Think S3 (S3 Consulting Ltd)

Amazon AWS - all services

Whether you’re looking for cloud based compute power, database storage, content delivery or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability

Features

  • https://aws.amazon.com/compliance/g-cloud-uk/

Benefits

  • https://aws.amazon.com/compliance/g-cloud-uk/

Pricing

£0.01 per unit

Service documents

G-Cloud 9

942217772858453

Think S3 (S3 Consulting Ltd)

Lisa Smith

0845 686 0530

lisa.smith@thinks3.co.uk

Service scope

Service scope
Service constraints See https://aws.amazon.com/?nc2=h_lg
System requirements See https://aws.amazon.com/?nc2=h_lg

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times 1 - 4 hours depending on severity
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Ranging from reactive to proactive alerting and monitoring to full blown managed service.
Contact think S3 @ http://www.thinks3.co.uk/company/contact-us/ for pricing information.
Technical account manager and cloud support expert access provided.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Workshops, POC, trials, training, full documentation, follow up review, health checks
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction All data can be extracted in the same way as it is imported. think S3 assist with this process.
End-of-contract process At the end of the contract all data and services are deleted following confirmation of safe extraction by the customer.

Using the service

Using the service
Web browser interface Yes
Using the web interface https://aws.amazon.com/?nc2=h_lg
Web interface accessibility standard WCAG 2.0 AA or EN 301 549
Web interface accessibility testing https://aws.amazon.com/?nc2=h_lg
API Yes
What users can and can't do using the API https://aws.amazon.com/?nc2=h_lg
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • SaltStack
  • Terraform
  • Puppet
  • Other
Other API automation tools
  • AWS Elastic Beanstalk
  • AWS Code Deploy
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
Command line interface Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface See https://aws.amazon.com/?nc2=h_lg

Scaling

Scaling
Scaling available Yes
Scaling type
  • Automatic
  • Manual
Independence of resources https://aws.amazon.com/?nc2=h_lg
Usage notifications Yes
Usage reporting
  • Email
  • SMS

Analytics

Analytics
Infrastructure or application metrics Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
  • API access
  • Real-time dashboards

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold AWS

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Backup and recovery Yes
Backup controls They select files and objects for backup
Datacentre setup Multiple datacentres with disaster recovery
Scheduling backups Users schedule backups through a web interface
Backup recovery Users can recover backups themselves, for example through a web interface

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability https://aws.amazon.com/?nc2=h_lg
Approach to resilience https://aws.amazon.com/?nc2=h_lg
Outage reporting https://aws.amazon.com/?nc2=h_lg

Identity and authentication

Identity and authentication
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
  • Username or password
Access restrictions in management interfaces and support channels https://aws.amazon.com/?nc2=h_lg
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Devices users manage the service through Dedicated device on a segregated network (providers own provision)

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 EY CertifyPoint
ISO/IEC 27001 accreditation date December 11, 2013
What the ISO/IEC 27001 doesn’t cover https://d0.awsstatic.com/certifications/iso_27001_global_certification.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date July 20, 2012
CSA STAR certification level Level 3: CSA STAR Certification
What the CSA STAR doesn’t cover https://aws.amazon.com/?nc2=h_lg
PCI certification Yes
Who accredited the PCI DSS certification Coalfire Systems Inc.
PCI DSS accreditation date July 11, 2016
What the PCI DSS doesn’t cover https://aws.amazon.com/compliance/services-in-scope/
Other security accreditations Yes
Any other security accreditations https://aws.amazon.com/compliance/

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes https://aws.amazon.com/?nc2=h_lg

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach https://aws.amazon.com/?nc2=h_lg
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach https://aws.amazon.com/?nc2=h_lg
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach https://aws.amazon.com/?nc2=h_lg
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach https://aws.amazon.com/?nc2=h_lg

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart Yes
Who implements virtualisation Supplier
Virtualisation technologies used Other
Other virtualisation technology used Xen
How shared infrastructure is kept separate https://aws.amazon.com/?nc2=h_lg

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes

Pricing

Pricing
Price £0.01 per unit
Discount for educational organisations Yes
Free trial available Yes
Description of free trial https://aws.amazon.com/free/
Link to free trial https://aws.amazon.com/free/

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
Return to top ↑