ITSM Zone

Accredited Training for Cloud

Online training for the management of cloud based services
Includes Cloud Computing Foundation, ITIL, ITL 4, DevOps and VeriSM training

Features

  • Accredited training in Cloud Computing
  • Cloud Computing Foundation Certification Training
  • Online training in Service Management Courses
  • Training in Managing Services in the Digital Era

Benefits

  • Reduces costs
  • Reduces disruption to services
  • Brings a standardised knowledge to entire teams

Pricing

£190 per licence

  • Education pricing available

Service documents

G-Cloud 11

951445055151019

ITSM Zone

Kirsty Unila

07545011420

Kirsty@ITSM.Zone

Planning

Planning
Planning service Yes
How the planning service works Standardised training in the use and management of cloud based services will help buyers and users know how to implement and manage the services that they are using. It will also help to identify risks and manage them
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Cloud Computing Foundation - fully accredited training for architecture, design, and deployment models
VeriSM - Service Management training for the digital age
All training is fully online, giving a cost effective solution that avoids disruption to services as students do not need to be away from the office
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Training covers the principles of Cloud Computing, Using and accessing the Cloud and Implementing and managing Cloud Computing.
This can help users to successfully move to, or between cloud services.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type Other
Other security services Cyber Security Training

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 2 hour maximum response time
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels We support our learners with a 24/7 helpdesk
There are no additional costs involved

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Pricing

Pricing
Price £190 per licence
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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