Oliver Bernard

Software Engineering, Leadership and Delivery

Scaling agile software engineering delivery teams on-site

Features

  • Back End Software Engineering
  • Front End Software Engineering
  • Mobile Software Engineering
  • Product Management
  • UX + Design
  • Agile Coaching + Leadership
  • DevOps, SysAdmin + Infrastructure
  • Business Analysis
  • Delivery / Project Management
  • QA + Testing

Benefits

  • Scale teams quickly
  • Deliver quality software quicker
  • implement and mentor strong agile cultures
  • Implement and mentor strong devops cultures

Pricing

£500 per person per day

Service documents

Framework

G-Cloud 11

Service ID

9 3 3 6 9 9 0 7 7 1 7 2 2 9 7

Contact

Oliver Bernard

Matt Weetman

02079525736

matt.weetman@oliverbernard.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints No
System requirements None

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels Support during working hours or out of hours on-call support at extra cost
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Onsite support
Service documentation No
End-of-contract data extraction Handed over to purchaser
End-of-contract process Everything handed over to purchaser

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Native or web apps
Service interface No
API No
Customisation available No

Scaling

Scaling
Independence of resources Scalable platforms and workforce

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency Never
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Based upon client request
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Would agree at start of contract
Approach to resilience Available on request
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels Based on client requirements
Access restriction testing frequency Never
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach Based on client specifications
Information security policies and processes Based on client specification

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Buyer defined
Vulnerability management type Undisclosed
Vulnerability management approach Buyer defined
Protective monitoring type Undisclosed
Protective monitoring approach Buyer defined
Incident management type Undisclosed
Incident management approach Buyer defined

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £500 per person per day
Discount for educational organisations No
Free trial available No

Service documents

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