Intelogy Limited

Digital Transformation using a Modern Workplace

A Digital Workplace goes beyond an intranet to include the core online technologies your staff need to get work done. These can include Enterprise Social, virtual meetings and messaging. Collaboration for internal teams and for external partners. Even integrations with your website or with social platform like Twitter.

Features

  • Digital roadmap, user adoption, training needs analysis and communications strategy
  • Clear communication of key information, including news, announcements and policies
  • Secured collaboration, both inside your organisation and with external partners
  • Automated workspace requests, including SharePoint and Teams approval and provisioning
  • Online business applications, improving self-service and automating processes
  • SharePoint, Yammer, Teams, Outlook, Stream, StaffHub, and Skype for Business
  • Consistent structure, information architecture and clear navigation
  • Reporting services on usage, compliance and auditing
  • Migrate from anywhere: file shares, 2007, 2010, 2013 and 2016
  • Continuous improvement and user engagement through Managed Services

Benefits

  • Increase employee adoption and engagement
  • Improve organisational cohesion, with communities and the sharing of ideas
  • Easily find all your organisation’s information and resources
  • Processes that align with your way of working
  • Find and share expertise and break down organisational silos
  • Prevent leakage and secure content with a robust permissions model
  • Easy and secure external sharing
  • Aligned with Microsoft’s roadmap with a bespoke blend of services

Pricing

£450 to £1,250 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 9 0 9 5 4 4 9 4 8 8 7 7 4 3

Contact

Intelogy Limited Andrew Tomlins
Telephone: 02037473506
Email: andrew.tomlins@intelogy.co.uk

Planning

Planning service
Yes
How the planning service works
Digital Transformation is about more than just technology – it’s about enabling your staff and leveraging the value from your information assets. Intelogy work closely with you to identify the steps that are needed to bring about lasting change. These include: establishing the digital strategy; agreeing a short, medium and long-term roadmap; identifying blockers, opportunities and solutions, planning for change, user adoption, training and communication; implementing governance to guide the success of your new environment; establishing a culture of continual improvement.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Office 365
  • SharePoint Online
  • Yammer
  • Microsoft Teams

Training

Training service provided
Yes
How the training service works
We provide training in the form of workshops to end users and champion users of Office 365. More typically however we provide "Train the Trainer" training. In the case of migration, we can also train migration engineers to enable them to participate in large scale migrations and continual improvement projects.
Training is tied to specific services
Yes
Services the training service works with
  • Office 365
  • SharePoint Online
  • Yammer
  • Microsoft Teams
  • OneDrive for Business

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
This service offering is specifically for the migration to the Microsoft Cloud (Office 365 as a destination) from on premises servers (Exchange, SharePoint, Lotus Notes Domino, Meridio) or other cloud services (Google or Office 365). The has proven capability, processes and tooling to tackle even the largest scale of enterprise migrations.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Office 365
  • SharePoint Online
  • Azure Active Directory

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality Assurance is at the heart of all our services. Activities to ensure quality include: clearly defining and agreeing project acceptance criteria before embarking on any project; assigning a dedicated quality manager role to supervise and take responsibility for the overall quality of the project; putting in place a quality escalation plan running right through the project team to enable reporting and management of any risk to the project quality; defining specific responsibilities for every member of the project team and specifying personal responsibilities to maintain high standards; maintaining conformance to best practice; use of peer reviews at every project stage to ensure high levels of quality; the iterative review of project deliverables against the defined success criteria; planning and execution of tests for each project deliverable; continuing quality reporting via the quality manager throughout the project; final quality reviews of the project to ensure acceptance criteria are met.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We can support your end users via dedicated 2nd line UK based help desk and rapid access to a team of 3rd line specialist experts in Microsoft 365, including Microsoft Teams and SharePoint Online. We also have fast track access to Microsoft Support if required. Intelogy have a range of support options from a full managed service to ad hoc requests via a retainer.

Service scope

Service constraints
Microsoft licensing required for chosen software, for example SharePoint server or Office 365.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Yes, we have a UK based Office hours only helpdesk using Zendesk for ticketing, but this is not relevant in the context of this specific offering.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We support the continual improvement of your Office 365 tenancy provision. We run a UK based help-desk manned by specialist experts in Office 365 and SharePoint Online that ensures continuity of service for your end users at a 1st, 2nd and 3rd line level. All support has a technical account manager and cloud support engineers associated with the contract.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft Office 365

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£450 to £1,250 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.