ITSM Zone

Accredited Training for Cloud

Online training for the management of cloud based services
Includes Cloud Computing Foundation, ITIL v3, ITIL 4, DevOps, Agile and VeriSM training

Features

  • Accredited training in Cloud Computing
  • Cloud Computing Foundation Certification Training
  • Online training in Service Management Courses
  • Training in Managing Services in the Digital Era

Benefits

  • Reduces costs
  • Reduces disruption to services
  • Brings a standardised knowledge to entire teams

Pricing

£190 per licence

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

9 5 1 4 4 5 0 5 5 1 5 1 0 1 9

Contact

ITSM Zone

Kirsty Unila

07545011420

Kirsty@ITSM.Zone

Planning

Planning service
Yes
How the planning service works
Standardised training in the use and management of cloud based services will help buyers and users know how to implement and manage the services that they are using. It will also help to identify risks and manage them
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Cloud Computing Foundation - fully accredited training for architecture, design, and deployment models
VeriSM - Service Management training for the digital age
All training is fully online, giving a cost effective solution that avoids disruption to services as students do not need to be away from the office
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Training covers the principles of Cloud Computing, Using and accessing the Cloud and Implementing and managing Cloud Computing.
This can help users to successfully move to, or between cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Other
Other security services
Cyber Security Training

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hour maximum response time
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
We support our learners with a 24/7 helpdesk
There are no additional costs involved

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Price
£190 per licence
Discount for educational organisations
Yes

Service documents

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