Capita Business Services Limited
Capita ePayment Touch Tone
ePayment Touch Tone (DTMF automated telephone payments) supports self-service payments by debit or credit card using the telephone keypad.
- Supports payment by debit/ credit card over telephone.
- Recording of the Organisation’s own initial welcome message.
- Guidance is provided using pre-recorded prompts.
- Up to five standard funds/ services can be paid for.
- Capture of customer payment reference.
- Card validation using Card Security Code.
- Refunds and reporting available for the Organisation’s authorised employees.
- Automated self-service option available 24/7 by phone.
- Hosted in a PCI DSS data centre, removing PCI implications.