nice to Have requirement. Provide any details that you think may be relevant.
37. Can you provide examples of "automated data quality profiling"?
This is a Nice to Have requirement. Provide any details that you think may be relevant.
38. Can you provide typical Data Outputs for "automated data quality profiling"
This is a Nice to Have requirement. Provide any details that you think may be relevant.
39. Please provide an indication of interactions or use case of the APIs?
The supplier will work with the Data Architecture team to define the scope of any APIs which will provide value. Use cases will be defined through business engagement.
40. What are the likely data sources (types of data and platforms in use) for which data platform?
Our main data platform is built in Azure. The main data sources are operational data sets such as physical asset data and traffic flow and speed.