Level 5
DevOps Services – Cloud Infrastructure
We offer cloud structure implementation and support provided by our expert team with specific experience in building to GDS Service Standards. We specialise in building cloud-based continuous integration/deployment pipelines, but our offering also includes gap analysis, digital transformation planning, training and system health-check assessments.
Features
- Government Digital Service Standards experience
- Cloud health check review
- Digital transformation planning and analysis
- Discovery-phase support
- Real-time service monitoring
- Automated workflow using CI/CD
- Migration from existing legacy services
- Security cleared development team
- Ongoing maintenance (if required)
- Training for existing teams (if required)
Benefits
- Rapid development
- Flexible working environments (on-site and remote)
- Integration with existent teams
- Experience in passing Alpha and Beta GDS Assessments
- Highly skilled engineers
- Technical roadmap and planning with MVP in mind
- Automated workflows transitioned from manual processes
- Experienced team specialising on public sector projects
- Complete transparency at every stage
- Azure, AWS and GCP Configuration and Deployment
Pricing
£675 a person a day
- Education pricing available
Service documents
Framework
G-Cloud 12
Service ID
9 5 8 0 0 7 9 0 2 7 4 7 0 9 6
Contact
Level 5
Gaurav Malhotra
Telephone: 0333 444 07 90
Email: gaurav@level5.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
We work as an embedded part of your team in order to get an in-depth understanding of your user needs and effectively finalise the overall requirements. This involves defining goals, drawing up a technical roadmap and producing a minimal viable product (MVP).
Our in-depth analysis allows us to prepare your network for transparent and secure migration of infrastructure, workloads and applications to the cloud, while ensuring the architecture is in place to allow access to them in the normal way from the existing network.
Working as an extension of your team, we will help you to fully understand the differences between different services and platforms before initiating the agreed best strategy to implement a fully maintainable cloud service. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Our embedded integration into your team allows for continuous and ongoing knowledge transfer. It’s a unique approach that ensures our clients get the best of our expertise. We encourage regular training sessions to share industry best practices, and also to provide an insight into the rationale behind our particular development processes.
We also provide remote or on-site training for application end users. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
After analysing the user requirements, we provide a streamlined development service to set up your application.
Should we need to migrate a digital service, we will implement a bespoke ETL tool, compatible with your services, to transfer data and ensure the safe migration of your assets. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our team use testing as part of our own ‘definition of done’ practices. When working within a client team, we encourage the use of automated and manual QA testing processes. During each development lifecycle (Beta, Alpha, Live) we can handle any penetration testing required to test the performance of the application. It’s this approach that has seen us pass GDS assessments.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- How the support service works
- We provide bespoke support packages to suit all budgets and every need.
Service scope
- Service constraints
- Services are subject to timing
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We offer customised solutions based on our clients’ SLA requirements. Our team has the ability to provide support response within 30 minutes as a part of our 24-hour support service.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Provided on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £675 a person a day
- Discount for educational organisations
- Yes