Virti is an immersive training and compliance platform that can be used for training employees and (in healthcare) patient education and management.
- mobile, ipad, desktop and VR/AR headsets
- artificial intelligence
- virtual/augmented reality
- remote reporting
- soft-skills training
- real-time analytics
- industry-grade security features
- GDPR compliant
- plug and play design
- improve learning retention and speed of learning
- reduce costs of in-person learning
- remotely train employees and students
- publish content over multiple devices
- create immersive training simulations
- analyse learner behaviour in virtual and augmented reality
- share with whomever quickly and securely
- assess and compare employee performance at scale
- improve learning engagement
- objectively quantifies non-technical and soft skills
£20000 to £100000 per licence per year
- Education pricing available
- Free trial available
|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||24hrs|
|User can manage status and priority of support tickets||No|
|Web chat support||No|
|Onsite support||Onsite support|
24/7 email support
|Support available to third parties||Yes|
Onboarding and offboarding
We have a user and an admin onboarding system that takes them through the early steps of using the system.
There is a contextual help system with training walkthrough videos
There is a physical workshop kick off for new customers
|End-of-contract data extraction||Data can be downloaded directly from the admin area and is deleted upon contract end|
Access to the admin area and apps
Additional costs include increasing user number and future features such as augmented reality
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||
Mobile and VR platforms are user-facing.
The desktop service is for admins/trainers to manage and review users and as a content and LMS
|What users can and can't do using the API||
Customers can embed content into their own websites our LMS
Customers can export analytics via xAPI
|API documentation formats||HTML|
|API sandbox or test environment||No|
|Description of customisation||
The platform can be customised from the admin area
Customisation includes, logos, description and colour of the user apps and admin area
|Independence of resources||The system is fully scalable and will not degrade upon increasing use|
|Service usage metrics||Yes|
Daily, monthly, yearly active users
Training content (videos) consumed in hrs watched
User interactions and results within the simulations
|Reporting types||Real-time dashboards|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||None|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||United Kingdom|
|User control over data storage and processing locations||No|
|Datacentre security standards||Managed by a third party|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||‘IT Health Check’ performed by a CHECK service provider|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Data importing and exporting
|Data export approach||
There is a csv download function from the admin area
Analytics data plugs into xAPI
|Data export formats||CSV|
|Data import formats||CSV|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
Our SLA offers 24/7 support and 99% up-time of the platform
Refunds will be handled on a case-by-case basis and reviewed against the above
|Approach to resilience||Available on request|
|Outage reporting||Email, social media and admin/user dashboards|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||We constrain the permissions of individual users and administrators to those absolutely necessary to the management and support of any account.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users contact the support team to get audit information|
|How long user audit data is stored for||Between 6 months and 12 months|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||Between 6 months and 12 months|
|How long system logs are stored for||Between 6 months and 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||ISO/IEC 27001|
|Information security policies and processes||
We are compliant with GDPR reporting structures with named data controller
We have data champions within the organisation who can be contacted by customers
Our Chief Operating Officer (COO) oversees information security. The COO reports security policies, breaches and any updates to the board, which makes a strategic decision.
Processes are then codified and disseminated to all relevant departments, which includes engineering, IT, data science, product, and commercial.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
We have a detailed change management process, whereby all planned changes are documented. Change logging is kept on an internal ledger, and their relative priority and security impact are reviewed by our Chief Product Officer, in conjunction with our Chief Operating Officer, who reviews the proposed change in light of compliance with GDPR and other security measures we must comply by.
Once change requests are prioritised and approved, they are scheduled in our pipeline to be implemented. Changes are reviewed after their implementation and finally, the record is closed.
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||
Our vulnerability management process includes the following components:
1) preparation and defining scope, 2) vulnerability scan every year, 3) define remediating action, 4) implement remediating actions, 5) rescan to gauge impact of remediation plan.
Once we have identified vulnerabilities, we deploy patches as soon as possible to our services. Whilst this can vary depending on the complexity of the patch, we aim for within a few weeks.
We get information about potential threats from vulnerability scans.
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||
We regularly monitor for indicators of compromise, and if signs of compromise are indicated, we take immediate action.
Response will depend on the severity and type of the compromise, but we are committed in rectifying the compromise in a proportional way.
We are GDPR compliant, which means if user data has been compromised, we inform the ICO within the required timeline.
Similarly, we aim to respond to incidents as soon as possible, with proportion to the type and severity of the compromise.
|Incident management type||Supplier-defined controls|
|Incident management approach||
We have predefined processes for common SaaS incidents such as service not available, application bug, feature not usable, slow loading time, etc.
Incidents can be reported to us by our employees and by users - users can get in touch with us via email or via their account manager to report incidents.
We provide incident reports upon request.
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£20000 to £100000 per licence per year|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||All features except for analytics. Trial is time limited|