Slalom Consulting

AWS ENABLED BUSINESS OPTIMISATION

Slalom works with clients to deploy a suite of AWS services to achieve improved business efficiency and citizen connection through POCs/full solutions. As a premier AWS partner we have detailed knowledge of core AWS technologies like Amazon Connect, Textract, Comprehend, Lex and how these are successfully integrated with existing solutions.

Features

  • Identify role/value of AWS services within a business/CRM strategy
  • Definition of a service blueprint addressing people, process and technology
  • Technical architecture skills to optimally position AWS services
  • UX/UCD skills to optimise design of AWS citizen connection services
  • Design and implement Amazon Connect in call centre operations
  • Integrate Lex, Comprehend and Natural Language chatbots with Amazon Connect
  • Integrate Textract to automatically extracts data from documents
  • Integrate SageMaker to build and optimise Machine Learning models
  • Integrate Kendra for advanced search functionality powered by machine learning
  • Cloud engineering, strategy, UX and data skills deliver human-centric POCs/solutions

Benefits

  • Improved clarity on approach and benefits of enhanced citizen connection
  • Improved integration between multiple AWS services
  • Improved levels of efficiency and cost-savings through automation
  • Independent analysis of technology options, costs and benefits
  • Improved control of scope and delivery via agile delivery
  • Improved clarity on how data can inform service re-design
  • Improved visualisation of insights and understanding of citizen behaviour
  • Improving the skills and capabilities of in-house staff
  • Reduced project costs via accessing AWS funding programmes
  • Improved confidence by using a fully certified Premier AWS Partner

Pricing

£600 to £1,900 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alastair.vetch@slalom.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 5 7 0 6 3 9 7 2 2 4 9 3 4 3

Contact

Slalom Consulting Alastair Vetch
Telephone: 020 3771 1140
Email: alastair.vetch@slalom.com

Planning

Planning service
Yes
How the planning service works
Slalom takes a pragmatic approach to planning which is specific to the needs of each client and based on our experience from previous projects. Our approach is always tailored to the client’s technology landscape and business environment, focused on helping them define the appropriate milestones and reach their desired outcome.

We help buyers in three ways:

1. Review your Cloud Strategy and Operating Model to help ensure that implementation appropriately covers all necessary aspects of people, process, technology and data

2. Conducting Cloud Readiness Assessments - leveraging our experience of multiple cloud platforms and services to determine likely success of a future implementation

3. Consultants from our Delivery Leadership practice to help formulate suitably detailed plans and coordinate activities for a successful implementation
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Slalom provides a range of training depending on the solution implemented, from instructor led to online paced learning. For more generic out of the box solutions we leverage training directed by our partners (e.g. AWS, MS Azure, Ui Path, Blue Prism etc) and for more customised solutions we design training from the ground up, tailored to the needs of your employees.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Slalom has a proven approach for set-up and migration to the cloud. We have set up joint AWS and Slalom Launch Centres where information technology professionals will be able to attend and learn all about how to migrate to AWS, and in doing so become “cloud-native”. The approach involves transforming business processes, operating models and workforce skills and behaviours and aligns with our planning approach: 1. Review your Cloud Strategy and Operating Model to help ensure that implementation appropriately covers all necessary aspects of people, process, technology and data 2. Conducting Cloud Readiness Assessments - leveraging our experience of multiple cloud platforms and services to determine likely success of a future implementation 3. Cloud, Data and DevOps Engineers to help define and if necessary build the CI/CD pipelines to aid an automated migration strategy.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Slalom specialises in Agile QA Leadership and helping project teams properly integrate testing and quality assurance processes into the agile project lifecycle.

We have Quality Engineers in our software engineering team able to define a suitable test approach as well as build and implement automated testing services

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Slalom provide business and technical support throughout our engagement with you. We are not a managed service provider which is one reason why a key feature of our approach is to upskill Authority staff to effectively operate service(s) we help implement. Our account management team will remain in regular contact to gain feedback and help determine if the intended outcomes and benefits of the project have been realised (accepting that this may be some time after our engagement has finished).

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£600 to £1,900 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alastair.vetch@slalom.com. Tell them what format you need. It will help if you say what assistive technology you use.