Awarded to Ernst & Young LLP (EY)

Start date: Monday 9 December 2019
Value: £1,100,000
Company size: large
Highways England Company Limited

ITPD0336 Data Strategy & Governance Business Change & Engagement

17 Incomplete applications

14 SME, 3 large

28 Completed applications

16 SME, 12 large

Important dates

Monday 14 October 2019
Deadline for asking questions
Monday 21 October 2019 at 11:59pm GMT
Closing date for applications
Monday 28 October 2019 at 11:59pm GMT


Summary of the work
We want to enable data-driven decision-making. Data that lacks accuracy, completeness, timeliness, or granularity to inform a decision presents a risk. We want to understand whether the information we have is good enough, the investment that is required if it is not, and an investment priorisation process aligned to benefit.
Latest start date
Saturday 30 November 2019
Expected contract length
24 months with an optional 6 month extension
Yorkshire and the Humber
Organisation the work is for
Highways England Company Limited
Budget range
£750k to £1.1 million

About the work

Why the work is being done
To enable RIS 1 and RIS 2 delivery we have a vision to realise the full value of information by empowering our people, connecting ourselves and building trust with our suppliers, stakeholders and customers.
To support the delivery of the Road Investment Strategy 1 (RIS 1 - 2015 to 2020) and the HE2020 Transformation Plan preparing Highways England for RIS 2 (2020 to 2025).
RIS 1 -
Problem to be solved
This investment will integrate all the outputs into one simple story, backed by a structured plan, to facilitate consensus and commitment from the Highways executive and their teams, and provide the business case to support the future investments outlined in our information strategy roadmap. We will use these enabling capabilities to help the business realise the Information Vision & Strategy business value propositions.
Who the users are and what they need to do
Our users are diverse and include our customers, our stakeholders, our supply chain and our own staff.
Their use cases will vary but the underpinning principle is the same; they all need to be able to access the right data and information at the right time to make the right decision. That data and information will need to be fit for purpose and if not originally procured for their specific purpose, they need to be able to understand how closely it can meet their need, and if it can't, what level of investment is required to improve it.
Early market engagement
Any work that’s already been done
Additional information will be provided to the short listed suppliers at the 2nd stage of the procurement, due to the number and variety of programmes and projects within the IT delivery portfolio.
We have undertaken a proof of concept exercise which has provided a valuation of some of our key data sets.
Existing team
The existing team consists of the Chief Data Officer, and various roles reporting in, including data governance, info-sec and info-rights, data science and data architecture.
Current phase

Work setup

Address where the work will take place
Highways England has multiple sites across England. The below address is where the majority of our team are based but does not necessarily reflect the address where all work will take place. We do not expect to co-locate with our supplier.
Highways England, Lateral, 8 City Walk, Leeds, LS11 9AT
Working arrangements
Our expectation is that our supplier will work flexibly alongside our own team which is predominantly based in Leeds. We will use the collabrative tools available within Highways England to best make use of our time and will travel as required to meet key stakeholders and business teams. Face-to-face team meetings will be arranged as required.
Our work will be co-creative to ensure outcomes truly reflect the needs of Highways England and its diverse customers and stakeholders and to allow iterative knowledge transfer and internal development.
Security clearance
All must have BPSS as a minimum. HE may request contractors to become SC cleared during the engagement; however we would be willing to sponsor the SC clearance process at the supplier's expense

Additional information

Additional terms and conditions
"All expenses must be pre-agreed with between the parties and must comply with the Highways England (HE) Travel and Subsistence (T&S) Policy."

"All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website:".

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstrable experience of turning business problems into data design
  • Demonstrable experience in working with multi-skilled, geographically dispersed teams, including supporting operational staff.
  • Demonstrable experience in being responsible (outcomes focused) for project planning and forecasting.
  • Demonstrable experience of analysis, synthesis, verification and validation of data
  • Demonstrable experience of delivering transformational business change in the data and technology environment
  • Demonstrable experience of communicating between technical and non-technical teams
  • Demonstrable experience of transport domain expertise
  • Demonstrable experience of delivering full business case to HMG Green Book Standard
Nice-to-have skills and experience
  • Demonstrable experience in skills and knowledge transfer
  • Demonstrable experience in ability to mobilise at speed
  • Demonstrable experience of working with matrix-managed multi-disciplinary programme team within the last 12 months.
  • Demonstrable experience of reporting directly to in-post Programme Managers, members of the Senior Leadership Team (or equivalent) and C-level as part of a wider departmental management structure.
  • Demonstrable experience in stakeholder management
  • Demonstrable experience in quality management
  • Demonstrates the provision of robust analytical and economic assurance assurance

