This G-Cloud 10 service is no longer available to buy.

The G-Cloud 10 framework expired on Tuesday 2 July 2019. Any existing contracts with Genius Software Solutions Ltd are still valid.
Genius Software Solutions Ltd

Network & Internet Security - SSL Certificate Inventory Management System

Discover and manage every SSL certificate in your network inventory. Easily identify, what, where, when and centralise all expiry dates. Never miss a single certificate renewal with automated expiry alerts guaranteeing continuity of business processes. Easily identify, manage weak or non-compliant certificates and services across your public and private networks

Features

  • Comprehensive discovery of SSL certificates across all networks public &private
  • Non-intrusive – No software needs to be installed
  • Web-based management interface
  • Vendor neutral – can discover commercial or self-signed certificates
  • Multi-protocol – not just HTTP/S but most common TLS-enabled services
  • Scalable – uses optional discovery agents to cover entire topologies
  • Policy driven, to easily identify rogue or weak certificates
  • Full reporting, export and email alerting facilities
  • Offline, stand-alone inventory tool for disconnected networks
  • Local Certificate Authority Integration

Benefits

  • Inventory Management, What Certificates, Where, How Many, Expiry, What Used?
  • Never Miss a Certificate Renewal, Auto Alerts Guarantee Business/Service Continuity
  • Reduce downtime, find and replace expiring certificates before they expire
  • Locate and replace weak/non-compliant certificates before they present security risk
  • Produce MI on SSL certificates across entire ICT estate
  • Identify certificates installed against organisational policies
  • Identify networks services using outdated, invalid or missing certificates
  • Consolidate certificates across devices, reducing cost and maintenance
  • Easily identify services and certificates in use prior to redeployment
  • Cloud Based, access securely from any location/site, enable DR

Pricing

£199 to £2,999 a unit a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bcrawford@geniusssl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 10

Service ID

9 6 0 8 9 0 1 7 3 6 7 9 2 9 6

Contact

Genius Software Solutions Ltd Barry Crawford
Telephone: 07584 684 781
Email: bcrawford@geniusssl.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
Not Applicable
System requirements
Web browser access

User support

Email or online ticketing support
Email or online ticketing
Support response times
Email, online and telephone support are available aligned to match every client contract operating hours, with out of hours service levels also agreed as part of any contract agreement.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.0 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Outside of access to helpdesk, support and account management teams matching client contract core hours, every contract is assigned a dedicated technical (cloud support) as well as account manager for contract contact consistency. Comprehensive support is provided via our fully inclusive licence and maintenance model, onsite if ever required.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Every installation can be supported by onsite training at initial roll out, as well as online training and user documentation given the cloud based delivery model and access. Onsite training can also be provided post go-live, if required.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
This is generally managed via a managed SFTP data transfer process where we pass back any data held on our systems before purging upon contract termination (unless any follow on retention periods have been specified in teh contract requirements), but this specific process can be tailored to individual contract requirements also.
End-of-contract process
Upon termination of service, all data would be returned at no additional cost. Cost would only be incurred if it involved the purchase of hardware outside of a standard secure SFTP repatriation, as described earlier.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The application could be accessed from mobile devices in the same way as the desktop site.
Accessibility standards
WCAG 2.0 A
Accessibility testing
None to date, but we are happy to do that as part of any contract requirements.
API
No
Customisation available
Yes
Description of customisation
Each installation can be delivered as an off the shelf package or tailored to the individual client and process it is to be used by.

Screen layouts, system actions, task history, management information & reports, are all customisable. Customisation can be either driven by the end user or the Genius Support & Development teams.

Scaling

Independence of resources
Our cloud deployment model and data centre based delivery model ensures no capacity scaling constraints, either on lead times or physical volumes. We have access to unlimited bandwith, hardware, utilities, telecoms providers and parallel redundancy measures ensures unlimited scaling and capacity capabilities. On top of this, we also use a number of live and automated system monitoring devices for all software and networks.

Analytics

Service usage metrics
Yes
Metrics types
Yes, reports can be produced based on any (or mix of) populated database fields allowing any form of usage metrics to be provided via the reporting suite
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export their data from the systems in any specified format; most commonly .xls or .csv.

System outputs however are flexible and can be worked to export in any client defined format, layout or file extension type, i.e. matched to an existing client specific format, layout or process.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • .csv
  • .pdf
  • .doc
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Defined service level agreements (SLAs) are tied to our service delivery, with service credits available should guaranteed levels of availability not be achieved within the measured timeframe. Service level credits could be agreed as part of the contract.
Approach to resilience
Our data centre partners provide access to redundant bandwidth, power, utilities, air conditioning, telecoms providers, etc. Several layers of parallel redundancy exist, i.e. Power; 1. Primary Power, 2. Secondary Power Provider, 3. Diesel Generator Back Up 4. Battery Pack Back Up, showing lower levels of redundancy beyond core. Data Centre partners are also PSN Connection & Service certified and are existing direct government hosting partners themselves.
Outage reporting
Email alerts and service desk telephony updates.

Identity and authentication

User authentication needed
Yes
User authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
All access is log-in/user specific. Access to system functionality can be given on a granular and hierarchical basis, ensuring specified users only have access to specified functionality.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QAS International
ISO/IEC 27001 accreditation date
08/12/16
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
AOC 3.5
PCI DSS accreditation date
28/10/2016
What the PCI DSS doesn’t cover
N/A we have payment processing software that allows customers to enter card details from the security of their own telephone keypad at home, never disclosing details to teh handling agent, taking PCI DSS out of scope completely anyway, regardless of our accreditation. As well as protecting card details from handling person, the DMTF tones are also masked whilst processing and immediately purged by the payment gateway.
Other security certifications
Yes
Any other security certifications
  • ISO 22301
  • ISO 9001:2015

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO 27001, ISO 22301, ISO 9001, PCI DSS

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our change management approach is governed by a Change Advisory Board assessing changes appropriately in terms of:

Urgency
Rationale
Benefit
Impact of completing the change, versus not completing it
Risk assessment
An initial assessment of the work/timescales involved

The CAB will agree as a team the resulting priority of the change, and if the team agree the change should go ahead it is undertaken in line with overall priorities. In line with this, legal or regulatory change will always remain highest on the priority list and changes are assessed for impact in line with our ISO 27001 accreditation and framework.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Our security team monitor communications from our vendors and suppliers for patches, both scheduled and out-of-cycle. Patches are typically deployed within 24 hours of availability into a limited production environment, before progressing to the remaining environment within 48 hours of availability. We subscribe to industry mailing lists (e.g. CERT/NCAS) to maintain an awareness of any breaking threats.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Regular scans are ran of our internal and external network to identify any potential areas of weakness, using commercial products. Reports from these scans are reviewed daily. If any issues are found, they generate an immediate ticket within our response system, and mitigations or fixes are typically installed within 24 hours.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Our incident management process is aligned to our ISO 27001 accreditation. Users can report incident via our helpdesk and support teams and incident reports are draft and issued by the same teams for our clients upon reporting on incidents.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£199 to £2,999 a unit a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Free trial is available for a one month period. Full system functionality is included as part of the trial.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bcrawford@geniusssl.com. Tell them what format you need. It will help if you say what assistive technology you use.