Accordio Ltd

Cloud Consulting Services

Providing a range of high quality services to support the successful implementation and benefits realisation, of cloud services and other ICT innovations by providing Change Management, Process Improvement, Benefits Management, Analysis and other supportive consulting services.

Features

  • Business Case Development
  • Business Process Improvement & Mapping
  • Business Process Transformation
  • Change Management
  • Benefits Realisation & Management
  • Stakeholder Engagement
  • Business Analysis
  • Project & Programme Management
  • Transition Management

Benefits

  • Justification & Acceptance of business case
  • Realisation of project and programme objectives
  • Efficiency gains
  • Service quality improvement
  • Active user engagement in change
  • Clear understanding of operating models
  • Simplification & streamlining of operations

Pricing

£350 to £1200 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

9 5 8 2 5 3 5 6 6 1 6 9 2 6 5

Contact

Accordio Ltd

Rob Neil

07802 400407

rob.neil@accordio.co.uk

Planning

Planning service
Yes
How the planning service works
The service listed below can be procured individually, but more often a selection of these services are used to address the specific needs of a customer.

* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management

We work closely with customers at all stages of a project including the initial project definition, which we believe is essential to subsequent success. Projects are managed in accordance with the PRINCE2 methodology with a strong focus on benefits management and realisation.

Whilst Accordio has a deep background in technology, we add most value by contributing to the “softer” aspects of ICT / cloud solutions such as business analysis, process improvement, organisational change & stakeholder engagement and benefits management.

Full details are available with our published service definition document.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our portfolio of services are used to help identify the steps needed to achieve a successful migration, including:

* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management

We offer support to identify the right cloud solution for each engagement and work with a variety of partners to deliver on time and to budget. Alternatively we can provide procurement support and due diligence if clients choose to use different IaaS, PaaS or SaaS suppliers.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security strategy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 4 working hours 07:00-19:00 Monday-Friday
Within 12 hours 07:00-19:00 Saturday-Sunday
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
We provide support for the whole lifecycle - from initial scoring and analysis through to transition and on-boarding to the chosen solution provider. Our support costs are included within the quoted day rates or or project cost and will cover all required technical and other requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£350 to £1200 per person per day
Discount for educational organisations
Yes

Service documents

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