Content+Cloud Ltd

Content+Cloud Application Release & Retirement Management Service

Our Application Release & Retirement Management Service provides organisations with process roadmaps, technical release plans and associated skills and resources to enable them to manage the change in technologies supporting their business applications.

Features

  • Free Trial: Up to 5 days of free consultancy
  • Fixed or variable cost engagement models
  • Identification of cloud, open source and cost reduction alternatives
  • Delivers application technical release plans
  • Suitable for individual applications to entire portfolios
  • Compatible with Service Design Manual: Discovery, Alpha, Beta, Live, Retirement
  • Leverages TIME categorisation of applications: Tolerate; Invest; Migrate; and Eliminate

Benefits

  • Empowers application owners to create informed, effective application technical roadmaps
  • Identifies application readiness and roadmap for cloud, SaaS, PaaS, IaaS
  • Reduces costs and optimises value through active infrastructure reduction
  • Supports reduced dependency on legacy and proprietary applications and platforms
  • Enables consolidation and rationalisation of applications and infrastructure
  • Supports legacy infrastructure retirement, decommissioning and elimination
  • Realisation of Live-to-Retire archival and decommissioning activities
  • Increases speed to deployment through promotion of agile infrastructures

Pricing

£550 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@contentandcloud.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 4 1 5 9 1 5 2 5 1 2 1 1 9 8

Contact

Content+Cloud Ltd Jack Perschke
Telephone: 0333 241 7689
Email: bids@contentandcloud.com

Planning

Planning service
Yes
How the planning service works
Retiring a service without disruption can be as important as implementing a new one. IT Lab will work with you to understand all of the dependencies and constraints on an application to ensure that the requirement is planned and executed in detail without disruption.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We can help you to migrate systems between cloud environments by planning the migration in detail, using our own platforms and third-party tools to migrate systems or extract, transform and load data, and our proven testing and QA approach to ensure that the integrity of the data or system has been maintained.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We have experience of migrating systems and data and have developed a variety of approaches to ensuring the integrity of data and the quality of the system, measured against the user needs and acceptable performance metrics.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services
  • Other
Other security services
  • Enterprise Mobility + Security consulting
  • Microsoft Cloud Security consulting

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Depends on the priority of the ticket. Initial responses are tied into our response SLAs, however response times for general questions are not targeted. Response times at weekends will depend on whether weekend support is taken up.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Support levels
Our 24/7 service desk puts an experienced team of highly-qualified engineers at your disposal. We have an enviable reputation for providing the kind of support your employees really want. Our service is a true round-the-clock, enterprise-grade managed support service to ensure that the requisite expertise is on hand day or night to act swiftly should the unexpected happen. Response times are based on severity - Critical (10 minutes), Standard (45 minutes), Low (90 minutes). These response times apply to outside of normal business hours (including weekends) subject to a 24/7 support agreement being in place. We also provide a Remote Help Desk service and Out of Hours service.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£550 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@contentandcloud.com. Tell them what format you need. It will help if you say what assistive technology you use.