Awarded to KPMG LLP

Start date: Wednesday 25 March 2020
Value: £209,220
Company size: large
Department for Transport – Office for Low Emission Vehicles (OLEV)

Open Public Chargepoint Data (OPCD) – Policy Alpha

8 Incomplete applications

7 SME, 1 large

25 Completed applications

12 SME, 13 large

Important dates

Monday 20 January 2020
Deadline for asking questions
Monday 27 January 2020 at 11:59pm GMT
Closing date for applications
Monday 3 February 2020 at 11:59pm GMT


Summary of the work
The winning supplier will be required to:

• Undertake user research to identify current/future needs for users of public chargepoint data;
• Detailed appraisal of policy & digital options to make chargepoint data openly available; and
• Present a policy prototype to inform future recommendations and next steps.
Latest start date
Monday 2 March 2020
Expected contract length
12 weeks
Organisation the work is for
Department for Transport – Office for Low Emission Vehicles (OLEV)
Budget range
£200,000 to £250,000. Capped at £250,000 excluding VAT

About the work

Why the work is being done
OLEV’s policy objective is to facilitate decarbonisation of the road transport system by increasing electric vehicle uptake. OLEV aim to do this by improving the EV driver’s charging experience through making public chargepoint data openly available. This will allow software developers to develop the tools needed to help drivers easily locate and access public chargepoints. It will also provide data the UK government, and other public authorities, require to inform further market intervention/investment.

This work contributes to the ambitions set out in the Road to Zero Strategy and the UK Industrial Strategy.
Problem to be solved
Evidence suggests the National Chargepint Registry (NCR) is no longer fulfilling its purpose of providing accurate public chargepoint data. A Discovery report, as yet unpublished, completed in Summer 2018 provided recommendations for future work on the NCR.

OLEV requires the undertaking of a policy alpha to rigorously test policy and digital options to make static and dynamic chargepoint data openly available with a view to remove barriers to the uptake and use of EV’s.

If you would like further information about the chargepoint data to be considered as part of the policy alpha please contact
Who the users are and what they need to do
• Data providers (usually chargepoint hosts or network operators) who need to be able to provide chargepoint data;
• Data users (individuals/businesses) who need to be able to access comprehensive and accurate chargepoint data in a standard format; and
• Government and other public authorities who need to access data to inform future intervention in the EV infrastructure market.
Early market engagement
A discovery phase was completed in July 2018 to understand the value of the NCR, the current and future needs of users and how best these needs can be met.

As part of the user research for the discovery, over 25 organisations were interviewed including data providers, data users, EV drivers, data experts and other interested parties. key findings from this research are:
• The NCR provides incomplete, inaccurate data which users are required to clean and filter which is expensive;
• Usability for both data providers and users is poor; and
• NCR should be providing data and not interfaces.

In preparation for alpha phase, a co-design workshop was held with the stakeholders identified above, to explore ideas to encourage openness, collaboration, innovation and identify potential solutions for making chargepoint data openly available including:
• A centralised service that government maintains and operates; and
• A decentralised model where open standard compliant APIs are hosted by individual operators.

OLEV has shared its vision for open chargepoint data with industry. In Summer 2019, government announced that it was working to make chargepoint data freely available.

Please email if you would like a copy of the final discovery phase report.
Any work that’s already been done
There is primary and secondary legislation on the provision of user information on chargepoint infrastructure:

• Automated and Electric Vehicles Act (AEVA) providing government with the powers to mandate how, where and to whom chargepoint data should be made available.
• The Alternative Fuel Infrastructure Regulations requiring chargepoints operators to make geographic location data accessible to the public on an open and non-discriminatory basis.
Existing team
The supplier will be working with the OLEV colleagues at Department for Transport in London. The team will be:
• Aaron Berry - SRO - Deputy Head of OLEV;
• Claire Jones - Service Owner – Head of infrastructure Team, OLEV
• Ross Jones – Product Manager – Infrastructure senior policy adviser
Current phase
Not started

Work setup

Address where the work will take place
The majority of the work should be conducted at the supplier’s own site; however, the team should also have the ability to travel to other locations and agencies as required to meet users. Expenses will be paid in accordance with DfT rates.

We would expect the Supplier to work at our offices when agreed and required. Exact days will be discussed and agreed as part of the statement for work decided with the supplier, once the contract has been appointed.

Address: Department for Transport, Great Minster House, Horseferry Road, SW1P 4DR
Working arrangements
We expect full-time engagement from delivery teams to deliver the required outcomes.

We would like the policy Alpha completed within approximately 12 weeks which may include:
- Mobilisation/Validation of previous work
- Additional user research
- Testing of options consisting of sprints to demonstrate, iterate and present a prototype solution. This should deliver a well-evidenced proposal for implementation.

Exact milestones will be determined with the supplier, post appointment.

We require weekly updates detailing achievements of milestones and issues that may impact timescales/cost
Security clearance
All contractors’ personnel must currently hold Authority security clearance level BPSS at minimum and be available to begin immediately following award. Evidence of clearance will be requested at written proposal stage.

