PupilAsset LTD

Pupil Asset Tracker

Assessment solutions for every key stage.

Make sense of your school's performance with easy to use reporting and analysis for attendance, behaviour and attainment. Tracker always offers up-to-date National Curriculum Frameworks and helps you prepare your school for inspections. Take control of your school.

Features

  • Real-time Reporting - beautifully simple, yet simply powerful.
  • Dynamic Dashboard - quick and easy to customise.
  • Super Search - possibly the most powerful Tracker search tool!
  • Behaviour and Achievements.
  • Summative and Formative tracking.
  • PITA (Point In Time Assessment) tracking.
  • Grades, Numeric Grades and Diplomas.
  • Assessment without levels.
  • National Curriculum Age Bands.
  • National Curriculum Levels.

Benefits

  • Take control of your school - Assessment tracking that's sense.
  • Save time - enter data once and reuse many times.
  • Own your data - get to your data fast.
  • Dynamically make sense of your school, or MAT performance.
  • Track pupil progress, plan interventions and avoid surprises.
  • Track progress and attainment across your MAT with Cluster View.
  • Summative, Formative and PITA (Point In Time Assessment) Tracking.
  • Hybrid assessment - formative and summative automatically combined.
  • Bespoke options to suit your school's approach to assessment tracking.
  • Latest National Curriculum Frameworks and customise your own!

Pricing

£652.00 per licence per year

Service documents

G-Cloud 10

970764217008012

PupilAsset LTD

Michael Pickett

01603 631 436

michaelp@pupilasset.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints The Pupil Asset Tracker is device agnostic. They are delivered through standard web browsers and Android, or iOS apps.

The Pupil Asset Tracker supports all major Operating Systems (OS) and browser versions, as currently maintained by their respective manufacturers (including version -1). Supported browsers include Google Chrome (Rapid Release), Apple Safari (9.x +), Microsoft Internet Explorer (11.x), Mozilla Firefox (Rapid Release) and Microsoft Edge (12.x +).

Our favourite browser (and not just when using Pupil Asset) is Google Chrome for its speed, stability and adherence to web standards.
System requirements
  • Standards-based Internet web browser - Google Chrome is recommended!
  • Android, or iOS if using the Parent & Teacher Apps.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Our Service Desk support lines are open from 8.00am – 6.00pm, Monday to Friday, excluding bank and public holidays. We operate an answer phone service for the logging of all Requests for Assistance (RFA) placed outside of these hours and will respond to queries on the next working day.

Support requests can also be logged via email, or the Pupil Asset Support Log (online ticketing), which is available 24 hours a day, 7 days a week. All support requests are logged on our system and given a support ticket number.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Pupil Asset provides 1st, 2nd and 3rd level support across all of our products and services. Support is included within the price for the service.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Our support for Onboarding includes:
- Data migration
- Data cleansing
- Online training
- Face-to-face training
- Online and contextual support documentation
Service documentation Yes
Documentation formats
  • HTML
  • ODF
  • PDF
  • Other
Other documentation formats Video
End-of-contract data extraction There are a number of ways in which users can extract their data when their contract ends, or at any point during their current contract for other data integration purposes. We support all of the industry standard data extraction formats including XML, CSV and specifically for schools, CTF (Common Transfer File). We also support the Access 4 Learning Systems Interoperability Framework standard (A4L SIF).

Ultimately the data belongs to the customer and our ethos is to remove access to data barriers.
End-of-contract process We do not typically levy any additional charges at the end of a contract. We will support customers as far as is possible to extract the data required to migrate to a replacement equivalent service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Pupil Asset MIS and Tracker are primarily delivered through a web browser and full functionality is available regardless of device. Pupil Asset has been architected from the ground up to be device agnostic.

We also have Android and iOS apps for Teachers and Parents.
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing We use online accessibility testing services and browser plugins to test our solutions meet the required accessibility standards.
API Yes
What users can and can't do using the API The Pupil Asset APIs surface a wide range of data. Typically, customers will request access to the API(s) on behalf of third party suppliers of complimentary systems e.g. to be interoperable with pupil, staff and group data. We are very responsive to the development of our APIs to support diverse read/write API access requests and surface the relevant data objects and items.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available No

Scaling

Scaling
Independence of resources Pupil Asset services are Cloud hosted in UK data centres. Our services automatically scale based upon demand, so the activity of one user, will not perceptibly impact the activity of another. The platform is designed to flex-up during periods of high demand, such as DfE censuses, or down for example over the Summer break.

