You Say Tomato

Buying Machine - Transactions as a Service

Buying Machine ( is a cloud software service that enables public sector buyers and commercial managers to purchase a wide range of products and services through G-Cloud, DOS, and other frameworks (including direct award and further competitions); and conduct full OJEU based procurements and obtain additional cloud services.


  • Rapid end-to-end processes using online tools backed by experts
  • Transact any type of service
  • Agile, project, development, waterfall, PRINCE 2, QA, SAFe
  • Healthcare, education, finance, transport,
  • ERP, marketing, advertising, foreign aid, grants
  • serous crime prevention, security, fraud, counter-terrorism
  • EU Directive and UK Regulations (Regs) compliance
  • Public and private sector buying and procurement strategy
  • Market engagement, market assessment, supply chain analysis
  • Above and below OJEU threshold, CCS frameworks, and contracts finder


  • Cost effective lower procurement cost
  • Rapid and lean procurement
  • Backed by SC-cleared best practice procurement knowledge
  • Supplements your existing procurement capability
  • Commercial risk mitigation
  • Procurement matched to business needs
  • Agile / Lean procurement practices


£0 to £499 a transaction

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 12

Service ID

9 8 1 8 8 5 8 2 5 1 8 4 9 9 2


You Say Tomato Ren Reynolds
Telephone: 02032862488

Service scope

Software add-on or extension
Cloud deployment model
Public cloud
Service constraints
Organisations can use buying machine to buy and deliver transactions for any public service through our unique online service interface. Through Buying Machine you can conduct transactions for project management, agile, software development or any public service.
System requirements
  • Any contemporary browser or mobile device
  • Internet connection

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within one business day.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Technical support of the site is provided during business hours of 10:00 - 16:00 Monday to Friday except bank holidays.
Support available to third parties

Onboarding and offboarding

Getting started
The service is fully documented online.
Service documentation
Documentation formats
End-of-contract data extraction
By request.
End-of-contract process
At the end of the contract, the Buyer no longer has access to the paid for part of the Service; their data are available if required.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
Service interface
Customisation available


Independence of resources


Service usage metrics


Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data export is a standard part of the functioning of the service thus the process is by whatever process the Buyer chooses - typically this will be MS Word or pdf.
Data export formats
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
MS Office.

Data-in-transit protection

Data protection between buyer and supplier networks
Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
We use reasonable endeavours to ensure the service is available 24x7 there is no SLA on the online service.
Approach to resilience
Available on request.
Outage reporting

Identity and authentication

User authentication needed
User authentication
Username or password
Access restrictions in management interfaces and support channels
Buyers have a single account all access is managed via this account.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
Security is governed broadly in line with current HMG polices and industry best practice but internal processes are not currently certified to a standard.
Information security policies and processes
Any and all incidents are notified to the board who make best endeavours to resolve them including but not limited to bringing in CLAS consultants for resolution.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
OS patches are validated by the outsourced hosting service provider; all internal code changes go through an internal review.
Vulnerability management type
Vulnerability management approach
Threat notifications come from the outsourced hosting provider and core software is patched through the maintenance agreement.
Protective monitoring type
Protective monitoring approach
Compromise notification is defined by the outsourced hosting serviced provider's SLA.
Incident management type
Incident management approach
Our incident management processes broadly follow the principles in ITIL. Communication is via updates on the website or direct email depending on the nature of the incident.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks


£0 to £499 a transaction
Discount for educational organisations
Free trial available
Description of free trial
The service includes free features.
Link to free trial

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.