Capricorn Ventis Ltd.
Capventis are helping customers to improve their customer services with Zendesk Platform. The Zendesk platform is highly scalable and offers the flexibility and integration capabilities that will serve the most complex and demanding customer care issues.
- Multi Channel Support - Email/Web/Phone/Social Media
- Mobile support
- Ticket Management
- Reporting and Advanced Analytic Tool
- Extensive Knowledge base portal
- Both Public and Private Forums
- Multi Brand Support
- Available in Multiple Languages
- Easy to deploy
- Enable Self-Service Support
- Seamless integration
- Ability to connect with social media channels (Facebook & Twitter)
- Reduce businesses overall support costs
- Ability to provide 24/7 customer service support