Analytics

Analytics
Service usage metrics Yes
Metrics types Users with the relevant permissions can view user activity metrics.
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Users have a number of options for exporting their data. These are as follows:
- Leavers Wizard
- CTF
- CSV
- TAB
- Export All (CSV)
- Word
- Excel

Any, or all data can be exported.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • Access 4 Learning (A4L) Systems Interoperability Framework (SIF)
  • Common Transfer File (CTF)
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Access 4 Learning (A4L) Systems Interoperability Framework (SIF)
  • Common Transfer File (CTF)

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% cloud hosting availability assured by contractual commitment.
99.99% service availability excluding planned maintenance windows.
Approach to resilience Pupil Asset MIS and Tracker are Cloud hosted services. There is no requirement for local on-site hosting infrastructure. Pupil Asset has been architected from the ground up to have a light footprint with minimal impact upon bandwidth - comparable with typical well-designed web applications. A reliable Internet connection is all that is required to access and use Pupil Asset’s products and services.

Capacity, resilience and redundancy are all managed at the Cloud level. Pupil Asset takes advantage of the ability for capacity to be flexed up (and down) as demand requires e.g. census returns may consume above average capacity, whilst holiday periods need less. The nature of Cloud hosting affords resilience and redundancy across multiple virtualised servers and across geographically linked data centres. Furthermore, as previously referenced, Pupil Asset employs a second Cloud hosting provider, Rackspace, for additional architectural peace of mind. Pupil Asset adheres to the ISO/IEC 27001:2013 standard for Information Security and both Bytemark and Rackspace are ISO/IEC 27001:2013 accredited.
Outage reporting Full system outages are reported via email alerts, Twitter and on our public facing website at http://www.pupilasset.com.

Users are typically alerted to partial outages via the secure in-platform Pupil Asset messaging system called Pattr.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels We have architected Pupil Asset to support Role-Based Access Control (RBAC) with a combination of MAC (Mandatory Access Control) for system processes and DAC (Discretionary Access Control) for users and groups.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We ensure data confidentiality, integrity and availability through a robust combination of policies, processes and independent evaluation.

PupilAsset Ltd. follows the ISO/IEC 27001:2013 – Information Security Management standard. Related policies and procedures are subject to regular internal review. We have an Information Security Management System (ISMS) group which meets regularly and by exception. The ISMS group includes Director level membership.

Our intention is to submit for independent ISO 27001 accreditation in due course.

Pupil Asset is also registered with the Information Commissioner's Office (ICO).
Information security policies and processes PupilAsset Ltd. follows the ISO/IEC 27001:2013 – Information Security Management standard. Related policies and procedures are subject to regular internal review. We have an Information Security Management System (ISMS) group which meets regularly and by exception. The ISMS group includes Director level membership.

Our intention is to submit for independent ISO 27001 accreditation in due course.

Pupil Asset is also registered with the Information Commissioner's Office (ICO).

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Pupil Asset has embedded the ITILv3 2011 Edition set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.

We have a robust approach to configuration and change management aligned to our ITIL processes and procedures.

We maintain information about Configuration Items (i.e., assets) required to deliver the service, including their relationships in the context of:

- Identification
- Planning
- Change control
- Change management
- Release management
- Maintenance

All of our ITIL processes are supported by a Operational Governance Handbook.
Vulnerability management type Supplier-defined controls
Vulnerability management approach We have integrated vulnerability management into our ISO/IEC 27001:2013 processes and procedures. Our ISMS (Information Security Management System) group meets at least quarterly and by exception, with director level representation, to assess potential vulnerabilities and review actions to mitigate risk.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our approach to proactive monitoring is defined through policies and procedures integrated into our ISO/IEC 27001:2013 governance and closely supported by our implementation of ITILv3 2011 Edition.
Incident management type Supplier-defined controls
Incident management approach Our approach to incident management is defined through policies and procedures integrated into our ISO/IEC 27001:2013 governance and closely supported by our implementation of ITILv3 2011 Edition.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £652.00 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 1 month access to all functionality available in the licensed version of Pupil Asset MIS.

This does not include SMS message bundles, migration, training, or consultancy.
Link to free trial https://www.pupilasset.com/contact

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
Return to top ↑