Probrand Ltd

Probrand - Marketplace

Probrands Marketplace is an online secure ICT procurement portal showing framework and general market pricing and with open book reseller margins. It is Europe’s largest automated IT Catalogue that daily updates over 300,000 products from more than 2,500 manufacturers ranked by best price and stock availability.

Features

  • E-Procurement
  • Online IT Products and Software Catalogue

Benefits

  • Displays Public Sector Framework Pricing
  • Helps buyers save time and money
  • Europes largest Automated IT Catalogue
  • 300,000 products from more than 2,500 manufacturers
  • Open book reseller margins
  • CIPS - accredited
  • ICAEW - Best Practice Best Value Accredited
  • Dedicted Account Managers

Pricing

£0.00 per user per month

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 9

938850556165052

Probrand Ltd

Paul Roman

0121 605 1000

paul.roman@probrand.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements Internet Connectivity

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels N/A
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide online and over the phone training
Service documentation No
End-of-contract data extraction No data is stored
End-of-contract process The customer can request to have their account closed, which can be done instantly

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The service is the same
Accessibility standards WCAG 2.0 A
Accessibility testing The look and feel of our website is customisable
API No
Customisation available No

Scaling

Scaling
Independence of resources The network behind our website is monitored and scalable

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach No data is stored
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability 99.9
Approach to resilience Prorband confirm our setup is resilient, with further information on request
Outage reporting Through a online dashboard

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Only verified users can gain access to our systems
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 13/02/2016
What the ISO/IEC 27001 doesn’t cover Non IT related products or services
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ISO 27001

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Regular Reveiws are in place to monitor change management, with all security impacts documented and procedures put in place
Vulnerability management type Supplier-defined controls
Vulnerability management approach Our systems provide automated alerts, and our in house engineering team continuously monitor all of our networks, and can carry out any changes required quickly.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our systems provide automated alerts, and our in house engineering team continuously monitor all of our networks, and can carry out any changes required quickly.
Incident management type Supplier-defined controls
Incident management approach Our systems provide automated alerts, and our in house engineering team continuously monitor all of our networks, and can carry out any changes required quickly.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0.00 per user per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Full access to the system

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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