Freja eID is an electronic identity on your mobile that allows you to log in, sign and approve transactions and agreements with your fingerprint or PIN.
It lets you monitor and control your digital activities. This MFA product helps your users and citizens avoid ID theft and fraud.
- Multi-Factor Authentication
- Identity Management
- Password removal
- Identity Management
- Password replacement
- Simple Sign-On
- Electronic Identities
- Citizen identities
- Fully encryted
- Mobile Apps
£0.00 to £0.10 per person per month
- Education pricing available
|Software add-on or extension||No|
|Cloud deployment model||Private cloud|
|Service constraints||No constraints|
|System requirements||Systems linked to should have APIs|
|Email or online ticketing support||Email or online ticketing|
|Support response times||We have a 24hr Service desk who respond within 1 hour|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
|Support levels||There is no additional cost for support.|
|Support available to third parties||Yes|
Onboarding and offboarding
We provide support for services installing this.
End user training is not required.
|End-of-contract data extraction||We hold no data.|
|End-of-contract process||Users uninstall the plug in.|
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||This is not a desktop product.|
|Accessibility standards||None or don’t know|
|Description of accessibility||
Users can use the app to authenticate themselves.
This removes the inconvenience and inherent security risks of using passwords.
Users can decide which services their identity is used and not used with.
|What users can and can't do using the API||The API follows open standards and users can install the product themselves.|
|API documentation formats||
|API sandbox or test environment||Yes|
|Independence of resources||It is scaled to have over 20 million concurrent users.|
|Service usage metrics||No|
|Supplier type||Not a reseller|
|Staff security clearance||Staff screening not performed|
|Government security clearance||None|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||European Economic Area (EEA)|
|User control over data storage and processing locations||No|
|Datacentre security standards||Managed by a third party|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||No data to export|
|Data export formats||Other|
|Other data export formats||There is no data to export|
|Data import formats||CSV|
|Data protection between buyer and supplier networks||Private network or public sector network|
|Data protection within supplier network||Other|
|Other protection within supplier network||We use OCRA to encrypt data in transit|
Availability and resilience
We are a global company who have to operate 24x7.
We have over 20m banking customers.
No refunds are made.
|Approach to resilience||We have more than one data centre, resilient services within each data centre.|
|Outage reporting||A public dashboard|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||We use 2 Factor Authentication and our own app|
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||
Audit information for users
|Access to user activity audit information||No audit information available|
|Access to supplier activity audit information||No audit information available|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||ISO/IEC 27001|
|Information security policies and processes||Security Policies are managed at board level by the CIO. The security team report to the CIO.|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
Our product is fully documented and has a fortnightly review of components and enhancements.
As a security product all our changes are comprehensively security checked.
|Vulnerability management type||Undisclosed|
|Vulnerability management approach||
We scan for app vulnerability updates on all the usual sources. We deploy patches for security once developed and tested.
We have standard releases every 2 weeks.
|Protective monitoring type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Protective monitoring approach||
We respond to incidents within an hour.
We investigate and test potential compromises with an in house team.
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||
We follow ITIL guidelines to log and investigate incidents,
Users can call or email us if there are incidents.
We provide incident reports for major incidents.
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£0.00 to £0.10 per person per month|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||At level one of authentication the service is free for ever.|
|Link to free trial||Www.verisec.com|
|Pricing document||View uploaded document|
|Terms and conditions document||View uploaded document|