Project Staff Manager
Project Staff Manager is a cloud software solution that will provide your organisation a fast and convenient way of overseeing long-term manpower
forecasting requirements. The extensive tracking and managing capabilities of our software will enable you to maximise the potential of your
- Flexible organisation structure setup
- Easily customised to fit your requirements
- Personnel approval process tracking
- Dynamic, real time organisation chart production
- Drag & drop organisation chart modelling
- Talent management
- Resourcing for success functionality
- Management of staff plans, budgets, actuals & forecasts
- Real time starter/leaver dashboard
- Instant visual picture of your organisation structure & reporting lines
- Quickly model/cost different scenarios and create multiple models
- Real time dashboards show key performance metrics
- One view of personnel including subcontractors/agency workers
- Identify skills gaps now and in the future
- Manage key talent & track training
£12000 per licence per year
- Education pricing available
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Commercial Software Limited
|Software add-on or extension||No|
|Cloud deployment model||
|System requirements||Desktop browser - all main, current browsers are supported|
|Email or online ticketing support||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||Web chat|
|Web chat support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support accessibility standard||WCAG 2.1 A|
|Web chat accessibility testing||None but testing is planned later this year.|
|Onsite support||Onsite support|
Unlimited telephone and email support during UK business hours is available as part of our standard service offering at no extra cost.
Our support team covers a range of skills necessary to deliver our services and includes business functional specialists and technical specialists.
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||Super users receive a personalised on-line interactive training session. On-line training materials are provided for general users as well as a comprehensive, context sensitive on-line help manual.|
|End-of-contract data extraction||Data can be extracted by users into spreadsheets (.xlsx format). Alternatively we can provide the data in .csv format.|
Basic data extraction and destruction of data are included as end of contract activities.
If further data reporting or additional activities are required these would be quoted for separately on a time/materials basis.
Using the service
|Web browser interface||No|
|Application to install||Yes|
|Compatible operating systems||Windows|
|Designed for use on mobile devices||No|
|What users can and can't do using the API||The API is configured for each client and is based on specific requirements. Typical functionality includes import/export of staff changes, time records and user data.|
|API documentation formats|
|API sandbox or test environment||Yes|
|Description of customisation||
The service is designed to be customised to the specific requirements of each organisation. Typical examples include renaming/removing/adding data labels/fields. Creating custom views and reports and setting up interfaces.
The customisation work is carried out by our developers based on documented user requirements.
|Independence of resources||Our servers are load balanced and allocate resource/capacity on demand. We can also 'ring fence' resources if required where very high loads are anticipated.|
|Service usage metrics||Yes|
User login attempts
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Baseline Personnel Security Standard (BPSS)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider|
|Protecting data at rest||Physical access control, complying with SSAE-16 / ISAE 3402|
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||
Data can be exported from any of the data grids in the software into spreadsheet format.
Alternatively custom data export formats can be built according to user requirements.
|Data export formats||
|Other data export formats||XLSX|
|Data import formats||CSV|
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||
Availability and resilience
The service is intended to be available 24 hours a day, 7 days a week.
In the past 12 months availability has been 100%.
A service level of 99.9% is guaranteed. Below 99.5% availability in any 30 day period then 5% of fees payable in that period will be refunded.
|Approach to resilience||Available on request.|
|Outage reporting||Email alerts are sent to registered users and also on our website if appropriate.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Access is restricted to registered users with the relevant role based security clearances.|
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||Between 1 month and 6 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||
We have a comprehensive Information Security Policy which is reviewed and tested on a regular basis.
All staff are required to sign the policy as a condition of employment.
|Information security policies and processes||
We have a formal information security policy which is part of each employee's employment contract.
Regular and random checks are made across the organisation at different levels to ensure compliance with the policy.
The reporting structure provides for escalation from the Development manager to a nominated board member.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
We use industry standard development systems to track and control all configuration and source code changes. These include:
- Project Locker
- Microsoft Visual Studio
- Visual Source Safe.
Each change request is subject to an assessment of a range of impacts including security. This is then re-assessed and evaluated as part of our quality assurance and testing process and finally validated by regular penetration testing of our services.
|Vulnerability management type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Vulnerability management approach||We maintain active subscriptions to industry leading threat protection services including Sonicwall. Regular updates are provided about potential threats, security patches are applied automatically and advice provided on how to handle different threats. Microsoft Azure AD also provides assurance around security and authentication.|
|Protective monitoring type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Protective monitoring approach||We have online monitoring and reporting tools covering our live assets. Potential compromises are flagged to the respective team within our organisation who are qualified to make an assessment and deal with or escalate as appropriate. We aim to respond to any potential compromise within 30 minutes of an alert.|
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||
Pre-defined processes exist for common events and very serious events that require our disaster recovery policy to be invoked.
Users can report incidents using telephone or email contact.
Incident reports are circulated, using email, as appropriate to relevant users or senior stakeholders depending on the nature of the incident. They may also be posted on our website if appropriate.
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£12000 per licence per year|
|Discount for educational organisations||Yes|
|Free trial available||No|