Level 5

DevOps Services – Cloud Infrastructure

We offer cloud structure implementation and support provided by our expert team with specific experience in building to GDS Service Standards. We specialise in building cloud-based continuous integration/deployment pipelines, but our offering also includes gap analysis, digital transformation planning, training and system health-check assessments.

Features

  • Government Digital Service Standards experience
  • Cloud health check review
  • Digital transformation planning and analysis
  • Discovery-phase support
  • Real-time service monitoring
  • Automated workflow using CI/CD
  • Migration from existing legacy services
  • Security cleared development team
  • Ongoing maintenance (if required)
  • Training for existing teams (if required)

Benefits

  • Rapid development
  • Flexible working environments (on-site and remote)
  • Integration with existent teams
  • Experience in passing Alpha and Beta GDS Assessments
  • Highly skilled engineers
  • Technical roadmap and planning with MVP in mind
  • Automated workflows transitioned from manual processes
  • Experienced team specialising on public sector projects
  • Complete transparency at every stage
  • Azure, AWS and GCP Configuration and Deployment

Pricing

£675 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gaurav@level5.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 5 8 0 0 7 9 0 2 7 4 7 0 9 6

Contact

Level 5 Gaurav Malhotra
Telephone: 0333 444 07 90
Email: gaurav@level5.co.uk

Planning

Planning service
Yes
How the planning service works
We work as an embedded part of your team in order to get an in-depth understanding of your user needs and effectively finalise the overall requirements. This involves defining goals, drawing up a technical roadmap and producing a minimal viable product (MVP).

Our in-depth analysis allows us to prepare your network for transparent and secure migration of infrastructure, workloads and applications to the cloud, while ensuring the architecture is in place to allow access to them in the normal way from the existing network.

Working as an extension of your team, we will help you to fully understand the differences between different services and platforms before initiating the agreed best strategy to implement a fully maintainable cloud service.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our embedded integration into your team allows for continuous and ongoing knowledge transfer. It’s a unique approach that ensures our clients get the best of our expertise. We encourage regular training sessions to share industry best practices, and also to provide an insight into the rationale behind our particular development processes.

We also provide remote or on-site training for application end users.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
After analysing the user requirements, we provide a streamlined development service to set up your application.

Should we need to migrate a digital service, we will implement a bespoke ETL tool, compatible with your services, to transfer data and ensure the safe migration of your assets.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our team use testing as part of our own ‘definition of done’ practices. When working within a client team, we encourage the use of automated and manual QA testing processes. During each development lifecycle (Beta, Alpha, Live) we can handle any penetration testing required to test the performance of the application. It’s this approach that has seen us pass GDS assessments.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
How the support service works
We provide bespoke support packages to suit all budgets and every need.

Service scope

Service constraints
Services are subject to timing

User support

Email or online ticketing support
Email or online ticketing
Support response times
We offer customised solutions based on our clients’ SLA requirements. Our team has the ability to provide support response within 30 minutes as a part of our 24-hour support service.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Provided on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£675 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gaurav@level5.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.