Geode Networks Ltd

Network Capacity & Scenario Planning Service

Validate proposed network designs and predict capacity requirements. Model the intended network infrastructure design to validate resilience and predict traffic growth - using state-of-the-art predictive analytic tools to understand current usage patterns and predicting future bandwidth requirements and their likely impact on the network.

Features

  • Baseline view of current infrastructure resources
  • Accurate scenario modelling and assessment of future change options
  • Expert, easy to share reporting
  • Estimation of application network traffic growth
  • Verify the network will successfully reroute if links fail
  • Validate the new network design will function correctly
  • Prediction of application performance figures against the new network design
  • Provision of information to correctly size the required WAN links
  • Analyse scenarios of network design, user numbers and application loads

Benefits

  • Accurately baselines your current infrastructure resources and assesses headroom
  • Run 'what-if' and failure scenarios
  • Baseline a current view of infrastructure resources to make decisions

Pricing

£1,000.00 a person a day

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at msollars@geodeservices.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 7 9 9 4 6 7 7 5 8 4 3 2 6 8

Contact

Geode Networks Ltd Marc Sollars
Telephone: 01189 838620
Email: msollars@geodeservices.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
As no contract is entered into without complete agreement between both parties, and Geode Networks having the resources available to fulfil any contractual obligations, there should be no service constraints to consider
System requirements
System requirements will vary depending on deployment criteria

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Geode support provide a set of service options ranging from 24/7 telephone technical support to onsite engineering resource support Support level costs will vary depending on contractual obligations and the service provided Technical Account Manager and monthly or quarterly reviews are available with this service
Support available to third parties
Yes

Onboarding and offboarding

Getting started
On site training, online training and user documentation can be provided as part of this service
Service documentation
No
End-of-contract data extraction
Any user-data will remain the property of the users and can be transferred or deleted as required
End-of-contract process
Dependant on the type, nature and duration of the project, the termination process is defined on a case by case basis

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
This is not a shared service

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
This service is provided as a managed service and outputs will be provided on request
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
Word
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
Word

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Service level agreements form part of contractual negotiations, as do guaranteed availability metrics and penalties
Approach to resilience
Available on request
Outage reporting
Email alerts and dashboards

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
Access control within management interfaces are assured by an independent validation of assertion Administrator permissions assured by independent validation of assertion
Access restriction testing frequency
At least once a year
Management access authentication
Limited access network (for example PSN)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Teneo Ltd, Geode's parent company holds ISO27001

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Geode Services parent company Teneo Ltd is ISO27001 certified, although Geode does not hold the certification it follows the same processes and systems as the parent company.
Information security policies and processes
Geode's parent company has ISO27001 certification and also such all subsidiaries use the industry accepted security standard and therefore comply with the regulations and controls under this framework.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Geode’s Configuration and Change Management processes follow ITIL's Service Management best practice framework, including the guidance for building, deploying, and transitioning new or changed IT services into operation. Geode provide lifecycle services including the planning and management of changes, while minimizing risk. The components of the service are monitored for upgrades and updates provided by the relevant vendors.
Within the Change Management process, each change requested will follow a pre-defined workflow, reflecting the various stages of assessment, approval and implementation of the change as well as a security policy impact assessment.
Vulnerability management type
Undisclosed
Vulnerability management approach
Geode Networks in conjunction with Riverbed closely monitors vulnerabilities as part of SaaS daily operations and distributes vulnerabilities to the Engineering team for review and prioritisation for remediation based upon severity. SaaS is on a monthly release schedule during which updates are deployed. If there is a need for an update outside of the monthly release schedule, patches can be deployed with approval only all updates are performed programmatically and tested prior to deployment.
Protective monitoring type
Undisclosed
Protective monitoring approach
Geode Networks performs annual penetration testing on the SaaS platform and will have IPS/IDS installed with alerts/monitors in case an attack is occurring.
Incident management type
Undisclosed
Incident management approach
Incident management processes is assured by independent validation of assertion

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1,000.00 a person a day
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Geode provide a 14 day free trial and details to be discussed at the start of the project.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at msollars@geodeservices.com. Tell them what format you need. It will help if you say what assistive technology you use.