IMSL is a qualified Service Provider to Palantir Technologies. We deliver essential training, deployment and operational support services to Palantir’s end use customers. Palantir's products are independently listed within the G-Cloud Framework and this IMSL service is designed to support organisations that have contracted directly with Palantir for the platform.
- Palantir Gotham user training - Basic, Intermediate and Advanced.
- Embedded PG expert operator and mentoring resources provision.
- Operationally deployable Field Support Representatives (FSRs)
- Data-integration support.
- Scaleable and flexible service provision.
- Trainers and FSR's are highly experienced intelligence professionals.
- IMSL is a qualified Palantir Gotham service support company.
- Simple, cost effective access to approved Palantir Gotham user training.
- Support newly trained staff with experienced IMSL mentors.
- Access burst-capacity operator resources.
- Embed expert support and data-integration resources.
- Services provided by intelligence professionals that understand the challenges.
£450 to £1200 per person per day
- Minimum contract period: Day
- Excluding VAT
Intelligence Management Support Services Ltd (IMSL)
|Support service type||
|Support accessible to any third-party suppliers||Yes|
|Support availability||The default support level is 9 to 5 Monday to Friday, excluding public holidays, but flexible subject to contract specifics.|
|Standard support response times||1 hour to 24 hours depending on the nature of the support required and the actual contracted service level.|
|Incident escalation process available||Yes|