Qubic Group plc

Data Architecture

Qubic Group provides resources in developing Data Architectures for the specification/ design of complex systems and to support organisational transformation. We employ Data Architecture methodologies, including TOGAF, PEAF and NATO NAFv4 together with modelling languages including: ArchiMate, UML & BPMN. Our expertise includes advice on the development of Open Architectures.

Features

  • Assist in Enterprise Architecture and builds within organisations
  • Work to best practice when applying Enterprise Architecture
  • Develop architecture reference points to define strategic solutions
  • Development of models using ArchiMate Notation
  • NATO Architecture Framework (NAFv4)
  • TOGAF Architecture Framework

Benefits

  • Development of Data road map for organisations
  • Senior Leadership development and interaction
  • Support, development and planning of management models
  • Analysis of landscape from As-Is - To-Be architectures
  • Risk analysis from As-Is - To-Be architectures
  • Assessment, oversight and adherence to quality standards

Pricing

£750.00 a person a day

  • Education pricing available

Service documents

Framework

G-Cloud 12

Service ID

9 9 7 7 3 3 1 6 0 9 4 3 2 4 5

Contact

Qubic Group plc Charlie Riddle
Telephone: 02086017000
Email: Charlie.Riddle@qubicgroup.com

Planning

Planning service
Yes
How the planning service works
Qubic Group work with organisations to develop and plan architectures which bring growth and strategic solutions to their business needs and challenges.

Understanding the key requirements, solution and road map for the business enables the architecture to be future proofed.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Training can be delivered through a variety of methods from on-site at customer locations to classroom based at either convenient local locations or at Qubic Groups St Albans office.

Training can also be delivered online through video or web based training.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Qubic Group is a highly experienced, trusted organisation that delivers a range of business and enterprise grade Cloud Services. Qubic manages the whole process from design, through delivery to decommissioning and value realisation.

Qubic's range of Cloud Services are controlled and managed through the Qubic Cloud Nexus, the core of Qubic’s operations. This enables Qubic to either self-deliver services or work as a Cloud aggregator, drawing together services from other industry-leading organisations but with flexible, agile management provided at the Qubic Cloud Nexus.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CREST
  • Tigerscheme
  • Cyber Scheme
  • Other
Other security testing certifications
ISSP - Certified Information Systems Security Professional

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Post project management support can be provided by the following:

How:
NOC Monitoring (24/7), support 09:00-17:00 to 24/7.
NOC fix, helpdesk support, remote server support, On-site server support

Covering Services:
Monthly patches and updates, Antivirus, anti-spam monitoring and fix, system changes, user modifications, admin tasks
Hardware warranties and software license management

Software may include but is not limited to:
Windows, Linux, Citrix, Microsoft 365, Teams, VMware, Mitel, Storage Craft, Datto, Veeam.

Service scope

Service constraints
The set up and migration services that are provided are managed through the project management team.

If there are any constraints these will be discussed with the customer on initial project meetings.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Ticket response times depend on the severity of the incident being reported.
Priority 0 - Major issues relating to severe system outages are responded to 1 hour and aimed resolution within 2 hours.
Priority 1 - Critical issues relating to severe system degradation responded to 2 hours and aimed resolution within 4 hours.
Priority 2 - Medium issues impacting an individual or single user preventing base functionality responded within 3 hours and aimed resolution within 6 hours
Priority 3 - Low issues impacting a single user responded within 4 hours and aimed resolution within 8 hours.
Further available at www.qubicgroup.com
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
The set up and migration services are provided and managed through the project management team.

During the project analysis and requirements gathering it will be confirmed the governance structure for the project and migration this will include how the project team will communicate, frequency of communication and all documentation relating to the project and migration

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
AWS, Microsoft Azure, Microsoft Teams, Citrix, Mitel, Datto, VEEAM, URIM

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£750.00 a person a day
Discount for educational organisations
Yes

Service documents