IntoZetta Limited

IntoZetta Horizon Software

The IntoZetta Horizon software provides a single cloud based software platform to manage data governance and data quality across a large organisation with a complex system landscape

Features

  • Comprehensive data entity register and data catalogue / dictionary
  • Data lineage tracking and visualisation
  • Data ownership and embedding tools
  • Highly functional metadata repository
  • Data quality rules engine
  • Data quality visualisation charts and dashboards
  • Data cleansing output
  • Data quality process impact measurement
  • Data quality financial impact measurement
  • Machine learning data quality tools

Benefits

  • Control aspects of data governance in a single software tool
  • Visualise data as its created and travels around your organisation
  • Manage the use of data across disparate reports etc.
  • Manage data ownership and standards and policies
  • Measure data quality holistically across any database or application
  • Measure the impact of data quality on key processes
  • Measure the financial impact of data quality issues
  • Prepare data for new system implementations
  • Migrate data into new applications
  • Comprehnsive data profiling capability

Pricing

£25000 to £100000 per instance per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

993334455055226

IntoZetta Limited

Dan Yarnold

07725342792

dan.yarnold@intozetta.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Private cloud
  • Hybrid cloud
Service constraints None
System requirements
  • Internet connection
  • Web browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24 hr response 365 days of the year
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Technical consultant at £1000 per day
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We configure and mobilise the software and provide user training either onsite or online. User documentation is provided in a variety of formats.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction All data can be extracted into Excel or many other formats (CSV etc.) using the mass upload / download functionality
End-of-contract process The license will renew unless IntoZetta is informed of termination in writing. If the license is cancelled the software will be decommissioned and all data deleted at the end of the contract.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Software is optimised for mobile and is fully featured
Accessibility standards None or don’t know
Description of accessibility Designed to have an easy to use and intuitive interface
Accessibility testing Various user abilities have been tested
API No
Customisation available Yes
Description of customisation The software can be significantly customised to reflect specific organisational structures, terminology, user profiles etc.

Scaling

Scaling
Independence of resources All software instances are fully segregated and sized according to the volume of data and users.

Analytics

Analytics
Service usage metrics Yes
Metrics types We provide full audit reports of all usage of the Horizon software at a user level
Reporting types
  • Real-time dashboards
  • Regular reports

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Physical access control, complying with CSA CCM v3.0
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Using the Horizon software mass export functionality into Excel or most other formats
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats Excel
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats SQL

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability 99.9% service availability guarantee
Approach to resilience Horizon Software is hosted on MS Azure, AWS, and Google Cloud in a variety of data centres in disparate geographical locations
Outage reporting Service outages are communicated to clients using email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Access is strictly controlled by user profiles so that admin access is available only to those with the relevant permissions. Access can also be linked to Active Directory.
Access restriction testing frequency At least every 6 months
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications UK Gov Cyber Essentials

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Access to client data is strictly controlled at user level
No physical or backup copies of client data are permitted
All staff with access to client data are reference checked and DV or SC clearance can be undertaken where required (currently several staff members are SC cleared).

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All changes and software version upgrades are automatically applied to all client deployments unless the client 'opts-out'. Appropriate notice of upgrades and opportunity to opt-out is provided. Security impact is assessed prior to any change or upgrade.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Monthly vulnerability and threat tests are undertaken in house by our security consultants. Client vulnerability testing is encouraged.
Protective monitoring type Supplier-defined controls
Protective monitoring approach IntoZetta carry out regular monitoring to establish potential threats. If a threat is detected mitigating action is put into place within 24 hours and all affected clients are informed of the detected threat and the resolution.
Incident management type Supplier-defined controls
Incident management approach In the event of an incident IntoZetta follows clearly defined processes around response, communication, and resolution.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £25000 to £100000 per instance per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial A free of charge limited user license (10 users) for a limited time period (typically up to 2 months) is available.
Professional services to configure and set up Horizon are chargeable at £1000 per day. Set up typically takes 1-5 days.

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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