Awarded to Lucid Support Services Ltd

Start date: Thursday 28 November 2019
Value: £35,550
Company size: SME
East Kent Hospitals University NHS Foundation Trust

Delivery Manager to deliver Careflow in the Community PID for the par

11 Incomplete applications

11 SME, 0 large

8 Completed applications

8 SME, 0 large

Important dates

Thursday 7 November 2019
Deadline for asking questions
Monday 11 November 2019 at 11:59pm GMT
Closing date for applications
Thursday 14 November 2019 at 11:59pm GMT


Specialist role
Delivery manager
Summary of the work
The successful candidate will be part of the EKHUFT IT Projects Team but for the role they will be performing they will interact with all participating hospital Trusts and Community Trust within Kent and Medway. The successful candidate will implement Careflow in the Community Trust across Kent and Medway.
Latest start date
Thursday 28 November 2019
Expected contract length
4 months
South East England
Organisation the work is for
East Kent Hospitals University NHS Foundation Trust
Maximum day rate
Funding is secured to a maximum day rate of £425.00. Candidates will not be considered if you are above this market rate as the budget is not secured to exceed this.

About the work

Early market engagement
A contract for the same requirement was formally let under this framework in April 2019.

Additional funding has been secured to accommodate additional work for the Careflow in the Community Project.

We are seeking a specialist to support this project for a four month period.
Who the specialist will work with
A number of Trusts in the East Kent area.
What the specialist will work on
The successful candidate will implement Careflow in the Community Trust across Kent and Medway.

You will be part of a team that will facilitate seamless transition between acute providers and community providers by allowing improved communication between healthcare professionals across organisations, focused around the patient. A key exemplar being the facilitation of Hospital at Home.

Develop an integrated approach to multiple platforms to provide virtual outpatient services and management for people with long term conditions in their home environment, thus reducing outpatient attendances and cost, and facilitating easier access to healthcare support in the community environment.

Work setup

Address where the work will take place
Kent and Medway region, there is a requirement to travel between sites and locations.
Working arrangements
The successful individual will be based across the whole of the East Kent and Medway area but based in Folkestone.

This role is only suitable for candidates that can work 5 days a week Monday - Friday.

The successful candidate will commence work on 28th November 2019. No delays in a start date can be accepted.
Security clearance

Additional information

Additional terms and conditions
The terms and conditions governing this contract will be the standard DOS 4 T&C's. Your response to the specification will be inserted as annex to this contract.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Extensive experience of working in a project environment. You must fulfil this requirement.
  • Extensive experience of work with different project management methodologies. You must fulfil this requirement.
  • Ability to mobilise a number of different organisations to facilitate and scope project objectives, benefits, requirements, plans etc. into a single PID. You must fulfil this requirement
  • Experience of working under pressure particularly with end-users at all levels of seniority. You must fulfil this requirement
  • Evidence of excellent stakeholder management and negotiation skills. You must fulfil this requirement
  • Knowledge or experience of working in Trusts and NHS organisations in Kent and Medway. You must fulfil this requirement
  • Extensive Experience and knowledge of the Careflow product. You must fulfil this requirement
Nice-to-have skills and experience
  • Knowledge of existing and emerging technologies applicable to health and clinical practice. This is not a mandatory requirement.
  • Experience of delivery of Collaborative IT Projects for a number of Trust within a region. This is not a mandatory requirement.

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Be transparent and collaborative when making decisions.
  • Share knowledge and experience with other team members.
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is the stated day rate inclusive of all fees and excluding VAT?
Yes, that is correct the rate specified is inclusive of all fees and does not include VAT.
2. • if there is an incumbent in place?
• Does the budget of £425 include agency fee and VAT?
• Can we present more than one candidate?
Yes there is an incumbent in place.
The budget must include all fees, but excludes VAT.
Yes, more than one candidate can be presented.
3. Is there an incumbent?
Yes, there is an incumbent
4. Could you please confirm if those role falls within IR35?
This role has been determined outside of IR35.
5. If we are allowed to submit more than one candidate, how do we do so? is there an email we can send additional profiles to?
Unfortunately if the Digital Marketplace only allows one candidate to be submitted, then you will need to follow this.
6. Will the incumbent be able to apply for their own role and would the Trust wish to re-engage the incumbent?
DOS will only allow suppliers to submit one application – How do you suggest that we submit more than one candidate?
Yes, the incumbent’s supplier will be able to apply and we will consider all applications where appropriate. If DOS only allows suppliers to submit one candidate, please follow this.
7. This role has been released and awarded previously, is this simply and exercise in the reissuing of a contract to the current incumbent?
This role has been released and awarded previously, however it is not an exercise to reissue the contract to the current incumbent. All candidates will be evaluated fairly against our requirements.