Awarded to Concept Information Technology Limited

Start date: Monday 16 December 2019
Value: £41,666
Company size: SME
Maritime & Coastguard Agency

MCA Bluelight Project Technical Resource

6 Incomplete applications

6 SME, 0 large

4 Completed applications

4 SME, 0 large

Important dates

Tuesday 26 November 2019
Deadline for asking questions
Thursday 28 November 2019 at 11:59pm GMT
Closing date for applications
Tuesday 3 December 2019 at 11:59pm GMT


Specialist role
Data engineer
Summary of the work
Resource to undertake specialist projects, primarily the delivery of new AIS Base Stations around the UK coastline. Other project related tasks will include configuration, change requests, system testing, problem analysis, performance and availability management and system recovery for a range of mission critical infrastructure and systems.
Latest start date
Monday 9 December 2019
Expected contract length
Approximately 4 months - (09/12/2019 - 31/03/2020)
South East England
Organisation the work is for
Maritime & Coastguard Agency
Maximum day rate
maximum day rate must not exceed £534.19 ex VAT

About the work

Early market engagement
Who the specialist will work with
Working with Blue light technical team at the National Maritime Operation Centre
What the specialist will work on
Configure the AIS base stations and arrange deployment to multiple hilltop radio sites by March 31st 2020.

Assist in-house team in the SCCM deployment for the Windows 10 major update to 146 Coastguard workstations by February 28th 2020.

Install and update latest critical security updates to 146 Coastguard workstations by 30th November 2019.

Decommission 150 legacy coastguard workstations, this should safe disposal and removal of hardware from the asset register by December 31st 2019.

Reduce the blue light application open calls by 25 by March 31st 2020.

Work setup

Address where the work will take place
National Maritime Operations Centre
Unit 12 Kites Croft Business Park
PO14 4LW

Travel may be required to coastal remote radio sites anywhere in the UK
Working arrangements
9am-5pm Monday - Friday onsite
To enable access to mission critical systems located at the National Maritime Operations Centre - Remote access is not available

There may be a requirement to work the occasional weekend during installation and testing to fit in with search and rescue requirements.
Security clearance
Must have current SC clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Must have experience of routing and processing of Automatic Identification Systems (AIS) messages.
  • Must have current active SC Clearance or could achieve this quickly.
  • Flexibility to travel to any one of our national locations if required.
  • Active Directory and Windows Server administration using 2008, 2012 and 2016 server operating systems, including DNS, DHCP and Group Policy.
  • Knowledge of LAN/WAN configuration and protocols including IP Subnetting, vlans, Spanning Tree, GRE, IKE/IPSEC, VoIP and multicast
  • Ability to exchange information with peers, stakeholders and service providers to explain complex issues in day to day language for non-technical staff.
  • Ability to analyse service requests, incidents and problems, explore options and suggest courses of action.
  • Ability to diagnose incidents and problems passed to us by 3rd Party Triage Team, recording and managing these events within the Incident Management System
  • Administration and support of Windows 7 and Windows10 desktops. First and Second-line hardware fault diagnosis (cabling, switches, routers and firewalls – predominantly Cisco based, but some Juniper included).
  • Knowledge of enterprise management tools such as Cisco Security Manager, Cisco Wireless LAN Controller, Cisco Prime Infrastructure and VMWare vSphere and SCCM packaging.
Nice-to-have skills and experience
  • Experience of working and providing technical support in an Emergency Services or Critical Infrastructure Environment.
  • Windows server administration using VMWare / vSphere. Knowledge of ITIL processes to at least version 3.
  • Knowledge of PKI infrastructure within a Windows environment.

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Be a team player
  • Be able to work on own initiative
  • Be an effective communicator
Additional assessment methods
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Hello,
A supplier has asked a question about ‘MCA Bluelight Project Technical Resource’.
They asked:
Is there an incumbent?
This is a new project and therefore there is no incumbent
2. Hello,
A supplier has asked a question about ‘MCA Bluelight Project Technical Resource’.
They asked:
Is there a current incumbent?
This a new project therefore there is no incumbent
3. How frequent will travel be from Fareham? in days per week
Attendance at Fareham will be required Monday to Friday unless otherwise required for installation and testing of AIS base stations or to support the deployment of the Windows 10 update.
4. Can you confirm the role is outside IR35?
The role is related to specific projects work.
5. Are T&S paid for by Maritime and Coastguard agency?
No the Maritime and Coastguard agency do not pay T&S costs for this resource any travel and subsistence costs incurred must come from the advertised day rate.
6. With regards to "any travel that may be required to coastal remote radio sites anywhere in the UK", will T&S be paid for this?
We will chaperone any visits to remote sites and therefore should be able to provide transport. In the unlikely event that solo visits are required we will reimburse travel and accommodation at the standard civil service rates.
7. When are you planning on conducting interviews for this role?
5th and/or 6th of December 2019
8. When are you planning on conducting interviews for this role?
5th and/or 6th of December 2019
9. How often will travel to other sites be required? If specialist is expected to pay for T&S from day rate they need to know how much travel is involved – where to and how often.
We don’t anticipate much travel, initial site visit will be accompanied by technician project manager.
10. Is the day rate inclusive or exclusive of agency fees?
11. What are the subsistence rates?
Applicable to Remote Radio Site Visits Only

Hotel/B&B - £90 (maximum) - receipts required
Any additional expenditure above this will not be reimbursed
Train tickets - Reimbursed on actual cost - receipts required
Flights/Ferry/Coach - not applicable