Nine23

Cloud Information Assurance Advisory

Specialist advice for remote access and mobility cloud solutions to achieve accreditation at OFFICIAL, including SENSITIVE caveat. Undertaken by CCP IA Archtiect Lead with track record of accredited RMADS in government ministries.

Features

  • Cloud experts with track record of government deployments
  • Hosting solutions advisory: On-prem/IaaS/PaaS/SaaS
  • Government security compliance advice
  • NCSC and industry best practice compliance
  • Integration of multiple cloud services by different providers
  • Remote access solution advice
  • End User Device guidance and NCSC guideline compliance
  • Full RMADS service

Benefits

  • Impartial advice on cloud solutions
  • Security assessment and documentation including remedial work where necessary
  • De-risked project and programmes
  • Managed engagement with stakeholders inc users, business, accreditors, technical

Pricing

£350 to £1200 per person per day

Service documents

G-Cloud 9

980852007582869

Nine23

Stuart McKean

+44 (0) 238 20 20 300

info@nine23.co.uk

Planning

Planning
Planning service Yes
How the planning service works Nine23 has a proven track record of planning, delivering and servicing cloud hosted mobility solutions. This experience has given us knowledge about the requirements of cloud solutions including end user experience, overarching business requirements, technical and security compliance requirements, architectural design and service modelling.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Mobility and remote access cloud solutions
  • Solutions that need to comply with government standards

Training

Training
Training service provided Yes
How the training service works As part of cloud solution deployments, we can provide training material and support services to ensure once a transition to service has been achieved, the organisation's admin staff can maintain configurations and confidently administer their solution.
Training is tied to specific services Yes
Services the training service works with
  • Mobility and remote access cloud solutions
  • Solutions that need to comply with government standards

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Nine23 have worked with multiple vendors to setup and move services between cloud providers and from on-prem to cloud infrastructures. We provide support services to articulate the strategy, undertake the implementation and maintain the configuration, if necessary.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Mobility and remote access cloud solutions
  • Solutions that need to comply with government standards

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We provide flexible support for hosted services with expertise gained through experience of multiple cloud service deliveries. We provide strategic guidance, architectural design, security and accreditation compliance advice, service and configuration support, and networking advice for software and systems - this support can be provided for solutions created by us for the client, or that the client has in place already.

Service scope

Service scope
Service constraints No service contraints yet identified

User support

User support
Email or online ticketing support Email or online ticketing
Support response times A response will be given within 15 minutes of service requests during business hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We provide a standardised SLA for clients to ensure the service is understood by you, and is sufficiently supported by our engineers. You will be able to interact directly with engineers who know your account and can deal with issues immediately, without having to first wade through a log-and-flog Helpdesk.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £350 to £1200 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
Return to top ↑