Field Dynamics

ChargerOptimiser

ChargerOptimiser provides local authorities with a view of what an ideal network of public chargers would look like, given a set of accessibility policies. This enables the authority to flex the accessibility policy to understand the impact on the required public charging network.

Features

  • Set your EV charging policy rules
  • EV charging locations and volumes modelled
  • Output placed onto interactive maps
  • Configurable parameters to refine and adjust policy
  • Overlay other contextual layers
  • Export images and download model results
  • 24/7 data running and results capability

Benefits

  • Set a consistent policy that is evidenced, justified and transparent
  • Contribute to Councils net zero agenda
  • Cost your infrastructure roll out reduce consulting costs
  • Enable more effective bids and grant applications for infrastructure
  • Easy and intuitive option to visualise your EV charging strategy
  • Greater confidence with decision making
  • No data management, GIS, BI skills required for advanced analysis
  • Designed to support wider supplier / charge point operator engagement
  • Fast and configurable results

Pricing

£4,440 a unit a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@field-dynamics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 7 4 2 9 3 1 7 0 1 7 9 5 8 6

Contact

Field Dynamics Field Dynamics
Telephone: 01212328050
Email: info@field-dynamics.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No
System requirements
  • Browser accessible
  • Browser up to date
  • Browser secure

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We use reasonable endeavours to respond to emails during standard business hours Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
Support is provided between 9am – 5pm Monday to Friday.
Support available to third parties
No

Onboarding and offboarding

Getting started
Approved customers are on-boarded through the creation of an account.
Service documentation
No
End-of-contract data extraction
All customer data can be extracted in a number of formats to ensure a safe and secure migration to any new systems being used if required.
End-of-contract process
Customers are invited to renew their subscription 90 days ahead of expiry. Should the customer not renew, then access to the hosted environment will cease at the end of the subscription and instance provided for the customer will be deleted.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Adapted to tablet and smartphone formats.
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
Demand in the system is met by auto-scaling through cloud providers (Microsoft Azure, Amazon Web Services).

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
All customer data can be extracted in a number of formats to ensure a safe and secure migration.
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • MS Excel
  • Spatial files (TAB SHP)

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
The service will be available 99% of the time including Scheduled and Unscheduled maintenance. This excludes Unscheduled maintenance due to malicious attack.
Approach to resilience
Available on request.
Outage reporting
Email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
Limited users. Username and password.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ISO Quality Services Limited
ISO/IEC 27001 accreditation date
27/03/2020
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Follow ISO27001.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Service components continue to be tracked and reviewed monthly, with risk assessments on security impacts.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Continuous internal monitoring of potential threats, with appropriate mitigation plans deployed based on risk severity ratings.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Third party audit and assessment. Incident response dependent on severity.
Incident management type
Supplier-defined controls
Incident management approach
Incident management processes are in place for this service, and are actively deployed in response to security incidents.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£4,440 a unit a year
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@field-dynamics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.