Sopra Steria Ltd

Sopra Steria SmartInterview Transcribe

SmartInterview Transcribe (SiT) is a cloud-based subscription service that enables organisations to perform automated real-time transcription of digital interview recordings. Our SiT Assessment Service provides specialist SiT skills to assist an organisation in building an objective and compelling SiT business case and achieving the significant business efficiency SiT offers.


  • SiT is relevant to any organisation capturing interviews digitally
  • SiT is available as a secure cloud-based subscription service
  • Interview Transcription as a Service (ItaaS) is a SiT option
  • SiT handles regional and local dialects, accents and vocabularies
  • SiT Auto Highlights a confidence level per word and/or sentence
  • SiT can deliver transcription accuracy levels of up to 80%
  • Reviewers can listen to audio extracts whilst viewing a transcription
  • ‘JumpTo’ feature allows rapid searching for key words or phrases
  • Assessment includes advice and guidance to help exploit SiT
  • Assessment includes business case build components


  • Accelerates the planning and preparation for deploying SiT
  • Enabling the adoption of modern IT processes aligned to Cloud
  • Builds an objective and compelling business case for employing SiT
  • Brings forward benefits of 50% + efficiency gain
  • Quantifies SiT benefits including automated Interview summary and immediate availability
  • Assessment of organisation impact including new operating model
  • Assessment on workload including more focus on higher value cases)
  • Assessment on lifetime cost impact
  • Assessment on Security considerations
  • Service available in England, Scotland, Northern Ireland or Wales


£320 to £1850 per person per day

Service documents

G-Cloud 11


Sopra Steria Ltd

Chris Horne

07954 834 818


Planning service Yes
How the planning service works We provide a planning solution across the service and cloud transformation lifecycle including:
• setting the vision and strategy;
• identifying the inputs to the design including policy, user needs, constraints, opportunities and organisational readiness;
• developing a roadmap which identifies the sequencing and interdependencies between the different elements and responsibilities across the transformation activity;
• engaging your team to deliver the change;
• managing execution of the plan to deliver the outcomes and benefits.

We tailor our approach, using the appropriate mix of agile and waterfall or gate-based process to integrate with your governance cycles.

We draw on our specialist expertise in programme and project management, organisational change, HR security, procurement, technology and finance.
Planning service works with specific services No


Training service provided Yes
How the training service works We develop a skills and knowledge transfer plan at the start of each assignment which sets out our approach to upskilling both the team we are embedded with and the wider organisation. We can provide a range of formal and informal training tailored to the specific customer need.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We provide a full end to end migration service covering both the technology aspects and impact on the wider business and customer environment including data migration, legacy integration, dual running and transition service design.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Our services help customers deliver high quality solutions providing advice on design, benchmarking, delivery strategies and quality assurance throughout the service lifecycle.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security accreditation and compliance support
  • ISO27001 certification audits and compliance support
  • GDPR assessment and compliance support
  • Security architecture support
  • Vulnerability management and scanning
  • Protective monitoring and threat intelligence
Certified security testers Yes
Security testing certifications
  • Other
Other security testing certifications
  • CCP (SIRA/Cyber Architect)
  • MSc Information Security

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Support solutions for this service are tailored to the specific client needs.


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)


Price £320 to £1850 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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