EcoDomus is the world's leading Lifecycle BIM CDE software, allowing facility designers, builders and owners collect and share information and visualize it in 3D/2D. The software integrates with other solutions - CAFM, CMMS, BAS, SCADA, GIS, to support UK's PAS 1192 requirements.


  • 3D visualization
  • COBie management
  • BIM to FM and Soft Landings
  • BIM data Quality Control
  • BIM CDE (Common Data Environment)
  • BIM and IoT integration
  • BIM GIS integration
  • Augmented and Virtual Reality for business environments


  • Manage BIM data online and on mobile devices
  • Ensure higher quality of BIM using quality control
  • Visualize all kinds of business processes in 3D


£20 to £90 per person per month

  • Education pricing available
  • Free trial available

Service documents


G-Cloud 11

Service ID

9 8 6 0 9 8 3 1 8 6 5 9 0 8 5



Igor Starkov


Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints N/a
System requirements
  • MS SQL Server
  • Microsoft IIS

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Support only available during weekday working hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Depends on the contract, however there will be a technical account manager appointed.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide onsite and online training, and user documentation
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction EcoDomus supports COBie export, which allows extracting all facility data. A SQL back-up is also available.
End-of-contract process Depends on the contract

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Mobile interface is easier-to-use than online interface
Service interface Yes
Description of service interface Freshdesk
Accessibility standards None or don’t know
Description of accessibility Access via the web interface. Users can request the support via tickets, get documentation and help.
Accessibility testing Tried and tested by existing international users.
What users can and can't do using the API REST API
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Users can configure settings for the application


Independence of resources Scaling of infrastructure


Service usage metrics Yes
Metrics types Depends on contract
Reporting types Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Via Excel COBie files, or IFC files
Data export formats CSV
Data import formats Other
Other data import formats
  • COBie
  • IFC
  • RVT

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Depends on the contract
Approach to resilience Depends on the hosting options
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels User roles are defined per database/application.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications IdenTrust Certificate

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Depends on the contract
Information security policies and processes Specified in the contract with the client.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Depends on the client requirements.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Depends on the client requirements.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Depends on client requirements.
Incident management type Supplier-defined controls
Incident management approach Depends on client requirements.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £20 to £90 per person per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Depends on various factors

Service documents

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