KPMG LLP

Systems Training - Simulations and Resources

The KLA (KPMG Learning Academy) offers systems training for bespoke and off-the-shelf systems. We work collaboratively with systems and process SMEs to create best practice training scripts to develop simulations in multiple playback modes, including video and audio content, to cater for all learning styles and organisational requirements.

Features

  • Training scripts developed in collaboration with SMEs
  • Role-based approach
  • See, Try and Test playback modes
  • Use of multi-media including audio, video and animation
  • Simulated processes mirror actual daily tasks
  • Assessment mode to test learners’ capability
  • Relevant, concise processes aligned with core tasks
  • Printable job aids included to support key processes

Benefits

  • Training based on market-leading expertise and know-how
  • Role-based training relevant to daily tasks completed by learners
  • All learning styles catered for using multiple playback modes
  • Rapid adoption due to engaging, immersive simulations.
  • Learners practice role-specific scenarios in a simulated environment
  • Assurance of proficiency provided before users go live
  • Decrease time-to-proficiency – support real change
  • Learners supported on-the-job by reference material

Pricing

£400 to £2460 per person per day

Service documents

Framework

G-Cloud 11

Service ID

9 9 8 4 9 2 5 6 8 0 3 9 6 9 0

Contact

KPMG LLP

KPMG G-Cloud Team

02073115767

uk-g-cloud@kpmg.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
This service is often provided as an extension to implementation of Learning Management Systems (LMS); hosting digital learning content and learning consultancy services.
Cloud deployment model
Public cloud
Service constraints
We will require reasonable access to key stakeholders.
We will require reasonable access to relevant documents and data.
We will agree cyber and physical security measures prior to commencement.
We will agree specific requirements for access to premises and client equipment prior to commencement.
We will agree access to client’s 3rd parties where required prior to commencement.
System requirements
  • Learning management system (LMS) that hosts Scorm 1.2 compliant content
  • Organisation's learners have access to the Learning Management System (LMS)

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
N/A
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Consulting service to enable clients to load content onto their LMS. If KPMG hosted, change management services and learner communications will be agreed with the client as part of the project.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
This can be provided in various formats to the client.
End-of-contract process
If client hosted, the client determines how the modules are utilised within the organisation and whether to extend the licence period with KPMG.
If KPMG hosted, typically, a final report is issued in accordance with a schedule.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Content that is built with responsive design will re-size and potentially present different aspects depending on which device the content is accessed on.
Service interface
Yes
Description of service interface
The digital learning modules are developed to comply with WCAG 2.1 standards.
Accessibility standards
WCAG 2.1 AAA
Accessibility testing
N/A
API
No
Customisation available
Yes
Description of customisation
Clients can have the modules customised by KPMG to incorporate client specific branding, case studies and content where appropriate.

Scaling

Independence of resources
Service Level Agreements (SLAs) relating to up-time of Learning Management System (LMS) if KPMG is hosting.

Analytics

Service usage metrics
Yes
Metrics types
Where hosted, various reports can be provided depending on the digital learning content. Typically, reports include access data, completion reports, and test results.
Reporting types
Regular reports

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
N/A
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
If client hosted, they already have access to the data. If KPMG hosted, we can provide in a final report. Typically, monthly reports are provided throughout the course of the contract.
Data export formats
Other
Other data export formats
  • If client hosted it will depend on the client's LMS
  • Reports provided in PDF if KPMG are hosting
Data import formats
  • CSV
  • Other
Other data import formats
  • If KPMG hosted, data is uploaded via CVS
  • If client hosted, KPMG provided files in Scorm 1.2 format

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
N/A. Modules sit either on client LMS or KPMG LMS
Data protection within supplier network
Other
Other protection within supplier network
N/A

Availability and resilience

Guaranteed availability
N/a
Approach to resilience
N/a
Outage reporting
N/a

Identity and authentication

User authentication needed
Yes
User authentication
Other
Other user authentication
Client LMS hosting will have their own authentification
Access restrictions in management interfaces and support channels
Access is restricted typically by user unique sign on details and via a specified format of password. User profiles are also typically utilised to restrict access to applicable content.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
N/A
Information security policies and processes
N/A

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N/A
Vulnerability management type
Undisclosed
Vulnerability management approach
N/A
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
N/A
Incident management type
Supplier-defined controls
Incident management approach
N/A

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£400 to £2460 per person per day
Discount for educational organisations
No
Free trial available
No

Service documents

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