Sitekit

NHS Online Account

NHS Online Account provides citizens with an assured online identity using a social identity provider plus F2F vouching (e.g., Facebook, Microsoft, Google) or a GOV.UK Verify identity provider, matched to an NHS number. This gives citizens a portable online identity they can use with a range of online NHS services.

Features

  • Federation broker service
  • Matching service that retrieves an NHS number
  • Mapping service that associates an identity with an NHS number
  • Secure token service
  • Open APIs

Benefits

  • Give citizens a choice of how they log in
  • Identify citizens reliably using their NHS number
  • Enable a plug-and-play ecosystem of services

Pricing

£9000 to £75000 per licence per year

  • Minimum contract period: Year
  • Excluding VAT
  • Trial option available

Service documents

G-Cloud 8

968749753193544

Sitekit

Sales and Marketing

0845 299 0900

sales@sitekit.net

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability 24/7/365
Standard support response times Per level definition as documented in this listing's service description section eight, Service Levels
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported No
Service provisioning time 5 days
Service deprovisioning time 5 days

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • .NET
  • JSON
  • PHP
  • Angular JS

API access

API access
Name Content
API access available and supported Yes
API type RESTful, SOAP

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Certifications
Name Content
Vendor certification(s)
  • Microsoft Partner Gold Independent Software Vendor (ISV)
  • ISO 9001:2008

Identity standards

Identity standards
Name Content
Identity standards your service uses
  • SAML
  • OpenID Connect
  • OAuth
  • WS-Federation

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 1
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service TLS (HTTPS or VPN) version 1.2 or later

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location EU, assured by independent validation of assertion
Data management location UK
Legal jurisdiction of service provider UK
Datacentre protection Yes, assured by independent validation of assertion
Data-at-rest protection FIPS-assured encryption, assured by independent validation of assertion
Secure data deletion Other erasure process
Service availability 99.9, assured by contractual commitment

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud, assured by independent validation of assertion
Type of consumer Anyone - public, assured by independent validation of assertion
Services separation Yes, assured by independent testing of implementation
Services management separation Yes

Governance

Governance
Name Content
Governance framework Yes

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published Yes

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and two-factor authentication
  • Username and TLS client certificate
  • Authentication federation
  • Username and strong password/passphrase enforcement

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Unknown devices
Training Yes
Return to top ↑