Praxonomy

Praxonomy

The Praxonomy board portal provides company secretaries, executives, general counsels and board members with a centralised, easy-to-use platform to organise meetings, manage files and records, collaborate on decisions and stay up-to-date with board matters.

Features

  • Drag n drop meeting agenda building
  • Compile files of any format into board papers with clicks
  • Real time document distribution and updates with version control
  • Secure workspace for committees and projects
  • Digital meeting attendance and minutes tracking
  • Document repository with full data encryption
  • Granular access roles and permissions management
  • Member directory for board members
  • Meeting records export and archiving
  • Task management

Benefits

  • Paperless meeting preparation
  • Collate board meeting documents into a single viewable pack
  • Granular permission settings for information access
  • Centralise board processes and records management
  • Anytime, anywhere access to board information for users
  • Enterprise security for your sensitive information
  • Intuitive software design for ease of use and quick adoption
  • Save time and money

Pricing

£150 per user per year

Service documents

G-Cloud 11

944305471001052

Praxonomy

Steve Moore

07823539780

steve.moore@praxonomy.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints Planned maintenance, limited content storage, limited user access to portal
System requirements Internet browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Usually on the same day during business hours Monday to Friday except for public holidays. Next business day during weekends and public holidays.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible N/A
Web chat accessibility testing N/A
Onsite support Yes, at extra cost
Support levels All product plans come with a standard support package which includes both functional and technical support and system maintenance. Support channels include phone, email, ticketing, live-chat, and knowledge base. Each client is assigned a Client Success Manager which acts as the client's single point of contact for any enquiries related to our product and services. We do not currently offer any "premium" support levels.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Our implementation specialists provide users with the expertise to ensure Praxonomy is optimised to meet the needs of their organisations. As part of onboarding services, we provide flexible, role-based training (online) to fit the schedule of the client administrators as well as users per their needs. We also help clients plan their adoption journey to maximise the benefits offered by our product. Clients will have access to our Help Centre, which is a self-service support platform containing user guides and case management.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Users have the ability to download the files stored on our services.
End-of-contract process Users are responsible to extract any data from their account upon the end of the contract (before the last day of the terminating contract term). Praxonomy may provide additional time after the end of the contract for client to extract data. We do not offer data extraction service on behalf of clients.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Our web application has responsive web design. All features can be accessed on mobile devices.
API No
Customisation available Yes
Description of customisation Client administrators can customise the branding of the application by uploading their own logo.

Scaling

Scaling
Independence of resources We have implemented capacity management to regularly monitor the resource usage and to optimise resource allocation of the application

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Other
Other data at rest protection approach TDE
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Users can download individual files uploaded to the service
Data export formats Other
Other data export formats Original files format (e.g. docx, xlsx. pptx, pdf, jpg, png)
Data import formats Other

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability At least 99.5% of the time in any calendar month, except for defined exceptions including standard and emergency maintenance windows.
If Praxonomy does not meet the Service Availability SLA in any given calendar month, Client shall be eligible to receive the free service extension at the end of the then-current contract term as service credits.
Approach to resilience High availability infrastructure setup, backup and disaster recovery procedures. More details are available on request.
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Access to management interfaces is controlled by defined user roles and permissions.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI Group
ISO/IEC 27001 accreditation date 29/04/2019
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes The company has implemented an Integrated Management System which complies with the requirements of ISO27001:2013

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach All changes made to the production environment must comply with internal change management procedure which is ISO27001:2013 certified
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Intrusion Prevention System (IPS) deployed throughout the architecture to detect and prevent vulnerability exploits.

Patches management process is implemented so we regularly deploy patches to reduce risk of vulnerability, conforming with requirements of ISO27001:2013.

We are subscribed to industry security updates to be alerted of the latest cybersecurity threats.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Firewall and security event monitoring tools are implemented in the architecture. We are alerted for any potential compromises we will proactively analyse any flagged items. Response speed to incidents would depend on the severity and potential negative impact of the incident.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Incident management will be handled in accordance with our internal Incident, Nonconformance and Corrective Action Procedures, which comply with the requirements of ISO27001:2013.

Users can report incidents through available support channels including email, case management, support hotline.

Upon request, we can provide incident reports for incidents of critical to high severity to clients.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £150 per user per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30-days free trial with full functionality.
Link to free trial https://www.praxonomy.com/trial-request

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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