Personal data collected during Alpha will constitute an information asset. Suppliers will be required to appropriately protect this asset

Additional information

Additional terms and conditions
CVs will be requested from shortlisted suppliers.

Suppliers may be required to complete a security questionnaire prior to award.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • • Demonstrable understanding of Agile project delivery, as specified in the GDS service manual.
  • • Demonstrable experience of identifying the needs of diverse users through both larger group sessions and one-to-one interviews.
  • • Demonstrable experience of testing risky assumptions internally and with citizens, with a clear identification of what this might include.
  • • Provide evidence of proven track record of delivering projects at speed with clearly identified deliverables and ability to meet 12-week Alpha timetable.
  • • Demonstrable evidence of excellent planning, coordination, communication and project management skills.
  • • Demonstrable evidence of knowledge of the policy development process.
  • • Demonstrable experience of working directly with policy professionals.
Nice-to-have skills and experience
  • • Demonstrable evidence of transport sector experience in particular, knowledge of the electric vehicle industry including charging infrastructure challenges and strategies.
  • • Demonstrable experience working with Central Government and/or with Local Authorities.
  • • Demonstrable understanding of the policy and approach the government and the data community are taking with data and open data and of the benefits this provides.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Proposed methodology & approach to taking forward Alpha phases including the main stages, activities proposed at each stage; how the findings from the previous Discovery phase will be adopted (20%)
  • Demonstrate how the requirements of users ie chargepoint operators, software developers, Central Government and other public authorities (e.g. Local Authorities Transport for London) will be integrated into the project (20%)
  • Demonstrable experience of how you have identified risks and dependencies and offered approaches to manage them (10%)
  • Proposed team structure, including details of resource, positions and responsibilities throughout Alpha and their CVs (10%).
  • Ability to meet the 12-week timeframe for delivery of the alpha (10%)
Cultural fit criteria
  • Demonstrable evidence of experience of transparent and collaborative decision making (2.5%)
  • Demonstrable evidence of strategic thinking striving to deliver the best possible solution/concept possible (2.5%)
Payment approach
Capped time and materials
Additional assessment methods
  • Case study
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Could you confirm that, by “capped time and materials”, you are just referring to your having an overall budget cap and not that you are expecting the successful supplier to take on commercial risk?
The definition of capped time and materials should be well known to suppliers and is well advertised on the guides (
2. Can DFT please confirm whether the supplier who assisted with the discovery phase will be considered and are bidding for this opportunity
We have no visibility of who is applying at stage 1 until bidder responses are received. That said all bidders will be evaluated on the published advert evaluation critieria as set out within the DOS Framework Guidance.
3. Regarding the Discovery and pre-Alpha workshops, were these completed internally by DFT staff or externally by a 3rd party supplier?
The Discovery and pre-Alpha workshops, were completed by Unboxed Ltd.
4. In ‘Summary of Work’ section the expectation is to “Undertake user research to identify current/future needs for users of public chargepoint data
We would expect the supplier to do this and the sample would be required to be representative of users although this is to be discussed with OLEV advisors in due course
5. • Are you considering just currently collected data, or any additional data that may be collected in the future?
• From a policy perspective, what is the required Alpha outputs, and what is the expected policy mechanism (future secondary legislation? Regulations? Strategy Report? Etc.)
• Is the intention to replace the National Chargepoint Registry (NCR), amend it, or To Be Confirmed?
The scope of the data to be covered by the policy alpha will be shared at the next stage of procurement. The intention of the policy alpha is to explore a range of policy solutions which includes those which may require regulation
6. Will all the identified OLEV team members be full-time, advisors, or have some other role on the project?
OLEV team members will be available in an advisory and directive capacity
7. Was there a reason why app providers (like CityMapper, Google Maps, etc.) were not considered as users?
We welcome approaches that will consider a broad range of users and we are not ruling out anyone to begin with
8. Will guidelines for CVs (length, etc.) be provided?
You should follow the Digital Outcomes and Specialist supplier guidance as set out on the Digital Marketplace.

If you are invited to Stage 2 we would expect you to provide C V’s of individuals you have identified as your team to deliver the requirement. There is a strict word count of 500 words.
9. Please advise whether this tender includes provision of policy recommendations to inform secondary legislation under the Automated and Electric Vehicles Act (AEVA)?
The aim with the policy alpha is to explore a range of policy solutions which includes those which may require regulations'
10. Please advise if the digital alpha should be built on, and incorporate current functionality in the NCR?
We can't foresee the requirements for the digital alpha, which will be considered after the policy alpha has concluded.
11. Who carried out the Discovery phase please?
The Discovery and pre-Alpha workshops, were completed by Unboxed Ltd.
12. In a decentralised model where open standard compliant APIs are hosted by individual operators, is it the Department's intention that an aggregation platform be developed for the Alpha?
We are looking to develop a range of options.