Oliver Bernard

Software Engineering, Leadership and Delivery

Scaling agile software engineering delivery teams on-site

Features

  • Back End Software Engineering
  • Front End Software Engineering
  • Mobile Software Engineering
  • Product Management
  • UX + Design
  • Agile Coaching + Leadership
  • DevOps, SysAdmin + Infrastructure
  • Business Analysis
  • Delivery / Project Management
  • QA + Testing

Benefits

  • Scale teams quickly
  • Deliver quality software quicker
  • implement and mentor strong agile cultures
  • Implement and mentor strong devops cultures

Pricing

£500 per person per day

Service documents

Framework

G-Cloud 11

Service ID

9 3 3 6 9 9 0 7 7 1 7 2 2 9 7

Contact

Oliver Bernard

Matt Weetman

02079525736

matt.weetman@oliverbernard.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
No
System requirements
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support during working hours or out of hours on-call support at extra cost
Support available to third parties
No

Onboarding and offboarding

Getting started
Onsite support
Service documentation
No
End-of-contract data extraction
Handed over to purchaser
End-of-contract process
Everything handed over to purchaser

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Native or web apps
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
Scalable platforms and workforce

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Never
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Based upon client request
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Would agree at start of contract
Approach to resilience
Available on request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
Based on client requirements
Access restriction testing frequency
Never
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
Based on client specifications
Information security policies and processes
Based on client specification

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Buyer defined
Vulnerability management type
Undisclosed
Vulnerability management approach
Buyer defined
Protective monitoring type
Undisclosed
Protective monitoring approach
Buyer defined
Incident management type
Undisclosed
Incident management approach
Buyer defined

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£500 per person per day
Discount for educational organisations
No
Free trial available
No

Service documents

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