Analytics Service

To enable organisations to unlock their data to inform strategic and operational data. This is delivered in graphical and tabular format to allow organisation leaders and operators to make rapid, well informed decisions.


  • Process and Structure
  • Establishing a Single-Point-of-Truth for a Data Driven Business
  • Intelligent Decision Support
  • Analysing Big Data for Complex Organisations
  • Data Fusion providing a 360 Degree View
  • Data Mining to exploit a Data Lake
  • Graphical Analysis for Business Analytics
  • Customisable Reports for Personalisation of Organisational Data
  • Predictive and Prescriptive Analytics


  • Enhancing Business Decisions
  • Business Insight through Data Visualisation
  • Awareness of Critical Information
  • Improved Process Efficiency
  • Increased Understanding of Risk
  • Financial Performance Improvement
  • Enabling Delivery of Strategic Objectives
  • Providing a Facility for Measurement and Tracking of KPIs
  • Managing Compliance to Legal and Policy Requirements


£200 to £1500 per person per day

  • Education pricing available

Service documents

G-Cloud 9



Liam Fitzpatrick

0117 376 3477


Planning service Yes
How the planning service works The analysis provides understanding of the features and configuration required to provide useful data analysis in the proposed toolset
Planning service works with specific services No


Training service provided Yes
How the training service works 1. Training Needs Analysis with customer
2. Selection of appropriate training approach
3. Provision of classroom or online for our analysis tools
4. Customer feedback and continuous improvement
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Techmodal provide analysis of the business questions being answered by the software and the key user requirements of the new system
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Provision of well trained professionals to deliver expert advice and support

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 24 Hours
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Web chat is made available through our web application
Web chat accessibility testing None
Support levels Level 0, intuitive application help text, Level 1 basic support and troubleshooting, Level 2 break fix configuration issues, Level 3 application repair


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)


Price £200 to £1500 per person per day
Discount for educational organisations Yes


Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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