Department for Digital, Culture, Media & Sport
End User Compute Engineer
6 Incomplete applications
4 SME, 2 large
13 Completed applications
11 SME, 2 large
Important dates
- Published
- Thursday 30 July 2020
- Deadline for asking questions
- Monday 3 August 2020 at 11:59pm GMT
- Closing date for applications
- Thursday 6 August 2020 at 11:59pm GMT
Overview
- Specialist role
- Data engineer
- Summary of the work
- The Department for Digital, Culture, Media & Sport is looking for an experienced EUC engineer to help support the department deliver its ambitious IT Transformation programme in 2020. The programme broadly looks to renew exsisting infrastructure, devices and services, across a user base of c.2000.
- Latest start date
- Friday 10 July 2020
- Expected contract length
- initial 6 months
- Location
- London
- Organisation the work is for
- Department for Digital, Culture, Media & Sport
- Maximum day rate
- @£350 subject to experience
About the work
- Early market engagement
- n/a
- Who the specialist will work with
- Role reports to the project delivery manager, and will work across the IT team, working closely with other Workstream/ Delivery leads.
- What the specialist will work on
-
Build/Prep all devices to be rolled out
Deployment of laptops and Mobile phones to end users
Early life support / Basic end user training/orientation
Generally support all migration activities
Work setup
- Address where the work will take place
- 100 Parliament Street
- Working arrangements
- Work will be customer interacting and will require a presence onsite 5 days a week, this may vary based on actual activity and where face to face interaction is required
- Security clearance
- Must hold a valid SC clearance
Additional information
- Additional terms and conditions
- standard contract T&Cs
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
- Essential skills and experience
-
- Workspace One (UEM) experience
- Windows 10 Build, deploy & support
- Mac OS Build & deploy & support
- Must hold Valid SC clearance
- Understanding of Support models and workflows
- Service NOW experience
- Nice-to-have skills and experience
-
- Experience of Working With NCSC EUC guidelines
- Service transistion experience
How suppliers will be evaluated
All suppliers will be asked to provide a work history.
- How many specialists to evaluate
- 3
- Cultural fit criteria
-
- Work as a team with our organisation and other suppliers
- Be transparent and collaborative when making decisions
- Have a no-blame culture and encourage people to learn from their mistakes
- Take responsibility for their work
- Share knowledge and experience with other team members
- Challenge the status quo
- Be comfortable standing up for their discipline
- Can work with clients with low technical expertise
- Understanding of the Role of DCMS as an organisation
- Additional assessment methods
- Reference
- Evaluation weighting
-
Technical competence
60%Cultural fit
10%Price
30%
Questions asked by suppliers
- 1. Is there an incumbent?
- This is a new role and requirement. There is currently no incumbent
- 2. Latest start date is July? is it meant to be september?
- apologies this should read 24/08/2020