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Ability to oversee the delivery of a user centric service based on user needs (20%)
  • Identify risks and dependencies and offer approaches to managing them (15%)
  • All proposed team members must provide evidence that demonstrates they meet all the cultural fit criteria (20%)
  • Experience delivering at pace with high quality (15%)
  • Value for money of the proposed solution (15%)
  • Demonstrates the consideration and application of data ethics in data design (15%)
Cultural fit criteria
  • Demonstrates strong health, welfare and well-being ethos within the way team members work (20%)
  • Demonstrates ability to work in a collaborative and co-creative environment (20%)
  • Demonstrates the ability to take responsibility for doing things and making them happen (20%)
  • Demonstrate passion in what you do. (20%)
  • Demonstrate how you only give commitments you intend to keep, and don’t say one thing and do another (20%)
Payment approach
Capped time and materials
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. For the avoidance of doubt, please can you confirm whether ITPD0336 Highways England Data Valuation and ITPD0336 Data Strategy & Governance Business Change & Engagement are to separate requirements?
Yes- these are two separate requirements - the reference number is the same for both and for our internal use.
2. Is there a current incumbent or preferred supplier?
3. Are you able to please confirm whether you intend to award this to a single supplier, or whether you intend to appoint more than multiple, separate, suppliers?
A contract will be awarded to a single supplier for each opportunity.
4. Can you please advise amount of data to be analysed and its categories?
This has to be confirmed and will be on a proof of concept basis
5. Could you please confirm whether there is any conflict of interest for suppliers interested in bidding on more than one of the three tender opportunities published by Highways England via DOS (Data Valuation, Data Science Expenditure & Data Strategy & Governance). Specifically, is a supplier able to bid and win more than one package or would a supplier be limited to responding or winning a single package only?
A contract will be awarded to a single supplier for each opportunity and a single supplier may bid for more than one tender opportunity.
Any potential conflict of interest will need to managed by the supplier.
6. Can you please elaborate on the criteria on "HMG Green Book Standard". Does this mean the experience in preparing business case for government organisation using green book standards or any other industry standards experience equivalent to "HMG Green Book Standard" is also acceptable
Demonstable experience of experience equivalent to HMG Green Book Standard is acceptable
7. Are partnerships with other organisations in the delivery of the work acceptable?
8. When referring to ‘integrating all outputs into one simple story’ – can you clarify which outputs you are referring to?
Data strategy, information governance framework, data valuation; the data science (and data architecture) expenditure will align and deliver elements of the above.
9. Is there a connection, from the perspective of oversight and delivery, between the Data Strategy, Data Valuation, and Data Science expenditure pieces of work?
10. Can you confirm what is meant by the provision of robust analytical and economic assurance?
All analysis undertaken must be subject to assurance that can give confidence in the outputs to the business
11. For the question 'Demonstrable experience in being responsible (outcomes focused) for project planning and forecasting.' – Is this question specifically focused on data projects or is this about project planning / forecasting and outcomes delivery more generally?
Project planning more generally; the principles should be the same
12. Is there a time limit on experience and project examples? For example do they have to have been within the past 3 or 5 years?
The more recent the better but there is no time limit
13. Are the KPIs that are shown in the RIS (2014) ocument the same ones that need to be measured through out the implementation and the go-live of the RIS?
We remain in RIS 1 and the KPI's remian consistent for this opportunity
14. What is the HE organisational structure that currenty services these stakeholder groups?
There are multiple touch points within our organisation that 'service' stakeholders.
15. Can we get some example use cases. Particularly if they are posing a problem now? I’m not sure it is appropriate to ask this at this stage, but if we have some insight a use case can be very good to exemplify matters in a proposal.
We will not be providing use cases at this time
16. What are these data used for/ what types of practitioner use these data? E.g. gov.​uk analysts, data journalists, app developers, data scientists, researchers, highway planners, etc.? Which of these are the consumers of the largest data volume, and who are the consumers of the widest data domain?
Highways England has mulitple data users; most of our data and information is either used for business purposes internally or is provided to the public to support their journeys on our network