Restoration & Renewal Programme (UK Parliament)

MS Dynamics 365 Technical Architect

17 Incomplete applications

15 SME, 2 large

33 Completed applications

30 SME, 3 large

Important dates

Thursday 21 November 2019
Deadline for asking questions
Monday 25 November 2019 at 11:59pm GMT
Closing date for applications
Thursday 28 November 2019 at 11:59pm GMT


Specialist role
Technical Architect
Summary of the work
This person will guide and support the architectural development of the CRM Engagement Service for the R&R Programme
Latest start date
Friday 31 January 2020
Expected contract length
6 months
Organisation the work is for
Restoration & Renewal Programme (UK Parliament)
Maximum day rate
£825 per day

About the work

Early market engagement
Who the specialist will work with
R&R Data & Digital Team members, Parliamentary Services and third party services involved in the programme.
What the specialist will work on
Assisting R&R to maximise the returns and development of their Dynamics 365 CRM (Early Engagement) Service.
Working directly with R&R's clients and third parties (CAS, suppliers, etc.) to understand the business strategy, programme requirements & processes.
Execute the programme strategy in the context of Microsoft Dynamics CRM/CRM & related applications and technologies.
Share CRM Technical Design knowledge with the project team.
Develop the R&R Digital Dynamics CRM architectural approach to improve or replace existing processes and procedures.

Work setup

Address where the work will take place
7 Millbank & the Parliamentary Estate
Working arrangements
Typically, onsite 5 days a week; some remote working is possible when appropriate.
Security clearance
The specialist will have to undergo Parliamentary security clearance; other clearances do not expedite this. The only exception is if the specialist already has a Parliamentary pass.

Additional information

Additional terms and conditions
Additional terms: UK Parliament Mandatory Terms for External Contract Arrangements

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Deep functional knowledge (demonstrate 5+ years) of Microsoft Dynamics 365 CRM/CRM solutions & integrations
  • Experience of developing customised solutions to complex business problems
  • Demonstrable Programme level Solution Architect experience in a Public Sector enviroment
  • Previous experience of Business Change & Transformation
  • Working knowledge of Azure and O365 inc Exchange & SharePoint
Nice-to-have skills and experience

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • No-Blame culture and learning from mistakes.
  • Working environment experience (ideally, but not essential, with Houses of Parliament and/or PDS).
  • Working as a team with PDS, R&R Data & Digital and the R&R Programme.
  • Active Stakeholder Management
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is the rate inclusive of agency fees and VAT?
The rate advertised is the maximum rate chargeable. Please note all submissions will be scored technically and commercially.
All rates are excluding VAT.
2. Will R&R be able to sponsor the successful candidate through the SC process?
The role does not require SC clearance. The successful candidate must undergo parliamentary clearance. There are no exceptions to this notwithstanding a candidate that already holds a valid, current parliamentary pass.
3. Does the working arrangement mean that the specialist will be able to work remotely when necessary on an ad hoc basis? Or can an arrangement be made up front that allows for the specialist to have regular remote working days?
Working remotely is possible, however the specialist is expected to be onsite as required and this could be 5 days each week.
4. Is there a current incumbent?
There is no incumbent; this is a new role required to supplement an existing team.
5. Please can you confirm what prerequisites are required for UK Parliament clearance, if any?
We are unable to confirm pre-requisites, however, Parliamentary clearance is a lesser clearance to SC, and is not dissimilar to BPSS and CTC.
6. How can we send the CV?
Successful candidates that are shortlisted will be able to submit a CV prior to interview, however it is expected that the CV contents will form part of the technical competence submission at this stage.
7. Could you clarify further on the remote working aspect? Is this at management discretion or is the specialist free to manage their diary and on site activities/presence accordingly?
The specialist is free to manage their dairy as they see fit, provided any deliverables are not impacted. It is expected that the specialist will be on site as appropriate.
8. Can the authority please confirm the IR 35 status of this role.
As a DOS4 supplier, you have already stated that you work outside of IR35 under the framework agreement. We currently believe that this role would fall outside of IR35 but an ESI assessment has yet to be performed. Should the outcome of such an assessment not be in line with supplier expectations then there is no obligation on the part of the supplier to accept the role if it is offered to them.